Dr. Alan Zimmerman, CSP, CPAE

Today's emphasis on 'emotional intelligence' is extremely important and perhaps a better, more fitting terminology than what it used to be called - 'interpersonal communication'

Leadership Styles and Leadership Qualities. Servant Leadership: The Gift of Giving.
The good news is … you can be a servant leader no matter what job title you hold or where you work.
To become a servant leader, you need to…
1. Live palms down.
2. Overcome a “lack” mentality.
3. Operate on the third level of giving.
4. Give more of your time.
5. Refuel your own encouragement tank.

Where do you hope to go with your life, your career, and your relationships?
How will you muster the energy to keep on keeping on, in the good times and the bad? What skills do you have to learn … and then use … to make sure you get the payoffs you really want in your personal and professional lives?
The problem with so many positive-thinking books and self-help routines is that they don’t give you the whole formula.
The Payoff Principle gives you that formula that undergirds every… Show more

Where do you hope to go with your life, your career, and your relationships?
How will you muster the energy to keep on keeping on, in the good times and the bad? What skills do you have to learn … and then use … to make sure you get the payoffs you really want in your personal and professional lives?
The problem with so many positive-thinking books and self-help routines is that they don’t give you the whole formula.
The Payoff Principle gives you that formula that undergirds every successful endeavor on and off the job:
Purpose + Passion + Process = Payoff.
When you find purpose in what you do, exhibit passion for the outcome, and master the process to make it happen, you produce the payoffs you want, need, and deserve.
Read The Payoff Principle and discover:
• The most important question you’ll ever ask yourself
• How to uncover your true purpose in life
• One simple yet powerful technique for staying on purpose each and every day
• Eight ways to cultivate the type of attitude that leads to success
• Why you should give your feelings a vote, but not a veto
• A step-by-step process for keeping on course
• Two processes to get the full, willing cooperation of others
• How to keep on going when you don’t feel like it
A few people have lucked their way into success. Most people don’t. But, you don’t have to depend on luck anymore.

“Everyone is looking for ways to be happier and more successful. Stop looking and start reading.”
Marshall Goldsmith, Author of the New York Times bestseller What Got You Here Won’t Get You There

“If you really want to achieve something, put The Payoff Principle to work!”
Randy Gage, Author of the New York Times bestseller Risky Is the New Safe

“The Payoff Principle captures the incredible power of Dr. Zimmerman’s wisdom and heart.”
Jill Blashack Strahan, Founder and CEO of Tastefully Simple, Inc.

“Dr. Zimmerman offers a fresh, clear framework to transform your life!”
David Horsager, Bestselling author of The Trust Edge Show less

Most communication does little to build a team or a relationship. But real magic happens when you learn to ask “Brave Questions” that go beyond the superficial and get you into deeper, more meaningful conversations.

Weekly article dedicated to transforming the people side of business. Topics include Leadership, Teamwork, Attitude, Motivation, Relationships and Success.

Your attitude is a better predictor of success than any other factor. Learn what most people don’t know … how to create and maintain a positive attitude.

The most powerful tool in any business is … good customer service. Improve what you already know or learn some new skills. In this book you’ll learn how to improve customer service.