Creating Program and Service Plans
Planning and
Assessment Cycle


1.   Clarity of Mission and
     Outcomes

2.   Design Programs and
     Services to Deliver

3.   Identify Assessment
     Methods

4.   Implementation

5.   Assess

6.   Evaluate and Close
     the Loop
Evaluate and Improve to
transform and advance
student learning.
Step 1


Clarity of Mission and
Outcomes                    Department Mission

                            Department Goals

                            Program/Service Outcomes
Step 2


Design Programs and
Services to Deliver      Best Practices to Deliver
                          Outcomes
                         How you teach
                         How you serve
                         Ensure all outcomes are
                          covered
Step 3


Identify Assessment
Methods                  How will you measure the
                          outcomes?
                         Data Collection
                         Data Analysis
Step 4


Implementation
                    DO!
                    Facilitate, Engage, Respond, Te
                     ach
Step 5


Assess
            DO!
            Measure, Ask, Analyze
Step 6


Evaluate and Close the
   Loop                     Did you reach the intended
                             outcomes?
                            What did you do well to
                             accomplish outcomes?
                            What can be improved?
                            What need to be stopped?
                            Where do you document for
                             next time?
Evaluate and Improve to
transform and advance
student learning.
 Read article by Johnson (2009) Defining Reflection in
Student Affairs: A New Culture of Approach

 Respond
   What is reflection?
    What is reflective practice?
   Why is reflective practice important to the planning and
   assessment process?
   How do you create time for reflection?
   How can you help others create time for reflection?

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Planning for assessment

  • 1. Creating Program and Service Plans
  • 2. Planning and Assessment Cycle 1. Clarity of Mission and Outcomes 2. Design Programs and Services to Deliver 3. Identify Assessment Methods 4. Implementation 5. Assess 6. Evaluate and Close the Loop
  • 3. Evaluate and Improve to transform and advance student learning.
  • 4. Step 1 Clarity of Mission and Outcomes  Department Mission  Department Goals  Program/Service Outcomes
  • 5. Step 2 Design Programs and Services to Deliver  Best Practices to Deliver Outcomes  How you teach  How you serve  Ensure all outcomes are covered
  • 6. Step 3 Identify Assessment Methods  How will you measure the outcomes?  Data Collection  Data Analysis
  • 7. Step 4 Implementation  DO!  Facilitate, Engage, Respond, Te ach
  • 8. Step 5 Assess  DO!  Measure, Ask, Analyze
  • 9. Step 6 Evaluate and Close the Loop  Did you reach the intended outcomes?  What did you do well to accomplish outcomes?  What can be improved?  What need to be stopped?  Where do you document for next time?
  • 10. Evaluate and Improve to transform and advance student learning.
  • 11.  Read article by Johnson (2009) Defining Reflection in Student Affairs: A New Culture of Approach  Respond What is reflection?  What is reflective practice? Why is reflective practice important to the planning and assessment process? How do you create time for reflection? How can you help others create time for reflection?