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Make Training Count:
An Intro to the ADDIE Model


               Presented by Heidi Nagel
                MLA Annual Conference
                           October 2011
Who am I?
       Why am I here?




  Who are you?
            Why are you here?
What is ADDIE?
    A. A cute Golden Retriever
       puppy

    B. An acronym for a basic
       method of Instructional
       Systems Design (ISD)

    C. A pretty girl in a bikini
What is ADDIE?
                   Analysis



     Evaluation                 Design




        Implementation   Development
Analysis = Needs Assessment
Find the difference between what people ARE
  currently doing...




… And what the organization NEEDS them to be
  doing to meet strategic goals.
Analysis, Methods
     Look to the Strategic Plan
     Observe
     Interviews (individual/group)
     Surveys (staff and supervisors)
     Study Performance Reviews
Analysis, Methods
     Ask what competencies are needed
      to meet organizational goals?
     What do people need to be doing
      that they aren’t?
     Why aren’t they?
     What does success look like?
Analysis, WARNING
    Is training the answer?
      … Or is it a problem of:
          Communication
          Performance (individual
           employee or a supervisor)
          Policy
          Something else?
Analysis, Deliverables
     Learning Objectives which identify
     1. An observable task that can be
        performed as a result of the
        training
     2. Under what conditions
     3. What criteria will be used to
        measure success
Analysis, Helpful Tip
     Write learning objectives to complete
     this sentence,
     As a result of this training, participants
     will __________ (be able to do
     something), __________ (know
     something), OR __________
     (appreciate/be aware of something).
Analysis, Deliverables
     Example Learning Objectives …

      Following this session, participants
      will be able to identify the five
      components of instructional systems
      design which comprise the ADDIE
      model.
Design
    Flesh out Learning Objectives for
    content. Then (3 steps):
    1. What are the major points to get
       across and in what order should
       they be conveyed:
          Sequential/Step-by-step
          Part to Whole
          Whole to Part
Design
    2. What methods are best to convey
       content?
          Instructor-led
          Group Discussion
          Role Playing/Scenarios
          E-Learning?
Design
    3. How will you measure success?
          Degree or level of proficiency
           necessary to perform the job
          Or, how well do they need to
           perform for you to be satisfied?
           (Harder to define for service)
Design, Deliverable
   A training course Outline
Development
    What do you need to actually teach
    the material?
       PowerPoint        Job Aids
       Handouts          Activities
       Glossary          Evaluation
       Resources         …?
Development, Helpful Tip
     Plan for another person to be able to
     teach the class using the materials you
     create in the Development phase.
Development
    At the end of Development,
    1. Practice
    2. Practice
    3. Practice
Implementation
    1. Show up
    2. Show up early
    3. Show up prepared
    4. Show up breathing
    5. Show up engaged
    6. Show’s on!
Evaluation
      Classic Kirkpatrick Model


             Level 4 Results

             Level 3 Behavior
             Level 2 Learning

             Level 1 Reaction
Evaluation
      SMILE SHEETS get immediate
      Level 1 Reaction (Customer
      Satisfaction) and a bit of Level 2
      Learning
Evaluation
      SMILE SHEETS, Option 1

      Likert Scale, rate a statement on a
      scale of 1 to 5. Be consistent!

      Strongly Agree        5
      Agree                 4
      Neutral               3
      Disagree              2
      Strongly Disagree     1
Evaluation
      SMILE SHEETS, Option 2

      Index Cards
          Write what you Liked Best
           flip over
          Write what you’d prefer Next
           Time
Evaluation, Helpful Tips

      Don’t ask if you can’t do anything
      about it.

        &

      People will always express their
      dissatisfaction with food &
      temperature!
Bonus Acronym!


     R for Report
What is ADDIER?
                     Analysis


       Report                       Design




      Evaluation                Development


                   Implementation
Bonus Acronym!

  Report = Sharing:

     Share Learning Objectives with
      Supervisors! = Learning Transfer

     Training Evaluation Results
Thank you!



       Heidi Nagel
       Training Manager, KDL
       hnagel@kdl.org

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Make Training Count: An Intro to the ADDIE Model

  • 1. Make Training Count: An Intro to the ADDIE Model Presented by Heidi Nagel MLA Annual Conference October 2011
  • 2. Who am I? Why am I here? Who are you? Why are you here?
  • 3. What is ADDIE? A. A cute Golden Retriever puppy B. An acronym for a basic method of Instructional Systems Design (ISD) C. A pretty girl in a bikini
  • 4. What is ADDIE? Analysis Evaluation Design Implementation Development
  • 5. Analysis = Needs Assessment Find the difference between what people ARE currently doing... … And what the organization NEEDS them to be doing to meet strategic goals.
  • 6. Analysis, Methods  Look to the Strategic Plan  Observe  Interviews (individual/group)  Surveys (staff and supervisors)  Study Performance Reviews
  • 7. Analysis, Methods  Ask what competencies are needed to meet organizational goals?  What do people need to be doing that they aren’t?  Why aren’t they?  What does success look like?
  • 8. Analysis, WARNING Is training the answer? … Or is it a problem of:  Communication  Performance (individual employee or a supervisor)  Policy  Something else?
  • 9. Analysis, Deliverables Learning Objectives which identify 1. An observable task that can be performed as a result of the training 2. Under what conditions 3. What criteria will be used to measure success
  • 10. Analysis, Helpful Tip Write learning objectives to complete this sentence, As a result of this training, participants will __________ (be able to do something), __________ (know something), OR __________ (appreciate/be aware of something).
  • 11. Analysis, Deliverables Example Learning Objectives … Following this session, participants will be able to identify the five components of instructional systems design which comprise the ADDIE model.
  • 12. Design Flesh out Learning Objectives for content. Then (3 steps): 1. What are the major points to get across and in what order should they be conveyed:  Sequential/Step-by-step  Part to Whole  Whole to Part
  • 13. Design 2. What methods are best to convey content?  Instructor-led  Group Discussion  Role Playing/Scenarios  E-Learning?
  • 14. Design 3. How will you measure success?  Degree or level of proficiency necessary to perform the job  Or, how well do they need to perform for you to be satisfied? (Harder to define for service)
  • 15. Design, Deliverable A training course Outline
  • 16. Development What do you need to actually teach the material?  PowerPoint  Job Aids  Handouts  Activities  Glossary  Evaluation  Resources  …?
  • 17. Development, Helpful Tip Plan for another person to be able to teach the class using the materials you create in the Development phase.
  • 18. Development At the end of Development, 1. Practice 2. Practice 3. Practice
  • 19. Implementation 1. Show up 2. Show up early 3. Show up prepared 4. Show up breathing 5. Show up engaged 6. Show’s on!
  • 20. Evaluation Classic Kirkpatrick Model Level 4 Results Level 3 Behavior Level 2 Learning Level 1 Reaction
  • 21. Evaluation SMILE SHEETS get immediate Level 1 Reaction (Customer Satisfaction) and a bit of Level 2 Learning
  • 22. Evaluation SMILE SHEETS, Option 1 Likert Scale, rate a statement on a scale of 1 to 5. Be consistent! Strongly Agree 5 Agree 4 Neutral 3 Disagree 2 Strongly Disagree 1
  • 23. Evaluation SMILE SHEETS, Option 2 Index Cards  Write what you Liked Best flip over  Write what you’d prefer Next Time
  • 24. Evaluation, Helpful Tips Don’t ask if you can’t do anything about it. & People will always express their dissatisfaction with food & temperature!
  • 25. Bonus Acronym! R for Report
  • 26. What is ADDIER? Analysis Report Design Evaluation Development Implementation
  • 27. Bonus Acronym! Report = Sharing:  Share Learning Objectives with Supervisors! = Learning Transfer  Training Evaluation Results
  • 28. Thank you! Heidi Nagel Training Manager, KDL hnagel@kdl.org