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TRAINING & DEVELOPMENT 101
{ creating a competitive Training Plan
Presented by | HENRY JOHN NUEVA
Functional Training & Quality Specialist
Create
TRAINING PLAN
effective
competitive
Creating a competitive training plan
Each of the following steps will teach us how to create our
Training Plan effective
Ut Tg Ta
Kr Ts De
Let’s get started
on the steps to
a killer
Training
Plan!
Who are you training?
Step 1
Who are you training?
Step 1
The first and most important thing to consider
When preparing for a training plan is to ask yourself:
What specific roles are you training?
Who are you training?
Step 1
Examples are:
• Newly hired employees
• Customer Service Representatives
• Engineers
• Internal Sales Team
• Managers
• Employees with a tenure greater
than two years
What are the goals ?
Step 2
• Important that we define clearly
What are the goals ?
Step 2
WHYyou are training them…
What are the goals ?
Step 2
Make sure that goals are in tied with the
role’s key performance indicators (KPIs)
What actions will achieve this goal ?
Step 3
What actions will achieve this goal ?
Step 3
What actions are
necessary to
perform well
enough to achieve
the goals set for
your trainees?
What actions will achieve this goal ?
Step 3
What actions will achieve this goal ?
Step 3
Minimize Potential Challenges that may arise
Create a complete, measurable action plan
that includes all the steps needed to achieve
your goal
Incorporate all your actions into your schedule
and add them to your calendar
Regularly evaluate your progress. You may
need to make changes or adjustments as your
project takes shape
What actions will achieve this goal ?
Step 3
What actions will achieve this goal ?
Step 3
What knowledge is required for
those actions?
Step 4
What knowledge is required for those actions ?
Step 4
Knowledge is effective when
you have the…
Right
ATTITUDE
Perseverance to
COMMITMENT
High Ethical
VALUES
ASK
What knowledge is required for those actions ?
Step 4
ABILITY
SKILLS
KNOWLEDGE
• Ability to diagnose presenting
issues and provide solution
• Abilities to handle sensitive and
confidential matters
• Abilities to work with people at
all levels
• Analytical Skills
• Presentation Skills
• Interpersonal Skills
• Communication Skills
• I/O Counselling
• Research Methods
• Statistical Applications
• Training and Learning Policies
When should each lesson
be learned ?
Step 5
When should each lesson be learned ?
Step5
Give EACH
piece a
DEADLINE
When should each lesson be learned ?
Step5
When should each lesson be learned ?
Step5
When should each lesson be learned ?
Step5
When should each lesson be learned ?
Step5
How will each lesson be delivered ?
Step 6
How will each lesson be delivered ?
Step 6
How will each lesson be delivered ?
Step 6
How will each lesson be delivered ?
Step 6
How will each lesson be delivered ?
Step 6
How will each lesson be delivered ?
Step 6
Keep in mind that your training plan will never be perfect.
Over time, you’ll change things, test better idea, and fail a few
times along the way. But that’s fine. The most important action
is to just start . Simply get something out there and grow from
there.
Creating a competitive training plan

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Creating a competitive training plan

  • 1. TRAINING & DEVELOPMENT 101 { creating a competitive Training Plan Presented by | HENRY JOHN NUEVA Functional Training & Quality Specialist
  • 4. Each of the following steps will teach us how to create our Training Plan effective Ut Tg Ta Kr Ts De
  • 5. Let’s get started on the steps to a killer Training Plan!
  • 6. Who are you training? Step 1
  • 7. Who are you training? Step 1 The first and most important thing to consider When preparing for a training plan is to ask yourself: What specific roles are you training?
  • 8. Who are you training? Step 1 Examples are: • Newly hired employees • Customer Service Representatives • Engineers • Internal Sales Team • Managers • Employees with a tenure greater than two years
  • 9. What are the goals ? Step 2
  • 10. • Important that we define clearly What are the goals ? Step 2 WHYyou are training them…
  • 11. What are the goals ? Step 2 Make sure that goals are in tied with the role’s key performance indicators (KPIs)
  • 12. What actions will achieve this goal ? Step 3
  • 13. What actions will achieve this goal ? Step 3 What actions are necessary to perform well enough to achieve the goals set for your trainees?
  • 14. What actions will achieve this goal ? Step 3
  • 15. What actions will achieve this goal ? Step 3 Minimize Potential Challenges that may arise Create a complete, measurable action plan that includes all the steps needed to achieve your goal Incorporate all your actions into your schedule and add them to your calendar Regularly evaluate your progress. You may need to make changes or adjustments as your project takes shape
  • 16. What actions will achieve this goal ? Step 3
  • 17. What actions will achieve this goal ? Step 3
  • 18. What knowledge is required for those actions? Step 4
  • 19. What knowledge is required for those actions ? Step 4 Knowledge is effective when you have the… Right ATTITUDE Perseverance to COMMITMENT High Ethical VALUES
  • 20. ASK
  • 21. What knowledge is required for those actions ? Step 4 ABILITY SKILLS KNOWLEDGE • Ability to diagnose presenting issues and provide solution • Abilities to handle sensitive and confidential matters • Abilities to work with people at all levels • Analytical Skills • Presentation Skills • Interpersonal Skills • Communication Skills • I/O Counselling • Research Methods • Statistical Applications • Training and Learning Policies
  • 22. When should each lesson be learned ? Step 5
  • 23. When should each lesson be learned ? Step5 Give EACH piece a DEADLINE
  • 24. When should each lesson be learned ? Step5
  • 25. When should each lesson be learned ? Step5
  • 26. When should each lesson be learned ? Step5
  • 27. When should each lesson be learned ? Step5
  • 28. How will each lesson be delivered ? Step 6
  • 29. How will each lesson be delivered ? Step 6
  • 30. How will each lesson be delivered ? Step 6
  • 31. How will each lesson be delivered ? Step 6
  • 32. How will each lesson be delivered ? Step 6
  • 33. How will each lesson be delivered ? Step 6
  • 34. Keep in mind that your training plan will never be perfect. Over time, you’ll change things, test better idea, and fail a few times along the way. But that’s fine. The most important action is to just start . Simply get something out there and grow from there.