Information Capabilities Framework (ICF)
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The Information Capabilities Framework (ICF) is a strategic tool designed to help organizations maximize the value of their information assets through improved data management and integration. It emphasizes a capability-driven approach over technology silos and aims to enhance decision-making, agility, and compliance. The framework is intended to support organizations in evolving their information infrastructure over a period of 5-10 years for greater flexibility and effectiveness.
Information Capabilities Framework (ICF)
- 1. INFORMATION CAPABILITIES FRAMEWORK (ICF) Albert Santiago, Alexander Y, Arsalan Khan, Guneet Gill, Maryam Moussavi
- 2. Abstract What? ICF is a conceptual framework that is used to create value from information assets Who? Enterprise organizations that want to utilize data within and beyond their boundaries When? ICF should be considered at the Strategic Level. Sometimes even before ECM & BI Where? We believe ICF is a strategic collaboration between Business and IT Why? Effective utilization of information assets in a holistic way. To make us plan for the future! How? Depending on your use case, you can utilize ICF accordingly We agree with Gartner’s view on Information Infrastructure
- 3. Key Findings People Adoption issues Resistance to change Process Technical and non-technical governance issues Technology Tool technology dependent Not scalable technology platforms
- 4. Recommendations Use the ICF to identify the technologies that contribute to your most important capabilities Move toward a comprehensive, deliberate information infrastructure to allow for easily accessed and shared, and lower-cost information asset management and access as the ultimate goal of modernizing your information infrastructure Ensure capabilities that support big data can interoperate with incumbent and emerging tools to enable the robust quality assurance of data
- 5. Overview Organizations need to ….. Describe Organize Integrate Share Govern data in an application-independent manner in support of info needs and business goals.
- 6. Maturity Model Embryonic Emerging Early Mainstrea m Adolescen t Mature Mainstrea m Legacy Obsolete
- 8. Transition - “Information as a Byproduct” to “Information as an Asset” Alignment - information capabilities to support business model Integration - Move to a Cross-application- enabling, Adaptive Information Infrastructure Inclusiveness - Ensure sources can address the entire information continuum (internal, external, Big data, etc) Leverage - the use of metadata to add value to the business model What ICF aims to do
- 9. How NOT to use ICF Silos - Should not lock information into individual systems, rather use ICF to evaluate the existing environment and guide the development of solutions Ownership- Should not focus infrastructure on “ownership” but rather on a “capability-driven” approach Tunnel Vision - Should not be strictly followed but used to question whether current capabilities are appropriate instead of adding new silos Panacea – should not expect vendors to deliver a complete ICF product, it’s a framework to be customized according to each organization
- 10. Market Clock ICF
- 11. Hype Cycle
- 12. Implementation Approach Current State Transition Future State • Determine challenges • Determine context of data • Determine value of data • Assess data capture • Define • Organize • Share • Integrate • Govern • Develop data strategy • Develop cross-functional usage • Quantify and Qualify • Reuse
- 13. Adoption ICF Adoption within organizations ICF Adoption across organizations ICF Adoption in the industry Key: Information = Strategic Asset = Transformation Tools: No tool can provide all ICF capabilities (Gartner) but there are data quality tools that ensure data is fit for use within organizations
- 14. Magic Quadrant
- 15. Deployment Risks Risks with deploying ICF Organizational information synchronization should be a priority Figuring out which data to keep and not keep for current and future use Collecting data just to collect data without understanding the strategic consequences Key Data Indicators valued incorrectly Risks with not deploying ICF Ad hoc and haphazard ways of getting value from internal and external data No competitive advantage due to lack of accurate responses
- 16. Competitive Advantage Enable business growth by: Improving the timeliness and quality of decision making through access to a more comprehensive set of information sources. Improving the agility of enterprise processes for new context- aware products/service introduction. Improving the ability to predict new opportunities or challenges through pattern seeking, matching and discovery. Reduce/manage risk by: Improving enterprise compliance with regulations and policies through improved information quality and governance. Reduce cost by: Reducing the cost of storing, locating and mashing information through the information continuum.
- 17. Implementation Timeline Highly subjective and dependent upon organizational understanding and adoption Phase 1 – Current & Future ECM & BI – 3 months Phase 2 – Current & Future Metadata, MDM– 3 months Phase 3 – PPT change and implementation – 3 months Total ideal implementation timeline = 9 months
- 18. Bottom Line ICF is a conceptual framework through which organizations can evolve their information infrastructure for greater agility, control and value Information throughout the organization and beyond needs to be defined consistently Focus on key capabilities in the information infrastructure ICF is transformational within 5-10 years ICF is relevant to both old and new organizations
- 19. Sources/Recommended Reading The Information Capabilities Framework: An Aligned Vision for Information Infrastructure (G00215835) How to Use (And Not Use) Gartner's Information Capabilities Framework (G00215834) Microsoft Research – Data Explorer Digging for Treasure with Analytics