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Overcoming Enterprise Disconnect With Value Streams and Flow Metrics
What is your organization purpose?
Why is the work you do important?
What is your role purpose?
@LBMKRISHNA
Overcoming The Enterprise Disconnect
Overcoming Enterprise Disconnect With Value Streams and Flow Metrics
Problem Context
Challenges
Solution Approach
Recommendations
Call for Action
Context
Alignment
Value Stream, Flow, Flow Metrics
Books, Approaches & Techniques
Remaining Challenges
Flow
@LBMKRISHNA
Overcoming The Enterprise Disconnect
Fill – More Documents Committee Approval Significant Time Events
Searching Info Correct & Reliable Data Team(s) Cognitive Load
Overloaded Processes Ticket Based Development Too Many Metrics
Problems @LBMKRISHNA
Overcoming The Enterprise Disconnect
Delivery Teams Expectation to go faster
Funding Traditional– Initiative/Project Focused
Architecture / Design Centralized & Committee Based
Governance Overloaded Documentation, Processes
Risk & Audit Paper/Document/Spread Sheet Based
Problems @LBMKRISHNA
Overcoming The Enterprise Disconnect
Challenges @LBMKRISHNA
Business Technology
Front-end Team
Operations Team
Network Team
Data Team
Analytics Team
Architecture Team
Middleware Team
Dojo Team
QA Team
Customer Success Unit
Operations Unit
Risk Unit
Finance
Planning Unit
Capacity Unit
Portfolio Unit
Sales Unit
Service Unit
Strategy Unit
Security Team
If you can't describe what you are doing as
a value stream, you don't know what you're
doing.
- Karen Martin & Mike Osterling
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect
Whenever there is a product for a customer,
there is a value stream. The challenge lies
in seeing it.
- MIKE ROTHER, JOHN SHOOK
Learning to See
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect
A value stream is an END-TO-END set of
activities which collectively creates VALUE
for a CUSTOMER.
- James Martin
The Great Transition
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect
A value stream is an END-TO-END set of
activities which collectively creates VALUE
for a CUSTOMER.
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect
Ideate Plan Build Validate Release Realize
Customers
Business
Engineering / Developer Experience & Productivity
Internal Stakeholders
Documents
Checklists
Internal
Process
Documents
Checklists
Internal
Process
Documents
Checklists
Internal
Process
Challenges @LBMKRISHNA
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect
Ideate Plan Build Validate Release Realize
Design & Development Production & Delivery
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect
Ideate Plan Build Validate Release Realize
Design & Development Production & Delivery
Value Add Activity
Non-Value Add Activity
Non-Value Add but Non Negotiable
Ask Questions:
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect
"Measuring only one area of the value stream
is like only using two inches of a 12-inch
ruler."
- John Willis, Senior Director, GTO Red Hat,
Co-author of The DevOps Handbook
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect
Source: https://www.tasktop.com/flow-metrics
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect
Overcoming Enterprise Disconnect With Value Streams and Flow Metrics
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect
Overcoming Enterprise Disconnect With Value Streams and Flow Metrics
Recommendations @LBMKRISHNA
Overcoming The Enterprise Disconnect
• Instead of all working to achieve our own goals, we work towards
organizational goals.
• Instead of working against each other and pushing our own
priorities/agenda, we all work together to achieve better outcomes for our
customer and business.
• Instead of focusing just on "project timeline & budget", we work towards
delivering value.
• Instead of mapping our strategy to structure, we work towards regrouping
and organizing our teams to map our strategy & centred around
“Customer” and “Value”
Call for Action @LBMKRISHNA
Overcoming The Enterprise Disconnect
The most critical metric is:
how long it takes for an
innovative idea to reach a
customer
- Adrian Cockcroft, Vice President of Cloud , AWS
@LBMKRISHNA
Overcoming The Enterprise Disconnect
Overcoming Enterprise Disconnect With Value Streams and Flow Metrics

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Overcoming Enterprise Disconnect With Value Streams and Flow Metrics

  • 2. What is your organization purpose? Why is the work you do important? What is your role purpose? @LBMKRISHNA Overcoming The Enterprise Disconnect
  • 4. Problem Context Challenges Solution Approach Recommendations Call for Action Context Alignment Value Stream, Flow, Flow Metrics Books, Approaches & Techniques Remaining Challenges Flow @LBMKRISHNA Overcoming The Enterprise Disconnect
  • 5. Fill – More Documents Committee Approval Significant Time Events Searching Info Correct & Reliable Data Team(s) Cognitive Load Overloaded Processes Ticket Based Development Too Many Metrics Problems @LBMKRISHNA Overcoming The Enterprise Disconnect
  • 6. Delivery Teams Expectation to go faster Funding Traditional– Initiative/Project Focused Architecture / Design Centralized & Committee Based Governance Overloaded Documentation, Processes Risk & Audit Paper/Document/Spread Sheet Based Problems @LBMKRISHNA Overcoming The Enterprise Disconnect
  • 7. Challenges @LBMKRISHNA Business Technology Front-end Team Operations Team Network Team Data Team Analytics Team Architecture Team Middleware Team Dojo Team QA Team Customer Success Unit Operations Unit Risk Unit Finance Planning Unit Capacity Unit Portfolio Unit Sales Unit Service Unit Strategy Unit Security Team
  • 8. If you can't describe what you are doing as a value stream, you don't know what you're doing. - Karen Martin & Mike Osterling Solution @LBMKRISHNA Overcoming The Enterprise Disconnect
  • 9. Whenever there is a product for a customer, there is a value stream. The challenge lies in seeing it. - MIKE ROTHER, JOHN SHOOK Learning to See Solution @LBMKRISHNA Overcoming The Enterprise Disconnect
  • 10. A value stream is an END-TO-END set of activities which collectively creates VALUE for a CUSTOMER. - James Martin The Great Transition Solution @LBMKRISHNA Overcoming The Enterprise Disconnect
  • 11. A value stream is an END-TO-END set of activities which collectively creates VALUE for a CUSTOMER. Solution @LBMKRISHNA Overcoming The Enterprise Disconnect
  • 12. Solution @LBMKRISHNA Overcoming The Enterprise Disconnect Ideate Plan Build Validate Release Realize
  • 13. Customers Business Engineering / Developer Experience & Productivity Internal Stakeholders Documents Checklists Internal Process Documents Checklists Internal Process Documents Checklists Internal Process Challenges @LBMKRISHNA
  • 14. Solution @LBMKRISHNA Overcoming The Enterprise Disconnect Ideate Plan Build Validate Release Realize Design & Development Production & Delivery
  • 15. Solution @LBMKRISHNA Overcoming The Enterprise Disconnect Ideate Plan Build Validate Release Realize Design & Development Production & Delivery Value Add Activity Non-Value Add Activity Non-Value Add but Non Negotiable Ask Questions:
  • 16. Solution @LBMKRISHNA Overcoming The Enterprise Disconnect
  • 17. Solution @LBMKRISHNA Overcoming The Enterprise Disconnect
  • 18. "Measuring only one area of the value stream is like only using two inches of a 12-inch ruler." - John Willis, Senior Director, GTO Red Hat, Co-author of The DevOps Handbook Solution @LBMKRISHNA Overcoming The Enterprise Disconnect
  • 21. Solution @LBMKRISHNA Overcoming The Enterprise Disconnect
  • 22. Solution @LBMKRISHNA Overcoming The Enterprise Disconnect
  • 25. • Instead of all working to achieve our own goals, we work towards organizational goals. • Instead of working against each other and pushing our own priorities/agenda, we all work together to achieve better outcomes for our customer and business. • Instead of focusing just on "project timeline & budget", we work towards delivering value. • Instead of mapping our strategy to structure, we work towards regrouping and organizing our teams to map our strategy & centred around “Customer” and “Value” Call for Action @LBMKRISHNA Overcoming The Enterprise Disconnect
  • 26. The most critical metric is: how long it takes for an innovative idea to reach a customer - Adrian Cockcroft, Vice President of Cloud , AWS @LBMKRISHNA Overcoming The Enterprise Disconnect