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Optimizing IT Operations with Big Data analytics
Dennis Rietvink, co-Founder & VP of Product Management
Agenda
 About Savision
 About You
 IT Operations Realities
 Market Trends in IT Operations
 How We Solve Big Data Problems
 Questions
2
About Savision
 Market leader in Business Service Management solutions for Microsoft System
Center
 Founded in the Netherlands
 HQ in Amsterdam, offices in Dallas & Ottawa
3
4
Customers
About You
5
http://savision.participoll.com
About You
A: Interesting
B: Couldn’t tell, I just got in
C: Too much data already
D: Better than a day in the office
6
What do you think of the event so far?
A
B
C
D
0A B C D
About You
A: IT Pro
B: Developer
C> Analyst
C: IT Management
D: C-Level Management
D: Other
7
What describes your current role best?
A
B
C
D
E
0A B C D E F
F
About You
A: 1 - 100
B: 101 - 500
C: 501 - 5000
D: > 5000
8
What is the size of your organization?
A
B
C
D
0A B C D
About You
A: 1
B: 2 - 10
C: 11- 20
D: > 20
E: Don’t know
9
How many monitoring tools are used in your organization?
A
B
C
D
0A B C D E
E
About You
10
 Meeting SLAs
 Balancing budget
 Moving workloads to the cloud
 Just keeping the lights on
 Balancing new initiatives with current operations
What keeps you up at night?
A
B
C
D
E
0A B C D E
IT Operations Realities
 On average more than 10 monitoring tools
 Producing over 1 million events per year
 Cloud increases IT operations complexity
 Number of managed devices will increase exponentially
- 2015: 4.9 billion connected “Things”
- 2020: 25 billion connected “Things”
 Ongoing information GAP between business and IT operations
11
IT Operations Realities
 On average more the 10 monitoring tools
 Producing over 1 million events per year
 Cloud increases IT operations complexity
 Ongoing information GAP between business and operations
 Number of managed devices will increase exponentially
- 2015: 4.9 billion connected “Things”
- 2020: 25 billion connected “Things”
12
Market Trends in IT Operations
 Intelligent discovery and transaction monitoring (APM)
- Good: Auto discovery and problem detection, great for devops
- Bad: Less focused on future problems and lack of domain knowledge
 Centralize machine data, then analyze (ITOA)
- Good: Analyze patterns across data sets, quick search of datasets
- Bad: Lack of domain knowledge and still need to add context
13
How We Solve Big Data Problems
 Combine forces using best of breed tools
14
How We Solve Big Data Problems
15
Business Service Model
InfrastructureApplicationEnd User
SocialBPM Outage Cost
Incidents Changes Service Levels
Business
Service
Business
Service
Dependencies
 Introduce a ‘new’ language for business and IT
How We Solve Big Data Problems
16
Business Service
InfrastructureApplicationEnd User
SocialBPM Outage Cost
Incidents Changes Service Levels
Business
Service
Business
Service
Dependencies
 Introduce a ‘new’ language for business and IT
How We Solve Big Data Problems
17
Business Service
InfrastructureApplicationEnd User
SocialBPM Outage Cost
Incidents Changes Service Levels
Business
Service
Business
Service
Dependencies
 Introduce a ‘new’ language for business and IT
How We Solve Big Data Problems
18
Fabric Model
NetworkingVMsClusters
IAASChanges PAAS
Containers Storage Service Levels
 Introduce a ‘new’ language for business and IT
Business
Service
Pivot
How We Solve Big Data Problems
19
 Consumerize IT Ops
Availability
20
 Today: Microsoft System Center + ServiceNow
 2016 Q1: Microsoft System Center + Solarwinds + ServiceNow
Participate and win
 Scan your badge at our Booth #39 and participate in a draw to win a
21
Store all your
BIG DATA!
Questions?
22
www.savision.com
@Savision
SavisionBV
Savision
For more information:
Dennis Rietvink – Founder & VP of Product Management
Dennis.Rietvink@savision.com
Sales inquiries
sales@savision.com
Meet us at our booth #39!
Big Data Expo 2015 - Savision Optimizing IT Operations

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Big Data Expo 2015 - Savision Optimizing IT Operations

  • 1. Optimizing IT Operations with Big Data analytics Dennis Rietvink, co-Founder & VP of Product Management
  • 2. Agenda  About Savision  About You  IT Operations Realities  Market Trends in IT Operations  How We Solve Big Data Problems  Questions 2
  • 3. About Savision  Market leader in Business Service Management solutions for Microsoft System Center  Founded in the Netherlands  HQ in Amsterdam, offices in Dallas & Ottawa 3
  • 6. About You A: Interesting B: Couldn’t tell, I just got in C: Too much data already D: Better than a day in the office 6 What do you think of the event so far? A B C D 0A B C D
  • 7. About You A: IT Pro B: Developer C> Analyst C: IT Management D: C-Level Management D: Other 7 What describes your current role best? A B C D E 0A B C D E F F
  • 8. About You A: 1 - 100 B: 101 - 500 C: 501 - 5000 D: > 5000 8 What is the size of your organization? A B C D 0A B C D
  • 9. About You A: 1 B: 2 - 10 C: 11- 20 D: > 20 E: Don’t know 9 How many monitoring tools are used in your organization? A B C D 0A B C D E E
  • 10. About You 10  Meeting SLAs  Balancing budget  Moving workloads to the cloud  Just keeping the lights on  Balancing new initiatives with current operations What keeps you up at night? A B C D E 0A B C D E
  • 11. IT Operations Realities  On average more than 10 monitoring tools  Producing over 1 million events per year  Cloud increases IT operations complexity  Number of managed devices will increase exponentially - 2015: 4.9 billion connected “Things” - 2020: 25 billion connected “Things”  Ongoing information GAP between business and IT operations 11
  • 12. IT Operations Realities  On average more the 10 monitoring tools  Producing over 1 million events per year  Cloud increases IT operations complexity  Ongoing information GAP between business and operations  Number of managed devices will increase exponentially - 2015: 4.9 billion connected “Things” - 2020: 25 billion connected “Things” 12
  • 13. Market Trends in IT Operations  Intelligent discovery and transaction monitoring (APM) - Good: Auto discovery and problem detection, great for devops - Bad: Less focused on future problems and lack of domain knowledge  Centralize machine data, then analyze (ITOA) - Good: Analyze patterns across data sets, quick search of datasets - Bad: Lack of domain knowledge and still need to add context 13
  • 14. How We Solve Big Data Problems  Combine forces using best of breed tools 14
  • 15. How We Solve Big Data Problems 15 Business Service Model InfrastructureApplicationEnd User SocialBPM Outage Cost Incidents Changes Service Levels Business Service Business Service Dependencies  Introduce a ‘new’ language for business and IT
  • 16. How We Solve Big Data Problems 16 Business Service InfrastructureApplicationEnd User SocialBPM Outage Cost Incidents Changes Service Levels Business Service Business Service Dependencies  Introduce a ‘new’ language for business and IT
  • 17. How We Solve Big Data Problems 17 Business Service InfrastructureApplicationEnd User SocialBPM Outage Cost Incidents Changes Service Levels Business Service Business Service Dependencies  Introduce a ‘new’ language for business and IT
  • 18. How We Solve Big Data Problems 18 Fabric Model NetworkingVMsClusters IAASChanges PAAS Containers Storage Service Levels  Introduce a ‘new’ language for business and IT Business Service Pivot
  • 19. How We Solve Big Data Problems 19  Consumerize IT Ops
  • 20. Availability 20  Today: Microsoft System Center + ServiceNow  2016 Q1: Microsoft System Center + Solarwinds + ServiceNow
  • 21. Participate and win  Scan your badge at our Booth #39 and participate in a draw to win a 21 Store all your BIG DATA!
  • 22. Questions? 22 www.savision.com @Savision SavisionBV Savision For more information: Dennis Rietvink – Founder & VP of Product Management Dennis.Rietvink@savision.com Sales inquiries sales@savision.com Meet us at our booth #39!