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Comscore: vCE Charter Study (validated campaign essentials)booklet
Comscore: vCE Charter Study (validated campaign essentials)booklet
Digital advertising needs
a reality check.
comScore has the solution.

DIGITAL IS A POWERFUL AND GROWING BRAND ADVERTISING MEDIUM,
but a lack of validated measurement that’s comparable to other media, such as TV,
has limited its full potential. comScore has unique visibility into the complexities
around why that’s the case, and what can be done about it.

This booklet uncovers key findings about what’s really going on and unveils a new
measurement solution from comScore that can help move digital forward.
Take a closer look.
IN DECEMBER 2011, COMSCORE CONDUCTED A U.S.-BASED
CHARTER STUDY that leveraged a new measurement technology
to better understand the quality of campaign delivery and to investigate
discrepancies between expectations and reality when it comes to ad
delivery today. The results are insightful.

The comprehensive study included:


12 national brands
2,975 placements
380,898 site domains
1,772,117,123 impressions
100% delivered in iframes
0 publisher site pixels required
The following contains a sneak peek into the results.
The full report will be published in March 2012.
Allstate




     Select companies participating in the U.S. Charter Study
The findings are eye-opening.
THERE IS MORE THAN MEETS THE EYE. The future of digital advertising
depends on the ability to validate the delivery of quality ad impressions to an
intended audience in a way that can be compared across different media with a
high degree of confidence and transparency. Visibility is important, but it’s not the
only part of the equation.

This booklet focuses on 5 key aspects of ad delivery validation and the
complexities they each present in a digital context. These must be addressed both
individually and holistically in order for digital advertising to deliver optimal value to
the industry and its many players.



     in-view
     target audience
     geography
     brand safety
     fraud
Comscore: vCE Charter Study (validated campaign essentials)booklet
When an ad is not visible,
consumers miss the point.
What’s the value of an ad
that can’t be seen?

OUT OF SIGHT, OUT OF MIND. Internet pages aren’t static. Neither are the
ads on these pages. There are a host of reasons, unique to the digital channel,
why ads are sometimes delivered but not seen. An ad can’t work if no one sees
it. It’s that simple.

It’s not just an ‘above the fold versus below the fold’ issue. Sometimes people
scroll down quickly to get to the content they want, and miss home page ads.
In those cases, the action might be below the fold. Compelling ads can work
in both places – but only if they’re visible.




        IN-VIEW
CHARTER    On average ONLY 69%
FINDING:
           of ads were in-view, meaning...




                                    3
                                    out of

                                    10
                                    WERE
                                    NEVER
                                    SEEN
Think you’re hitting 100%
of your target audience?
Think again.
Are you counting cookies or reaching people?




LET’S BE REALISTIC. Cookies are not people. When you plan and measure
campaigns using cookies, it’s nearly impossible to know if you reached your target
audience. Because multiple people share the same computer within a household
and multiple cookies can be served to the same person, the numbers don’t add up.

If your goal is to understand how well a campaign hit its target audience, make
sure people are at the center of the equation.


      TARGET AUDIENCE
60+%            5+               35%
of home         unique cookies   of people
computers       are served       delete their
have more       per person       cookies
than one user   per campaign     each month
                on average       in the U.S.
CHARTER FINDINGS:

      73%
 of audience-targeted
   placements used
   data beyond age,
      gender and
         HHI




Demographic cookie
accuracy ranged from

14% to 96%
People are more than just
a demographic.
When you target ads to an audience, shouldn’t
your validation measurement follow suit?

AUDIENCES HAVE HEARTS AND MINDS OF THEIR OWN. We know that
different people with the same demographic makeup can have wildly different
purchase habits, which is why audience buying and selling has become a standard
for many in the industry. When evaluating and validating ad delivery, measurement
must play by the same rules. It must validate delivery to these specific audiences
rather than simply validating based on age, gender and household income.

Because of shared computer usage and data-source quality issues, even
demographic cookie targeting doesn’t always hit the target.
Your target geography
has borders, but the Internet
is everywhere.
How do you ensure your ads are
delivered where your product is available?

GEOGRAPHIC SPILLAGE IS A WASTED TRIP. Because the Internet is
borderless, and anyone can access content from anywhere, it’s sometimes tough
to guarantee that an ad will be delivered within the desired geographic area.

Knowing that campaigns run in the intended geography is a key component
of ad delivery validation and campaign measurement. After all, what’s the point
of delivering an ad and building a brand in a region where your product is
not available?




     GEOGRAPHY
CHARTER FINDING:

Up to 15% of impressions
were wasted because they
were SERVED
OUTSIDE THE
DESIRED
GEOGRAPHY
Good brands show up in
bad places. What’s shocking
is how they get there.
How many stops do your ads make on
the way to final delivery?

MAKE SURE YOUR ADS ARRIVE SAFELY. Because of the complex daisy
chain of ad delivery, even the most careful players don’t have total control over
where an ad might land. When your ad runs in the wrong place, whether that’s
on a site with objectionable content or next to content that doesn’t resonate with
your brand, that can be a land mine.

Don’t wait until after the campaign to find out there was a problem. By then
it’s too late. Besides, who really wants to deal with make-goods? Take action in
real time during the campaign to make sure your ads are not appearing in unsafe
environments. When all your ads run in all the right places, everybody wins.


     BRAND SAFETY
START                                      AD EXCHANGE




        AD SERVER

                              AD NETWORK

                                                     AD NETWORK

 PUBLISHER


                              PUBLISHER’S FRIEND WHO
                              BORROWED THE AD TAGS




                    CHARTER FINDING:



                    72%
                    of campaigns had at least some ads running in
                    content that was NOT   BRAND SAFE
1 pixel
can make a very bad impression.
A ONE-PIXEL WINDOW CAN HIDE THE WHOLE WORLD. While the majority of
individuals in the digital advertising ecosystem operate with the best of intentions,
like any industry, there are fraudulent characters that can spoil the show. By placing
a tiny pixel on a user’s screen, hundreds of ads can load and be counted as
delivered impressions when they were never seen by anyone, and therefore never
had a chance to make a brand impact.

Fraud detection helps ensure you only count messages that connect with your
audience and not pixels served up by bad actors.




     FRAUD
Comscore: vCE Charter Study (validated campaign essentials)booklet
Digital advertising needs
a reality check.
comScore has the solution.
in-view
right audience
in geography
brand safe
not fraudulent
Let the evolution begin.
Introducing
validated Campaign Essentials™ (vCE)

THE LATEST INNOVATION FROM COMSCORE.
validated Campaign Essentials (vCE) is a holistic solution for complete campaign
delivery validation and in-flight optimization. Unlike existing single-point solutions,
vCE provides an unduplicated accounting of impressions delivered across a variety
of critical dimensions. These include ads delivered in-view, to the right audience, in
the right geography, in brand safe environments and absent of fraud.



It’s holistic. It’s simple. It’s comparable. And it’s here today.
Comscore: vCE Charter Study (validated campaign essentials)booklet
vCE is a holistic, simple
and comparable solution for
validating the value of digital.
HOLISTIC. Measuring campaign delivery via multiple, disparate sources skews
delivery validation results and distorts campaign effectiveness measurement.
vCE eliminates these differences by validating ad delivery in a single source.

SIMPLE. Today’s complex digital advertising ecosystem has driven up the cost of ad
delivery measurement and driven down the ROI of advertising. vCE opens the door
for much-needed standardization and simplicity by providing a single planning and
measurement validation solution that utilizes a single ad tag throughout.

COMPARABLE. Because digital and TV are inherently different due to the way ads
are viewed, using the same GRP metric to evaluate ad delivery for both is misleading.
vCE solves this issue by including only validated digital ad impressions, making it
a unique solution that’s truly cross-media comparable.

EVERYBODY WINS.
HOLISTIC

single source


SIMPLE

single tag


COMPARABLE

cross media
Comscore: vCE Charter Study (validated campaign essentials)booklet
The future is now in focus.


comScore is advancing how the world
sees digital advertising.


See what vCE can do for you. Contact us today.



online www.comscore.com/vCE

email learnmore@comscore.com



twitter @AdEffx
in-view
                                         right audience
                                         in geography
                                         brand safe
                                         not fraudulent




learnmore@comscore.com   www.comscore.com/vCE             © 2012 comScore, Inc.

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Comscore: vCE Charter Study (validated campaign essentials)booklet

  • 3. Digital advertising needs a reality check. comScore has the solution. DIGITAL IS A POWERFUL AND GROWING BRAND ADVERTISING MEDIUM, but a lack of validated measurement that’s comparable to other media, such as TV, has limited its full potential. comScore has unique visibility into the complexities around why that’s the case, and what can be done about it. This booklet uncovers key findings about what’s really going on and unveils a new measurement solution from comScore that can help move digital forward.
  • 4. Take a closer look. IN DECEMBER 2011, COMSCORE CONDUCTED A U.S.-BASED CHARTER STUDY that leveraged a new measurement technology to better understand the quality of campaign delivery and to investigate discrepancies between expectations and reality when it comes to ad delivery today. The results are insightful. The comprehensive study included: 12 national brands 2,975 placements 380,898 site domains 1,772,117,123 impressions 100% delivered in iframes 0 publisher site pixels required The following contains a sneak peek into the results. The full report will be published in March 2012.
  • 5. Allstate Select companies participating in the U.S. Charter Study
  • 6. The findings are eye-opening. THERE IS MORE THAN MEETS THE EYE. The future of digital advertising depends on the ability to validate the delivery of quality ad impressions to an intended audience in a way that can be compared across different media with a high degree of confidence and transparency. Visibility is important, but it’s not the only part of the equation. This booklet focuses on 5 key aspects of ad delivery validation and the complexities they each present in a digital context. These must be addressed both individually and holistically in order for digital advertising to deliver optimal value to the industry and its many players. in-view target audience geography brand safety fraud
  • 8. When an ad is not visible, consumers miss the point. What’s the value of an ad that can’t be seen? OUT OF SIGHT, OUT OF MIND. Internet pages aren’t static. Neither are the ads on these pages. There are a host of reasons, unique to the digital channel, why ads are sometimes delivered but not seen. An ad can’t work if no one sees it. It’s that simple. It’s not just an ‘above the fold versus below the fold’ issue. Sometimes people scroll down quickly to get to the content they want, and miss home page ads. In those cases, the action might be below the fold. Compelling ads can work in both places – but only if they’re visible. IN-VIEW
  • 9. CHARTER On average ONLY 69% FINDING: of ads were in-view, meaning... 3 out of 10 WERE NEVER SEEN
  • 10. Think you’re hitting 100% of your target audience? Think again. Are you counting cookies or reaching people? LET’S BE REALISTIC. Cookies are not people. When you plan and measure campaigns using cookies, it’s nearly impossible to know if you reached your target audience. Because multiple people share the same computer within a household and multiple cookies can be served to the same person, the numbers don’t add up. If your goal is to understand how well a campaign hit its target audience, make sure people are at the center of the equation. TARGET AUDIENCE
  • 11. 60+% 5+ 35% of home unique cookies of people computers are served delete their have more per person cookies than one user per campaign each month on average in the U.S.
  • 12. CHARTER FINDINGS: 73% of audience-targeted placements used data beyond age, gender and HHI Demographic cookie accuracy ranged from 14% to 96%
  • 13. People are more than just a demographic. When you target ads to an audience, shouldn’t your validation measurement follow suit? AUDIENCES HAVE HEARTS AND MINDS OF THEIR OWN. We know that different people with the same demographic makeup can have wildly different purchase habits, which is why audience buying and selling has become a standard for many in the industry. When evaluating and validating ad delivery, measurement must play by the same rules. It must validate delivery to these specific audiences rather than simply validating based on age, gender and household income. Because of shared computer usage and data-source quality issues, even demographic cookie targeting doesn’t always hit the target.
  • 14. Your target geography has borders, but the Internet is everywhere. How do you ensure your ads are delivered where your product is available? GEOGRAPHIC SPILLAGE IS A WASTED TRIP. Because the Internet is borderless, and anyone can access content from anywhere, it’s sometimes tough to guarantee that an ad will be delivered within the desired geographic area. Knowing that campaigns run in the intended geography is a key component of ad delivery validation and campaign measurement. After all, what’s the point of delivering an ad and building a brand in a region where your product is not available? GEOGRAPHY
  • 15. CHARTER FINDING: Up to 15% of impressions were wasted because they were SERVED OUTSIDE THE DESIRED GEOGRAPHY
  • 16. Good brands show up in bad places. What’s shocking is how they get there. How many stops do your ads make on the way to final delivery? MAKE SURE YOUR ADS ARRIVE SAFELY. Because of the complex daisy chain of ad delivery, even the most careful players don’t have total control over where an ad might land. When your ad runs in the wrong place, whether that’s on a site with objectionable content or next to content that doesn’t resonate with your brand, that can be a land mine. Don’t wait until after the campaign to find out there was a problem. By then it’s too late. Besides, who really wants to deal with make-goods? Take action in real time during the campaign to make sure your ads are not appearing in unsafe environments. When all your ads run in all the right places, everybody wins. BRAND SAFETY
  • 17. START AD EXCHANGE AD SERVER AD NETWORK AD NETWORK PUBLISHER PUBLISHER’S FRIEND WHO BORROWED THE AD TAGS CHARTER FINDING: 72% of campaigns had at least some ads running in content that was NOT BRAND SAFE
  • 18. 1 pixel can make a very bad impression. A ONE-PIXEL WINDOW CAN HIDE THE WHOLE WORLD. While the majority of individuals in the digital advertising ecosystem operate with the best of intentions, like any industry, there are fraudulent characters that can spoil the show. By placing a tiny pixel on a user’s screen, hundreds of ads can load and be counted as delivered impressions when they were never seen by anyone, and therefore never had a chance to make a brand impact. Fraud detection helps ensure you only count messages that connect with your audience and not pixels served up by bad actors. FRAUD
  • 20. Digital advertising needs a reality check. comScore has the solution.
  • 22. Let the evolution begin. Introducing validated Campaign Essentials™ (vCE) THE LATEST INNOVATION FROM COMSCORE. validated Campaign Essentials (vCE) is a holistic solution for complete campaign delivery validation and in-flight optimization. Unlike existing single-point solutions, vCE provides an unduplicated accounting of impressions delivered across a variety of critical dimensions. These include ads delivered in-view, to the right audience, in the right geography, in brand safe environments and absent of fraud. It’s holistic. It’s simple. It’s comparable. And it’s here today.
  • 24. vCE is a holistic, simple and comparable solution for validating the value of digital. HOLISTIC. Measuring campaign delivery via multiple, disparate sources skews delivery validation results and distorts campaign effectiveness measurement. vCE eliminates these differences by validating ad delivery in a single source. SIMPLE. Today’s complex digital advertising ecosystem has driven up the cost of ad delivery measurement and driven down the ROI of advertising. vCE opens the door for much-needed standardization and simplicity by providing a single planning and measurement validation solution that utilizes a single ad tag throughout. COMPARABLE. Because digital and TV are inherently different due to the way ads are viewed, using the same GRP metric to evaluate ad delivery for both is misleading. vCE solves this issue by including only validated digital ad impressions, making it a unique solution that’s truly cross-media comparable. EVERYBODY WINS.
  • 27. The future is now in focus. comScore is advancing how the world sees digital advertising. See what vCE can do for you. Contact us today. online www.comscore.com/vCE email learnmore@comscore.com twitter @AdEffx
  • 28. in-view right audience in geography brand safe not fraudulent learnmore@comscore.com www.comscore.com/vCE © 2012 comScore, Inc.