PP-Group-5.pptx
- 1. FORMATION OF SKILLED USERS IN E-BANKING GROUP – 5 BIKASH THAPA, BISHWAS REGMI, NIKITA SHRESTHA, NIRAJ SHRESTHA, SURENDRA TIWARI
- 2. INTRODUCTION • E-banking is a service provided by a Bank or other financial institutions that allows its customers to conduct financial transaction/services through internet. • E-banking has changed the traditional banking method.
- 3. WAYS OF E-BANKING •Automated Teller Machines (ATM) •Point of Sales (PoS) •Telephone Banking (Tele Banking) •Internet Banking •Mobile Banking (SMS Banking) •Smart Cards
- 4. HISTORY • NABIL was the first bank to start Credit Card in early 1990( JV). • Himalayan Bank introduced Automated Teller machine (ATM) in 1995 and tele banking which Started from 1997. • Kumari Bank first introduced SMS banking in 2002 and Internet banking was first introduced by Laxmi bank in 2004.
- 5. TOTAL NUMBER OF BFIS IN NEPAL • Commercial Banks 28 • Development Banks 33 • Finance Companies 24 • Micro Credits 57 Total 157
- 6. NUMBER OF BANK ACCOUNTS IN THE COUNTRY •Class A 20978261 •Class B 4127818 •Class C 552308 Total 25658387 *as of Push 2075
- 7. POLICY PROVISION 1. Directives no. 20/075 : About Electronic Banking Services. Branchless Banking : Terms, Conditions, Minimum Requirements, Contract between Bank and Customers, Reporting 2. Directives no. 21/075 : Provision related to Protection of Financial Customer and Financial Literacy - Should give information about accounts, Fees, Procedure, Procedure on different kinds of electronic Cards………
- 8. 3 Directives no. 5/075 : Limit on Electronic Transactions Prepaid Card : 1 lakh (Nepal 25 Thousand-Day, 50 Thousand – Month) David Card: 25 Thousand- Per Transaction, 1 lakh-Day Mobile Banking : 5000- Per Transaction, 15 Thousand- Day, 50 Thousand- Month Internet Banking : 1 Lakh - Day, 10 Lakh- Month E- Wallet : 5000- Per Transaction, 15 Thousand- Day, 25 Thousand- Month
- 9. NUMBER OF MOBILE BANKING CUSTOMER IN NEPAL Year Class A Class B Class C Total 2075 5866531 509897 18488 6394916 2074 3198198 314926 17103 3530227 2073 2050354 174389 11331 2236074
- 10. NUMBER OF INTERNET BANKING CUSTOMER IN NEPAL Year Class A Class B Class C Total 2075 835293 17444 3958 856695 2074 825097 14638 2696 842431 2073 544008 18219 1901 564128
- 11. INTERNET USERS IN NEPAL 2357660 368610 12789497 Fixed Broadband(wired) Fixed Broadband(wireless)
- 12. WHO IS LEFT OUT ? Out of total, 71.74% person people having bank accounts still don’t take e banking service. Out of total, 53.26% person using broadband internet don’t use e banking.
- 13. CHALLENGES - SKILLED USERS IN E- BANKING Infrastructu re Perception Towards Banking Risk Management /Operability Linguistic/ Literacy Factor Transaction Limitations
- 14. SOLUTIONS •Digital Literacy •ICT awareness Campaigns •Financial Literacy • Policy Amendment • Simple and easily usable UI • Academic Syllabus reformation
- 15. OUTCOMES •Paperless Operation •Cashless Transaction •Minimizing operation cost •Time saving •Quality in Service