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Make Your Training More Engaging (my slides from ATD NYC event).
Make Your Training 
More Engaging
How is 
Delivering Training 
like juggling?
Make Your Training More Engaging (my slides from ATD NYC event).
PPuullll bbaacckk tthhee ccuurrttaaiinn……
How is “training” like a … ?
Make Your Training 
More Engaging
Make Your Training More Engaging (my slides from ATD NYC event).
Build P2P Community
Learn
EExxppeerriimmeenntt
@ATDNYC 
#atdnyc 
#P2PNYC
@ATDNYC 
#atdnyc 
#P2PNYC
Steve Cherches
Make Your Training More Engaging (my slides from ATD NYC event).
Make Your Training 
More Engaging
What What do do we we mean mean by… 
by… 
ENGAGING your audience? 
your audience?
The 3 E’s
EEdduuccaattee EEnnggaaggee EExxcciittee
What are the 
Key Competencies 
necessary to be a 
Great Trainer?
BigBlueGumball’s 
5 Key Competencies 
of Effective Trainers
BigBlueGumball’s 
5 Key Competencies 
of Effective Trainers
BigBlueGumball’s 
5 Key Competencies 
of Effective Basketball Players
BigBlueGumball’s 
5 Key Competencies 
of Effective Basketball Players
BigBlueGumball’s 
5 Key Competencies 
of Effective Trainers
BigBlueGumball’s 
5 Key Competencies 
of Effective Trainers 
1. Define it 
2. Differentiate it 
Just one more tip… 
3. Demonstrate it 
How can we engage 
using each competency?
Just one more tip… 
The 5 Key 
Competencies 
of an Awesome Trainer 
1 Presenting Presence (“stage presence”) 
Subject Matter Expertise (SME) 
Your Personal Brand/Style (passion, confidence) 
Credibility & Trust, Authenticity, Integrity 
Communication skills 
Storytelling, Metaphors, Analogies, Examples 
Visuals 
2 Facilitation Creativity & Innovation 
Interactivity & Exercises 
Giving Directions (clarity) 
Questioning (Q&A) 
Listening 
Responding 
Parking Lot 
3 Coaching Helping people get from A to B 
Feedback 
Encouragement 
Monitoring, Evaluation, Assessment 
4 Application Relevance 
Real-world applicability (jobs, news, life, etc.) 
Encouraging experimentation 
Linking, connecting, synthesizing 
FAQ 
5 Interpersonal Meeting & Greeting 
Building Rapport 
Connecting with participants 
Empathy/Interpersonal Understanding 
Emotional Intelligence
SShhoowwttiimmee……!!
BigBlueGumball’s 
5 Key Competencies 
of Effective Trainers
How will you… 
…Engage..?
Your Big 
Take-Away
Make Your Training More Engaging (my slides from ATD NYC event).
How would you 
CLOSE the session?
Thank you…!!!

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Make Your Training More Engaging (my slides from ATD NYC event).

Editor's Notes

  • #5: Jumped right in without any introduction (good or not?) Visual images Stories/Storytelling Analogies/Metaphors Quotes Examples Common cultural references Interactivity Discussion Call & Response Humor Commentary Asides Pace Tone Attitude Style Body Language Connection to audience/participants
  • #15: See my OPENING script notes
  • #16: See my OPENING script notes
  • #20: The 3 E’s: the heart of everything we do at BBG
  • #21: EXERCISE: Think>Write>Share (@ tables or up at flip charts) What makes for a GREAT (“Kick-Ass”) presentation, and what makes for a BAD (“Conference Killer”) presentation ? List as many things as you can think of.
  • #22: EXERCISE: 5 Competencies > 5 Groups = Teach-back! (p. 47 & p 59 in manual)
  • #23: EXERCISE: 5 Competencies > 5 Groups = Teach-back! (p. 47 & p 59 in manual)
  • #24: EXERCISE: 5 Competencies > 5 Groups = Teach-back! (p. 47 & p 59 in manual)
  • #25: EXERCISE: 5 Competencies > 5 Groups = Teach-back! (p. 47 & p 59 in manual)
  • #26: EXERCISE: 5 Competencies > 5 Groups = Teach-back! (p. 47 & p 59 in manual)
  • #30: EXERCISE: 5 Competencies > 5 Groups = Teach-back! (p. 47 & p 59 in manual)