HOW TO GET PAID FASTER
IF YOU HAVE DONE THE HARD WORK...

           of making a sale
YOU SHOULD...


have the cash sitting in your own account
REMEMBER THE MANTRA...

              Turnover Is Vanity




              Profit Is Sanity




              Cash Is Reality
STUDIES refreshingly different approach to selling your business
      The
          ON CASH PAYMENT...

                                                       found that 85%
                                                        of the reasons
                                                            for non-
                                                         payment of
                                                       an invoice by a
                                                       business is due
                                                               to
                                                       invoice queries
                                                               or
                                                              poor
                                                        administration
ERRORS ARE ONLY FOUND OUT...
          The refreshingly different approach to selling your business


when someone chases an unpaid invoice, often a
 considerable time after the service or goods have
                 been delivered.
HENCE...

Get it right the first time
    to avoid delays!




     Here’s how...
STEP 1:
Get Your Invoicing Process Sorted




                        CHAPS

                 BACS
TOP 5 TIPS TO GET INVOICING RIGHT



1.   Maintain a consistent, error-free invoicing format to avoid confusion

2.   Use specific time frames e.g. ‘Pay within 14 days’ not ‘upon receipt’

3.   Encourage electronic payment which is quicker with lower bank charges

4.   Use client information e.g. purchase order numbers to speed up client
     processing

5.   Email invoices with read receipts to avoid the ‘lost in the post’ excuse
SAMPLE
PROBLEM
 INVOICE
SPOT THE PROBLEMS
IT Services Limited
IT House
Dell Street
Luton                                      SALES INVOICE
LU1 1AB

                                                Invoice No:                  2007/001
Invoice to:
University Limited                              Order Date:
Park Street                                     Order number:
Luton
LU1 1T X                                        VAT No:

Attn of : Fred                                  Customer ref                 Fred

Company phone: 0870 121 1212                    Account No                   Uni5190
Company Fax: 0870 121 1213


Description                                                          Qty Unit Price Net Cost


IT support                                                               2      350.00   525.00




                                                               Net Value                 525.00

                                                               VAT                        91.88

                                                               T OT AL                   616.88
Payment terms 30 days NET from goods received
RESOLVE THE INVOICING ISSUES
  IT Services Limited
  IT House
  Dell Street                                                                         No order details
  Luton                                      SALES INVOICE
  LU1 1AB

                                                  Invoice No:                  2007/001
  Invoice to:
  University Limited
  Park Street
                                                  Order Date:
                                                  Order number:
                                                                                       No VAT number,
  Luton                                                                                 invalid invoice
  LU1 1T X                                        VAT No:

  Attn of : Fred                                  Customer ref                 Fred

  Company phone: 0870 121 1212                    Account No                   Uni5190
  Company Fax: 0870 121 1213


  Description                                                          Qty Unit Price Net Cost


  IT support                                                               2      350.00     525.00
                                                                                                Excel Rounding.
                                                                                                 Apparent calc
                                                                                                      error
            No bank details,
                                                                 Net Value                   525.00
            excuse to delay
                payment                                          VAT                          91.88

                                                                 T OT AL                     616.88
  Payment terms 30 days NET from goods received
STEP 2:
Improve Collections
TOP 5 TIPS TO IMPROVE COLLECTIONS



1.   Credit check new clients. Give slow pay/ no pay customers a wide berth.

2.   Invoice promptly when service is delivered, not at month end or when
     you have time.
3.   Split disputed invoice to get payment for undisputed portion while
     resolving dispute.
4.   Offer to smooth annual bills and spread monthly via standing order.
5.   Be persistent in chasing debts and keep abreast of developments in
     client’s company
STEP 3:
Use Situation Enhancers
TOP 5 SITUATION ENHANCERS TO IMPROVE
                CREDIT CONTROL


1.    Get full name identity. Find out the details of the person in charge of the
      accounts payable department. Keep notes. During conversations,
      remain polite yet assertive. This helps in controlling the outcome of the
      situation.

2.    Payment methods are evolving. Consider using PayPal or credit card.
3.    Adopt a credit control ethos – appoint a ‘champion’
4.    Consider bartering where options would benefit your business
5.    Understand your client’s payment process and payment cycle
YOU GET PAID FASTER WHEN:
Your invoices are              You make it easy             You follow-up
straightforward                for customers to             progressively
and devoid of                  pay with                     with clients and
error                          alternative                  make credit
                               payment options              control routine
                               and clear
                               deadlines



                Split large                 Customers
                invoices and                know you will
                stage bill                  chase
NEED TO TALK TO SOMEONE?

If you need to talk to a Finance Director or finance specialist
      about cashflow, credit control, business strategy or
      any other financial management issue, arrange a
        FREE NO-OBLIGATION consultation with us.



         Email: clientcare@efm.uk.com or gary@efm.uk.com
               Phone: 01 582 516300/ 0845 129 9900
                   Visit us at: www.efm-network.com


                   CONTACT US NOW
CONNECT WITH US


Join   newsletter mailing list


            Connect with us on LinkedIn


                      Get tips and updates on our blog


                                          Follow us on Twitter



                                                  Visit our website


                                                                 Email us now

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How To Get Paid Faster & Improve Cashflow

  • 1. HOW TO GET PAID FASTER
  • 2. IF YOU HAVE DONE THE HARD WORK... of making a sale
  • 3. YOU SHOULD... have the cash sitting in your own account
  • 4. REMEMBER THE MANTRA... Turnover Is Vanity Profit Is Sanity Cash Is Reality
  • 5. STUDIES refreshingly different approach to selling your business The ON CASH PAYMENT... found that 85% of the reasons for non- payment of an invoice by a business is due to invoice queries or poor administration
  • 6. ERRORS ARE ONLY FOUND OUT... The refreshingly different approach to selling your business when someone chases an unpaid invoice, often a considerable time after the service or goods have been delivered.
  • 7. HENCE... Get it right the first time to avoid delays! Here’s how...
  • 8. STEP 1: Get Your Invoicing Process Sorted CHAPS BACS
  • 9. TOP 5 TIPS TO GET INVOICING RIGHT 1. Maintain a consistent, error-free invoicing format to avoid confusion 2. Use specific time frames e.g. ‘Pay within 14 days’ not ‘upon receipt’ 3. Encourage electronic payment which is quicker with lower bank charges 4. Use client information e.g. purchase order numbers to speed up client processing 5. Email invoices with read receipts to avoid the ‘lost in the post’ excuse
  • 11. SPOT THE PROBLEMS IT Services Limited IT House Dell Street Luton SALES INVOICE LU1 1AB Invoice No: 2007/001 Invoice to: University Limited Order Date: Park Street Order number: Luton LU1 1T X VAT No: Attn of : Fred Customer ref Fred Company phone: 0870 121 1212 Account No Uni5190 Company Fax: 0870 121 1213 Description Qty Unit Price Net Cost IT support 2 350.00 525.00 Net Value 525.00 VAT 91.88 T OT AL 616.88 Payment terms 30 days NET from goods received
  • 12. RESOLVE THE INVOICING ISSUES IT Services Limited IT House Dell Street No order details Luton SALES INVOICE LU1 1AB Invoice No: 2007/001 Invoice to: University Limited Park Street Order Date: Order number: No VAT number, Luton invalid invoice LU1 1T X VAT No: Attn of : Fred Customer ref Fred Company phone: 0870 121 1212 Account No Uni5190 Company Fax: 0870 121 1213 Description Qty Unit Price Net Cost IT support 2 350.00 525.00 Excel Rounding. Apparent calc error No bank details, Net Value 525.00 excuse to delay payment VAT 91.88 T OT AL 616.88 Payment terms 30 days NET from goods received
  • 14. TOP 5 TIPS TO IMPROVE COLLECTIONS 1. Credit check new clients. Give slow pay/ no pay customers a wide berth. 2. Invoice promptly when service is delivered, not at month end or when you have time. 3. Split disputed invoice to get payment for undisputed portion while resolving dispute. 4. Offer to smooth annual bills and spread monthly via standing order. 5. Be persistent in chasing debts and keep abreast of developments in client’s company
  • 16. TOP 5 SITUATION ENHANCERS TO IMPROVE CREDIT CONTROL 1. Get full name identity. Find out the details of the person in charge of the accounts payable department. Keep notes. During conversations, remain polite yet assertive. This helps in controlling the outcome of the situation. 2. Payment methods are evolving. Consider using PayPal or credit card. 3. Adopt a credit control ethos – appoint a ‘champion’ 4. Consider bartering where options would benefit your business 5. Understand your client’s payment process and payment cycle
  • 17. YOU GET PAID FASTER WHEN: Your invoices are You make it easy You follow-up straightforward for customers to progressively and devoid of pay with with clients and error alternative make credit payment options control routine and clear deadlines Split large Customers invoices and know you will stage bill chase
  • 18. NEED TO TALK TO SOMEONE? If you need to talk to a Finance Director or finance specialist about cashflow, credit control, business strategy or any other financial management issue, arrange a FREE NO-OBLIGATION consultation with us. Email: clientcare@efm.uk.com or gary@efm.uk.com Phone: 01 582 516300/ 0845 129 9900 Visit us at: www.efm-network.com CONTACT US NOW
  • 19. CONNECT WITH US Join newsletter mailing list Connect with us on LinkedIn Get tips and updates on our blog Follow us on Twitter Visit our website Email us now