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data sheet                                                                        DYNAMICS




Rapid Results
for CRM


Improve sales productivity and                                                           Implement
customer service using CRM                                                               core CRM
                                                                                         functionality
Customer Relationship Management
(CRM) systems deliver significant
                                           Microsoft Dynamics CRM enables
                                           organisations to better manage their
                                                                                         quickly and
benefits – if implemented successfully.    customers – from a sales, marketing, or       at fixed cost,
                                           service perspective. Microsoft Dynamics
With so many products available, and
the numerous features that need to be
                                           CRM has been designed to work the             delivering a
                                           way your business works, and the way
considered, selecting and implementing
                                           technology should: giving you the tools
                                                                                         platform for
a CRM solution can be challenging for
any organisation – and the implications
                                           you need to improve your organisation’s       future growth
                                           effectiveness when selling and servicing
of a poor decision can be costly.
                                           customer needs.
Intergen’s Rapid Results for CRM uses
                                           Following recognised industry best
the core capabilities of Microsoft
                                           practice, Rapid Results for CRM focuses
Dynamics CRM to deliver immediate
                                           on delivering the base capability in the
results, and provide a platform upon
                                           first stage of a CRM project. This
which additional capabilities can be
                                           approach provides a platform for future
added in the future. All this can happen
                                           improvements, allowing additional
within a short timeframe – within
                                           capabilities and customisations
10 days – at a fixed cost, and without
                                           to be added as needs require.
the risk associated with a lengthy
and complex implementation.
                                           The Journey Starts Here
                                           Intergen’s Rapid Results for CRM gives
    Microsoft Dynamics                     organisations the opportunity to get up
                                           and running with Microsoft Dynamics
CRM has been designed                      CRM quickly and effectively.
   to work the way your
                                           The solution can be deployed on
       business works.                     premise (on your server) or off premise
                                           (hosted) depending on your needs. We
                                           can work with you to determine the best
                                           deployment option, depending on your
                                           budget, timeframes and requirements.
DYNAMICS



Implementation Process
Intergen Rapid Results for CRM             What we need from you                      Next Steps
enables organisations to quickly get       To implement Rapid Results in our          Contact Intergen now to discuss how we
up and running with Microsoft              10 day timeframe we need your support.     can help you implement your Microsoft
Dynamics CRM using a predefined            We would expect you to provide:            Dynamics CRM solution to help you
scope, templates and a proven                                                         improve your customer management.
                                           »» Business Subject Matter experts
implementation approach.
                                              to be involved throughout the           Our team of experienced consultants
The Intergen Rapid Results predefined         short project.                          will help you implement a solution
scope covers:                                                                         that meets your immediate needs, and
                                           »» Account and Contact data to
»» Solution Walkthrough including             be migrated to the CRM system.          can give you advice and guidance on
   identification of any configuration                                                how to get the most out of this
                                           »» Technical resource to manage the
   changes.                                                                           important investment.
                                              installation with Intergen Support
»» Configuration of the system (up to                                                 For more information,
                                              (depending on deployment method).
   a maximum of 20 field changes)                                                     go to www.intergen.co.nz.
                                           »» Commitment of all key users to
   and setup of the system settings.
                                              attend a training session.
»» Data Migration of existing
   Accounts and Contacts using             »» To have either purchased an on
   standard Intergen data migration           premise or off premise solution, or
   templates.                                 taken up the 90 day free trial of the
                                              Microsoft Dynamics CRM software.
»» Training of Key Users in the base
   functionality of the solution.
                                           How much does it cost?
»» Post go live support of up to one                                                      Our team of experienced
                                           The Intergen Rapid Results
   day’s effort within the first three                                                    consultants will help you
   weeks of live use.                      Implementation service for Microsoft
                                           CRM is priced competitively at                implement a solution that
»» Post go live review of the system
   after three weeks of live use.          $15,000 excluding GST, hardware                  meets your immediate
Intergen Rapid Results for CRM excludes
                                           and software licenses.                          needs, and can give you
the implementation of the Quote, Order     If you require a more advanced                     advice and guidance
and Invoice modules of Microsoft CRM;      configuration than that provided as              on how to get the most
extensive data migration other than        part of the standard Rapid Results
                                           offering, Intergen can discuss options
                                                                                              out of this important
Accounts and Contacts; and any major
process re-engineering other than the      with you to determine the best                               investment.
best practice built into Microsoft CRM.    approach, and provide estimates
                                           of any associated costs.
If you require a more advanced set up
than that provided as part of a Rapid
Results implementation, Intergen will
agree costs associated with this through
a change control process.




AUCKLAND CHRISTCHURCH DUNEDIN PERTH REDMOND SYDNEY WELLINGTON

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Rapid Results for CRM

  • 1. data sheet DYNAMICS Rapid Results for CRM Improve sales productivity and Implement customer service using CRM core CRM functionality Customer Relationship Management (CRM) systems deliver significant Microsoft Dynamics CRM enables organisations to better manage their quickly and benefits – if implemented successfully. customers – from a sales, marketing, or at fixed cost, service perspective. Microsoft Dynamics With so many products available, and the numerous features that need to be CRM has been designed to work the delivering a way your business works, and the way considered, selecting and implementing technology should: giving you the tools platform for a CRM solution can be challenging for any organisation – and the implications you need to improve your organisation’s future growth effectiveness when selling and servicing of a poor decision can be costly. customer needs. Intergen’s Rapid Results for CRM uses Following recognised industry best the core capabilities of Microsoft practice, Rapid Results for CRM focuses Dynamics CRM to deliver immediate on delivering the base capability in the results, and provide a platform upon first stage of a CRM project. This which additional capabilities can be approach provides a platform for future added in the future. All this can happen improvements, allowing additional within a short timeframe – within capabilities and customisations 10 days – at a fixed cost, and without to be added as needs require. the risk associated with a lengthy and complex implementation. The Journey Starts Here Intergen’s Rapid Results for CRM gives Microsoft Dynamics organisations the opportunity to get up and running with Microsoft Dynamics CRM has been designed CRM quickly and effectively. to work the way your The solution can be deployed on business works. premise (on your server) or off premise (hosted) depending on your needs. We can work with you to determine the best deployment option, depending on your budget, timeframes and requirements.
  • 2. DYNAMICS Implementation Process Intergen Rapid Results for CRM What we need from you Next Steps enables organisations to quickly get To implement Rapid Results in our Contact Intergen now to discuss how we up and running with Microsoft 10 day timeframe we need your support. can help you implement your Microsoft Dynamics CRM using a predefined We would expect you to provide: Dynamics CRM solution to help you scope, templates and a proven improve your customer management. »» Business Subject Matter experts implementation approach. to be involved throughout the Our team of experienced consultants The Intergen Rapid Results predefined short project. will help you implement a solution scope covers: that meets your immediate needs, and »» Account and Contact data to »» Solution Walkthrough including be migrated to the CRM system. can give you advice and guidance on identification of any configuration how to get the most out of this »» Technical resource to manage the changes. important investment. installation with Intergen Support »» Configuration of the system (up to For more information, (depending on deployment method). a maximum of 20 field changes) go to www.intergen.co.nz. »» Commitment of all key users to and setup of the system settings. attend a training session. »» Data Migration of existing Accounts and Contacts using »» To have either purchased an on standard Intergen data migration premise or off premise solution, or templates. taken up the 90 day free trial of the Microsoft Dynamics CRM software. »» Training of Key Users in the base functionality of the solution. How much does it cost? »» Post go live support of up to one Our team of experienced The Intergen Rapid Results day’s effort within the first three consultants will help you weeks of live use. Implementation service for Microsoft CRM is priced competitively at implement a solution that »» Post go live review of the system after three weeks of live use. $15,000 excluding GST, hardware meets your immediate Intergen Rapid Results for CRM excludes and software licenses. needs, and can give you the implementation of the Quote, Order If you require a more advanced advice and guidance and Invoice modules of Microsoft CRM; configuration than that provided as on how to get the most extensive data migration other than part of the standard Rapid Results offering, Intergen can discuss options out of this important Accounts and Contacts; and any major process re-engineering other than the with you to determine the best investment. best practice built into Microsoft CRM. approach, and provide estimates of any associated costs. If you require a more advanced set up than that provided as part of a Rapid Results implementation, Intergen will agree costs associated with this through a change control process. AUCKLAND CHRISTCHURCH DUNEDIN PERTH REDMOND SYDNEY WELLINGTON