SlideShare a Scribd company logo
Lore 'n' More
Project 5
Kathy Vinatieri
Jonathon Jordan
Robert Sellers
Yasir Mangrio
MIS 372
Washington State University
Lore 'n' More Database Project
Page i
Table of Contents
Introduction ..................................................................................................................................................1
Contact..........................................................................................................................................................2
Primary Business Activity..............................................................................................................................2
Strategic Planning Factors.............................................................................................................................3
Goals..........................................................................................................................................................3
Critical Success Factors .............................................................................................................................3
Problem Areas...........................................................................................................................................3
Corporate Planning Objects..........................................................................................................................4
Organizational Units..................................................................................................................................4
Location.....................................................................................................................................................4
Entity Types...............................................................................................................................................4
Enterprise Data Model..................................................................................................................................5
Organization’s Data Needs............................................................................................................................6
Database Application Description.................................................................................................................7
Data Analysis and Design Specifications.......................................................................................................8
Database Implementation ............................................................................................................................9
Book Table.................................................................................................................................................9
Properties..............................................................................................................................................9
Datasheet View.....................................................................................................................................9
Design View...........................................................................................................................................9
Customer Table.......................................................................................................................................10
Properties............................................................................................................................................10
Datasheet View...................................................................................................................................10
Design View.........................................................................................................................................10
Customer Shipment Table.......................................................................................................................11
Properties............................................................................................................................................11
Datasheet View...................................................................................................................................11
Design View.........................................................................................................................................11
Customer Shipment Line Table...............................................................................................................12
Lore 'n' More Database Project
Page ii
Properties............................................................................................................................................12
Datasheet View...................................................................................................................................12
Design View.........................................................................................................................................12
Fiction Table............................................................................................................................................13
Properties............................................................................................................................................13
Datasheet View...................................................................................................................................13
Design View.........................................................................................................................................13
Non Fiction Table ....................................................................................................................................14
Properties............................................................................................................................................14
Datasheet View...................................................................................................................................14
Design View.........................................................................................................................................14
Sales Order Table ....................................................................................................................................15
Properties............................................................................................................................................15
Datasheet View...................................................................................................................................15
Design View.........................................................................................................................................15
Sales Order Line Table Properties...........................................................................................................16
Properties............................................................................................................................................16
Datasheet View...................................................................................................................................16
Design View.........................................................................................................................................16
Shipment Table .......................................................................................................................................17
Properties............................................................................................................................................17
Datasheet View...................................................................................................................................17
Design View.........................................................................................................................................17
Shipment Line Table................................................................................................................................18
Properties............................................................................................................................................18
Datasheet View...................................................................................................................................18
Design View.........................................................................................................................................18
Supplier Table .........................................................................................................................................19
Properties............................................................................................................................................19
Datasheet View...................................................................................................................................19
Design View.........................................................................................................................................19
Supply Order Table..................................................................................................................................20
Properties............................................................................................................................................20
Datasheet View...................................................................................................................................20
Design View.........................................................................................................................................20
Supply Order Line Table..........................................................................................................................21
Properties............................................................................................................................................21
Datasheet View...................................................................................................................................21
Design View.........................................................................................................................................21
Relationship Window..............................................................................................................................22
Interface Design..........................................................................................................................................23
Lore 'n' More Database Project
Page iii
Main Menu..............................................................................................................................................23
Customer Entry Form..............................................................................................................................24
Sales Order Entry Form...........................................................................................................................25
Retail Sales by User Criteria Report ........................................................................................................26
Customer Sales Inquiry Report ...............................................................................................................27
Book Order Report..................................................................................................................................28
Total Monthly Sales Report.....................................................................................................................29
Customer List ..........................................................................................................................................30
Lore 'n' More Database Project
Page 1
Introduction
Lore 'n' More is a bookstore that has been operational for about six months. We have a great location in
the heart of downtown Vancouver, Washington across the street from an established café. We all pitched
in an equal investment and remodeled the location to fit a cozy bookstore.
When we started this bookstore six months ago we all thought it would take a couple of years to
recuperate our initial investment. However, business has been better than expected and we have already
broken even on our initial investment. None of us thought it would so successful that we would have our
personal debts paid off in less than a year let alone six months.
The four of us are book enthusiasts who wanted to own our own business. Kathy is the General Manager
and has done a great job of keeping us all in the loop as well as understanding the big picture. Bob is in
charge of accounting and is one of the main reasons why Lore 'n' More has broken even in the first place.
Jonathon's marketing techniques are another main reason why we are successful.
When we opened our bookstore we used a basic card system to keep track of our books. Due to our
overwhelming success, the card system has become inefficient and is becoming too much to handle.
There are three main reasons things that need to be kept track of; inventory, sales, and suppliers. The last
main problem is that we have no way of tracking customer satisfaction. This is why this business is in
desperate need of a good database.
Lore 'n' More Database Project
Page 2
Contact
Name Title Email Address
Kathy Vinatieri General Manager kvinetieri@lore_n_more.com
Bob Sellers Accounting bsellers@lore_n_more.com
Yasir Mangrio PR Manager ymangrio@lore_n_more.com
Jonathon Jordan Marketing jjordon@lore_n_more.com
Primary Business Activity
The bookstore sells new books. Books are bought from suppliers and sold to customers either at the
store or online. If it is purchased online we ship our products wither through the US postal service or
through FedEx if the customer is willing to pay extra.
Lore 'n' More Database Project
Page 3
Strategic Planning Factors
Goals
 Increase 20% sales before July 2014
 Reduce costs by 10% before December 2014
 Expand book selection by at least 15% at the end of every year
 Introduce Loyalty Programs for customers in 2015
Critical Success Factors
 Wide selection of books
 Customer satisfaction rate
 Knowledgeable staff members
 On-time deliveries of books ordered online
 Great ambience and feel of bookstore
Problem Areas
 Inability to find customer buying habits
 Inefficient customer tracking and shipments
 Inaccurate data of titles and suppliers
 Unable to quickly determine inventory
 Lack of loyalty program
Lore 'n' More Database Project
Page 4
Corporate Planning Objects
Organizational Units
 Human Resources
 Procurement
 IT System
 Operations
 Sales and Marketing
Location
Lore 'n' More
1929 Main Street
Vancouver, WA 98660
Entity Types
 Customer
 Sales Order
 Ordered Product
 Supply
 Supply Order
Lore 'n' More Database Project
Page 5
Enterprise Data Model
Customer
Customer Shipment Sales Order
Book
Places
Lists
Contains
Recieves
Supply Order Shipment
Supplier
Lists
Recieves Sends
Contains
Lore 'n' More Database Project
Page 6
Organization’s Data Needs
Lore'n'More bookstore needs an up-to-date database management system to improve the overall
customer satisfaction and profitability of the business. The ability to manage the large amounts of data
efficiently will enable the staff members and end users to access and update the business data efficiently.
The advantages of successfully executing the organization needs will result in an immediate return on the
investment. The benefits include:
 Flexibility: The Database management system will enable the staff members to adjust product
trends and inventory in real-time.
 Optimal Performance: The newly designed database will allow fault tolerant storage technology
to be utilized, quick access to accurate and less redundant data.
 Scalability: As the business unit increases profitability and growth, the need for scalability with
become more important. With the access to hardware resources, server databases etc.,
Lore'n'More will be able to expand and adjust the database management system as needed.
Lore 'n' More Database Project
Page 7
Database Application Description
The database application that we plan to implement will be a cloud-based system. A cloud based system
will allow access by all users at all hours and cause a minimum of administrative headaches. Also, using
Internet based resources will allow the system to scale with future growth.
Application users include customers and book store employees. Customers will be able to order books
online via our website or by coming into our store. When online, customers ordered will interface with
our system’s web interface. When books are ordered in the store, staff employees will access the system
from a computer in the store.
We need a data entry order form for book sales and an entry form for inventory. Output reports will
include invoices, sales reports and inventory reports that will let us monitor inventory. Customers will be
able to track their orders via the order tracking system.
Internet
Database
Web Server
SiSi
GoDaddy
Data Center
Users browse the database
through the Internet.
Lore 'n' More Database Project
Page 8
Data Analysis and Design Specifications
Entity-Relationship Model
CUSTOMER
PK Customer_ID
First_Name
Last_Name
Street_Address
Customer_City
Customer_State
Customer_ZipCode
SALES ORDER
PK Sales_Order_ID
PK,FK1 Customer_ID
Order_Date
has / is of
SUPPLY ORDER
PK Supply_Order_ID
Supply_Order_Date
FK1 Supplier_ID
SUPPLY ORDER LINE
PK Supply_Order_Line_ID
FK2 Supply_Order_ID
FK1 Book_ISBN
Supply_Qty_Ordered
Book_Wholesale_Price
SUPPLIER
PK Supplier_ID
Supplier_Name
Street_Address
City
State
Zip_Code
Phone_Number
Email_Address
has / is of
BOOK
PK Book_ISBN
Book_Title
Book_Type
Book_Author
Book_Version
Book_Qty
FICTION
PK,FK1 Book_ISBN
Genre
NON FICTION
PK,FK1 Book_ISBN
Media_Type
SALES ORDER LINE
PK Sales_Order_Line_ID
FK1 Sales_Order_ID
FK2 Book_ISBN
Book_Qty_Ordered
Book_Retail_Price
has / is of
has / is of
SHIPMENT
PK Shipment_ID
Supplier_ID
Shipment_Date
has / is of
SHIPMENT LINE
PK Shipment_Line_ID
FK1 Shipment_ID
FK2 Book_ISBN
Quantity_Shipped
has / is of
has / is of
has / is of
has / is of
CUSTOMER SHIPMENT
PK Customer_Shipment_ID
FK1 Customer_ID
Shipment_Date
has / is of
CUSTOMER SHIPMENT LINE
PK Shipment_Line_ID
FK2 Customer_Shipment_ID
FK1 Book_ISBN
Quantity_Shipped
has / is of
has / is of
D
Book_Type
Lore 'n' More Database Project
Page 9
Database Implementation
Book Table
Properties
Field Name: Book ISBN Book Title Book Type Book Author Book Version Book Qty
Primary Key: Yes
Required? Yes
Data Type: Number Text Text Text Text Number
Format: General Number N/A N/A N/A N/A
Field Size: N/A 255 255 255 255 N/A
Datasheet View
Design View
Lore 'n' More Database Project
Page 10
Customer Table
Properties
Field Name: Customer ID
Customer First
Name
Customer Last
Name
Customer Street
Address
Customer
City
Customer
State
Customer
Zip
Primary Key: Yes
Required? Yes Yes Yes Yes Yes Yes Yes
Data Type: AutoNumber Text Text Text Text Text Text
Format: General Number N/A N/A N/A N/A N/A N/A
Field Size: Long Integer 100 100 100 50 2 10
Datasheet View
Design View
Lore 'n' More Database Project
Page 11
Customer Shipment Table
Properties
Field Name: Customer Shipment ID Customer ID Customer Shipment Date
Primary Key: Yes
Required? Yes Yes Yes
Data Type: AutoNumber Number Date/Time
Format: Long Integer General Number Short Date
Field Size: N/A Long Integer N/A
Datasheet View
Design View
Lore 'n' More Database Project
Page 12
Customer Shipment Line Table
Properties
Field Name: Customer Shipment ID Customer ID Book ISBN Quantity Shipped
Primary Key: Yes
Required? Yes
Data Type: Number Number Number Number
Format:
Field Size: Long Integer Long Integer Long Integer Long Integer
Datasheet View
Design View
Lore 'n' More Database Project
Page 13
Fiction Table
Properties
Field Name: Book ISBN Genre
Primary Key: Yes
Required? Yes No
Data Type: Number Text
Format:
Field Size: Long Integer 255
Datasheet View
Design View
Lore 'n' More Database Project
Page 14
Non Fiction Table
Properties
Field Name: Book ISBN Media Type
Primary Key: Yes
Required? Yes No
Data Type: Number Text
Format: N/A
Field Size: Long Integer 255
Datasheet View
Design View
Lore 'n' More Database Project
Page 15
Sales Order Table
Properties
Field Name: Sales Order ID Customer ID Sales Order Date
Primary Key: Yes
Required? Yes Yes Yes
Data Type: AutoNumber Number Date/Time
Format: General Number General Number Short Date
Field Size: Long Integer Long Integer N/A
Datasheet View
Design View
Lore 'n' More Database Project
Page 16
Sales Order Line Table Properties
Properties
Field Name: Sales Order Line ID Sales Order ID Book ISBN Book Qty Ordered Book Retail Price
Primary Key: Yes
Required? Yes Yes Yes Yes Yes
Data Type: AutoNumber Number Number Number Currency
Format: General Number General Number
General
Number
General Number
Currency
Field Size: Long Integer Long Integer Long Integer Integer N/A
Datasheet View
Design View
Lore 'n' More Database Project
Page 17
Shipment Table
Properties
Field Name: Shipment ID Supplier ID Shipment Date
Primary Key: Yes
Required? Yes No No
Data Type: Number Number Date/Time
Format: N/A N/A N/A
Field Size: Long Integer Long Integer N/A
Datasheet View
Design View
Lore 'n' More Database Project
Page 18
Shipment Line Table
Properties
Field Name: Shipment Line ID Shipment ID Book ISBN Quantity Shipped
Primary Key: Yes
Required? Yes
Data Type: Text Number Number Text
Format: N/A N/A N/A N/A
Field Size: 255 Long Integer Long Integer 255
Datasheet View
Design View
Lore 'n' More Database Project
Page 19
Supplier Table
Properties
Field Name: Supplier ID
Supplier
Name
Supplier
Street Address
Supplier City
Supplier
State
Supplier
Zip
Supplier
Phone
Number
Supplier
Email
Address
Primary Key: Yes
Required? Yes
Data Type: Number Text Text Text Text Number Text Text
Format: N/A N/A N/A N/A N/A N/A N/A N/A
Field Size: N/A 255 255 255 255 N/A 255 255
Datasheet View
Design View
Lore 'n' More Database Project
Page 20
Supply Order Table
Properties
Field Name: Supply Order ID Supply Order Date Supplier ID
Primary Key: Yes
Required? Yes
Data Type: Number Date/Time Number
Format: N/A N/A N/A
Field Size: Long Integer N/A Long Integer
Datasheet View
Design View
Lore 'n' More Database Project
Page 21
Supply Order Line Table
Properties
Field Name: Supply Order Line ID Book ISBN Supply Qty Ordered Supply Order ID Book Wholesale Price
Primary Key: Yes
Required? Yes No No No No
Data Type: Number Number Number Number Currency
Format: N/A N/A N/A N/A N/A
Field Size: Long Integer Long Integer Long Integer Long Integer N/A
Datasheet View
Design View
Lore 'n' More Database Project
Page 22
Relationship Window
The relationship window shows how the tables are related.
Lore 'n' More Database Project
Page 23
Interface Design
Main Menu
The main menu is the first interface that is displayed when the application is run. The main menu for the
Lore 'n' More application will display seven buttons that will launch the Customer Entry Form, Sales Order
Entry Form, Sales Display Form, Customer Inquiry by Month report, Book Order report, Retail Sales
Report.
Lore 'n' More Database Project
Page 24
Customer Entry Form
The Customer Entry Form allows sales associates to enter new customer into the database, update existing records,
and delete records. The Customer Entry Form affects data in the Customer table. The Customer Entry Form will
contain a New Record button for adding new customer record, six fields, a Save / Update button and a Delete
button for deleting unwanted records.
Lore 'n' More Database Project
Page 25
Sales Order Entry Form
The Sales Order Entry Form allows sales associates to enter new sales into the database. The Sales Order Entry Form
affects data in the Sales Order and Sales Line tables. The Sales Order Entry Form will contain one Add New Sales
Order button that will clear the form and set the form to the next new record line in the database, five fields, and a
Save button. The Date field will be automatically populated with the current date when the user opens the form.
Lore 'n' More Database Project
Page 26
Retail Sales by User Criteria Report
The Retail Sales report allows sales associates to query the database by entering a range of dates at run time. The
Sales Display report will query data in the Sales and Sales Order Line tables. To access the query the end user will
click the Retail Sales by user criteria button on the Main Menu. When the menu button is clicked the user will be
prompted to enter beginning and end dates. After the criteria has been entered the query results will be displayed
in the Access table.
Lore 'n' More Database Project
Page 27
Customer Sales Inquiry Report
This report displays the Sale Date, Sales Order ID, and Customer First and Last names who have ordered
within the last month. To create this report we query data from the Customer table and Sales Order
table. To select the appropriate dates we will query the date field in the Sales Order table. This report is
sorted by date and grouped by the customer Name.
SELECT Customer.[Customer First Name], Customer.[Customer Last Name], Customer.[Customer Street
Address], Customer.[Customer City], Customer.[Customer State], [Sales Order].[Date],
Customer.[Customer ID], COUNT(Customer.[Customer ID]) AS [Number of Orders]
FROM Customer INNER JOIN [Sales Order] ON Customer.[Customer ID]=[Sales Order].[Customer ID]
WHERE ((([Sales Order].[Date])<#12/8/2013#))
GROUP BY Customer.[Customer ID], Customer.[Customer First Name], Customer.[Customer Last Name],
Customer.[Customer Street Address], Customer.[Customer City], Customer.[Customer State], [Sales
Order].[Date];
Lore 'n' More Database Project
Page 28
Book Order Report
This report displays the book title, ISBN, Supplier ID and quantity ordered for all books were ordered
within the last month. The query will select only orders where the order date is between now and 30
days ago. Tables used include Book, Supply Order line, and Supply Order. In addition the query allows an
individual to search for all books currently on order. This will aid the researching of book order statuses
to ensure accurate delivery times are met by the suppliers. The query is derived from the Book, Supply
Order Line and Supply Order tables.
SELECT Book.[Book Title], Book.[Book ISBN], [Supply Order].[Supplier ID], [Supply Order Line].[Supply Qty
Ordered],[Supply Order].[Supply Order Date]
FROM [Supply Order] INNER JOIN (Book INNER JOIN [Supply Order Line] ON Book.[Book ISBN]=[Supply
Order Line].[Book ISBN]) ON [Supply Order].[Supply Order ID]=[Supply Order Line].[Supply Order ID]
WHERE ([Supply Order].[Supply Order Date] > Date() - 30) AND ([Supply Order].[Supply Order Date] <=
Date())
GROUP BY Book.[Book ISBN], [Supply Order].[Supplier ID], Book.[Book Title], [Supply Order Line].[Supply
Qty Ordered],[Supply Order].[Supply Order Date];
Lore 'n' More Database Project
Page 29
Total Monthly Sales Report
This report display the total retail sales for the previous month. The report will display Book ISBN, Book
Title, Sales Order ID, Quantity Sold and Retail Price. At the bottom of the report the total sales will be
displayed. Tables used are Book, Sales Order Line, Sales Order.
SELECT Book.[Book ISBN] AS [Book_Book ISBN], Book.[Book Title], Book.[Book Type], Book.[Book Author],
Book.[Book Qty], [Sales Order].[Sales Order ID] AS [Sales Order_Sales Order ID], [Sales Order].[Customer
ID], [Sales Order].[Sales Order Date], [Sales Order Line].[Sales Order Line ID], [Sales Order Line].[Book
Retail Price]
FROM [Sales Order] INNER JOIN (Book INNER JOIN [Sales Order Line] ON Book.[Book ISBN] = [Sales Order
Line].[Book ISBN]) ON [Sales Order].[Sales Order ID] = [Sales Order Line].[Sales Order ID]
WHERE ((([Sales Order].[Sales Order Date]) Between [start date] And [end date]));
Lore 'n' More Database Project
Page 30
Customer List
The Customer List is a list of all customers in the Customer Table.

More Related Content

PDF
2013 march idb jamaica logistics chain study 0
PPTX
SEO Best Practices After Panda
PDF
Social Media History Research Report
PDF
Thesis and Dissertation Guide 2013 According to Cornell University
PDF
First Solar Inc., Strategic Analysis Report
PDF
School library management system software
DOCX
Equity Research Report: AMN Healthcare (NYSE: AMN)
PDF
A systematic review_of_internet_banking
2013 march idb jamaica logistics chain study 0
SEO Best Practices After Panda
Social Media History Research Report
Thesis and Dissertation Guide 2013 According to Cornell University
First Solar Inc., Strategic Analysis Report
School library management system software
Equity Research Report: AMN Healthcare (NYSE: AMN)
A systematic review_of_internet_banking

What's hot (19)

PDF
Aregay_Msc_EEMCS
PDF
Student Handbook - Max Therapy Institute
PDF
City of Durham - Resident Survey 2016
PDF
eModeration: Managing Social Media Around Live Events
DOC
Function spec abap report
PDF
Church growthresearchproject reportstrand3b
PDF
Improving the capacity of young people to engage in decision making anf lend ...
PDF
Harvard Referencing
PDF
Harvard Style of Referencing 2015
PDF
CamScanner Iphone Manual English
PDF
2016 Direct Marketing Team A
PDF
CamScanner Android Manual English
PDF
Harvard referencing 2011
PDF
Rand rr2504z1.appendixes
PDF
2010 State of InBound Marketing
PDF
Full thesis
DOCX
final dissertation pambuka
DOCX
Sample Oxford Brookes BSC Hons OBU RAP Thesis Writing and Mentoring Services
PDF
Karen Tsang (2016) - Perceived Glass Ceilings
Aregay_Msc_EEMCS
Student Handbook - Max Therapy Institute
City of Durham - Resident Survey 2016
eModeration: Managing Social Media Around Live Events
Function spec abap report
Church growthresearchproject reportstrand3b
Improving the capacity of young people to engage in decision making anf lend ...
Harvard Referencing
Harvard Style of Referencing 2015
CamScanner Iphone Manual English
2016 Direct Marketing Team A
CamScanner Android Manual English
Harvard referencing 2011
Rand rr2504z1.appendixes
2010 State of InBound Marketing
Full thesis
final dissertation pambuka
Sample Oxford Brookes BSC Hons OBU RAP Thesis Writing and Mentoring Services
Karen Tsang (2016) - Perceived Glass Ceilings
Ad

Viewers also liked (11)

PPTX
Suntrust verona presentation
PDF
Broadband Solutions Group Brochure
PDF
Hiren.Trivedi
PDF
System Center Cloud Services Process Pack Administration Guide
PPS
Design Requirements Training
PPTX
Suntrust verona presentation
PPTX
Suntrust siena hills presentation
PDF
director's note Figlia Bella-2
PDF
System Center Cloud Services Process Pack Operations Guide
PDF
Pacific Sales Operations Guide
PDF
QAI Functional Specification
Suntrust verona presentation
Broadband Solutions Group Brochure
Hiren.Trivedi
System Center Cloud Services Process Pack Administration Guide
Design Requirements Training
Suntrust verona presentation
Suntrust siena hills presentation
director's note Figlia Bella-2
System Center Cloud Services Process Pack Operations Guide
Pacific Sales Operations Guide
QAI Functional Specification
Ad

Similar to Lore N More Database Management Project (20)

PPT
Week 5
PPT
Week 5
DOCX
Project Overview Car RentalStatement of Purpose To keep tr.docx
PDF
Sql Lab 4 Essay
DOCX
DATABASE SYSTEMS DEVELOPMENT & IMPLEMENTATION PLAN1DATABASE SYS.docx
PPT
Chap05 Data Resource Management
PPT
Chap05.ppt
PDF
Database.pdf
PPT
PPT
Management information system database management
DOCX
PPTX
Relational database concept and technology
PDF
[db tech showcase Tokyo 2018] #dbts2018 #B36 『Design Your Databases straight ...
PPT
Sql Server 2008 Portfolio
PPTX
Data base management system(DBMS), sourav mathur
PPT
DOCX
IT 330 Final Project Guidelines and Rubric Overview .docx
PPT
7 data management design
PPTX
Development Lifecycle
PDF
A Practical Guide to Database Design.pdf
Week 5
Week 5
Project Overview Car RentalStatement of Purpose To keep tr.docx
Sql Lab 4 Essay
DATABASE SYSTEMS DEVELOPMENT & IMPLEMENTATION PLAN1DATABASE SYS.docx
Chap05 Data Resource Management
Chap05.ppt
Database.pdf
Management information system database management
Relational database concept and technology
[db tech showcase Tokyo 2018] #dbts2018 #B36 『Design Your Databases straight ...
Sql Server 2008 Portfolio
Data base management system(DBMS), sourav mathur
IT 330 Final Project Guidelines and Rubric Overview .docx
7 data management design
Development Lifecycle
A Practical Guide to Database Design.pdf

More from Kathy Vinatieri (7)

PDF
Behavioral Assessment Form
PDF
Goal Setting and Achievement
PDF
Risk Analysis and Management Process Flow Chart
PPT
Broadband Solutions Group
PDF
RecordClosingLogic
PDF
Deployment Process Diagram
PDF
Sales System Proces Flow Chart
Behavioral Assessment Form
Goal Setting and Achievement
Risk Analysis and Management Process Flow Chart
Broadband Solutions Group
RecordClosingLogic
Deployment Process Diagram
Sales System Proces Flow Chart

Lore N More Database Management Project

  • 1. Lore 'n' More Project 5 Kathy Vinatieri Jonathon Jordan Robert Sellers Yasir Mangrio MIS 372 Washington State University
  • 2. Lore 'n' More Database Project Page i Table of Contents Introduction ..................................................................................................................................................1 Contact..........................................................................................................................................................2 Primary Business Activity..............................................................................................................................2 Strategic Planning Factors.............................................................................................................................3 Goals..........................................................................................................................................................3 Critical Success Factors .............................................................................................................................3 Problem Areas...........................................................................................................................................3 Corporate Planning Objects..........................................................................................................................4 Organizational Units..................................................................................................................................4 Location.....................................................................................................................................................4 Entity Types...............................................................................................................................................4 Enterprise Data Model..................................................................................................................................5 Organization’s Data Needs............................................................................................................................6 Database Application Description.................................................................................................................7 Data Analysis and Design Specifications.......................................................................................................8 Database Implementation ............................................................................................................................9 Book Table.................................................................................................................................................9 Properties..............................................................................................................................................9 Datasheet View.....................................................................................................................................9 Design View...........................................................................................................................................9 Customer Table.......................................................................................................................................10 Properties............................................................................................................................................10 Datasheet View...................................................................................................................................10 Design View.........................................................................................................................................10 Customer Shipment Table.......................................................................................................................11 Properties............................................................................................................................................11 Datasheet View...................................................................................................................................11 Design View.........................................................................................................................................11 Customer Shipment Line Table...............................................................................................................12
  • 3. Lore 'n' More Database Project Page ii Properties............................................................................................................................................12 Datasheet View...................................................................................................................................12 Design View.........................................................................................................................................12 Fiction Table............................................................................................................................................13 Properties............................................................................................................................................13 Datasheet View...................................................................................................................................13 Design View.........................................................................................................................................13 Non Fiction Table ....................................................................................................................................14 Properties............................................................................................................................................14 Datasheet View...................................................................................................................................14 Design View.........................................................................................................................................14 Sales Order Table ....................................................................................................................................15 Properties............................................................................................................................................15 Datasheet View...................................................................................................................................15 Design View.........................................................................................................................................15 Sales Order Line Table Properties...........................................................................................................16 Properties............................................................................................................................................16 Datasheet View...................................................................................................................................16 Design View.........................................................................................................................................16 Shipment Table .......................................................................................................................................17 Properties............................................................................................................................................17 Datasheet View...................................................................................................................................17 Design View.........................................................................................................................................17 Shipment Line Table................................................................................................................................18 Properties............................................................................................................................................18 Datasheet View...................................................................................................................................18 Design View.........................................................................................................................................18 Supplier Table .........................................................................................................................................19 Properties............................................................................................................................................19 Datasheet View...................................................................................................................................19 Design View.........................................................................................................................................19 Supply Order Table..................................................................................................................................20 Properties............................................................................................................................................20 Datasheet View...................................................................................................................................20 Design View.........................................................................................................................................20 Supply Order Line Table..........................................................................................................................21 Properties............................................................................................................................................21 Datasheet View...................................................................................................................................21 Design View.........................................................................................................................................21 Relationship Window..............................................................................................................................22 Interface Design..........................................................................................................................................23
  • 4. Lore 'n' More Database Project Page iii Main Menu..............................................................................................................................................23 Customer Entry Form..............................................................................................................................24 Sales Order Entry Form...........................................................................................................................25 Retail Sales by User Criteria Report ........................................................................................................26 Customer Sales Inquiry Report ...............................................................................................................27 Book Order Report..................................................................................................................................28 Total Monthly Sales Report.....................................................................................................................29 Customer List ..........................................................................................................................................30
  • 5. Lore 'n' More Database Project Page 1 Introduction Lore 'n' More is a bookstore that has been operational for about six months. We have a great location in the heart of downtown Vancouver, Washington across the street from an established café. We all pitched in an equal investment and remodeled the location to fit a cozy bookstore. When we started this bookstore six months ago we all thought it would take a couple of years to recuperate our initial investment. However, business has been better than expected and we have already broken even on our initial investment. None of us thought it would so successful that we would have our personal debts paid off in less than a year let alone six months. The four of us are book enthusiasts who wanted to own our own business. Kathy is the General Manager and has done a great job of keeping us all in the loop as well as understanding the big picture. Bob is in charge of accounting and is one of the main reasons why Lore 'n' More has broken even in the first place. Jonathon's marketing techniques are another main reason why we are successful. When we opened our bookstore we used a basic card system to keep track of our books. Due to our overwhelming success, the card system has become inefficient and is becoming too much to handle. There are three main reasons things that need to be kept track of; inventory, sales, and suppliers. The last main problem is that we have no way of tracking customer satisfaction. This is why this business is in desperate need of a good database.
  • 6. Lore 'n' More Database Project Page 2 Contact Name Title Email Address Kathy Vinatieri General Manager kvinetieri@lore_n_more.com Bob Sellers Accounting bsellers@lore_n_more.com Yasir Mangrio PR Manager ymangrio@lore_n_more.com Jonathon Jordan Marketing jjordon@lore_n_more.com Primary Business Activity The bookstore sells new books. Books are bought from suppliers and sold to customers either at the store or online. If it is purchased online we ship our products wither through the US postal service or through FedEx if the customer is willing to pay extra.
  • 7. Lore 'n' More Database Project Page 3 Strategic Planning Factors Goals  Increase 20% sales before July 2014  Reduce costs by 10% before December 2014  Expand book selection by at least 15% at the end of every year  Introduce Loyalty Programs for customers in 2015 Critical Success Factors  Wide selection of books  Customer satisfaction rate  Knowledgeable staff members  On-time deliveries of books ordered online  Great ambience and feel of bookstore Problem Areas  Inability to find customer buying habits  Inefficient customer tracking and shipments  Inaccurate data of titles and suppliers  Unable to quickly determine inventory  Lack of loyalty program
  • 8. Lore 'n' More Database Project Page 4 Corporate Planning Objects Organizational Units  Human Resources  Procurement  IT System  Operations  Sales and Marketing Location Lore 'n' More 1929 Main Street Vancouver, WA 98660 Entity Types  Customer  Sales Order  Ordered Product  Supply  Supply Order
  • 9. Lore 'n' More Database Project Page 5 Enterprise Data Model Customer Customer Shipment Sales Order Book Places Lists Contains Recieves Supply Order Shipment Supplier Lists Recieves Sends Contains
  • 10. Lore 'n' More Database Project Page 6 Organization’s Data Needs Lore'n'More bookstore needs an up-to-date database management system to improve the overall customer satisfaction and profitability of the business. The ability to manage the large amounts of data efficiently will enable the staff members and end users to access and update the business data efficiently. The advantages of successfully executing the organization needs will result in an immediate return on the investment. The benefits include:  Flexibility: The Database management system will enable the staff members to adjust product trends and inventory in real-time.  Optimal Performance: The newly designed database will allow fault tolerant storage technology to be utilized, quick access to accurate and less redundant data.  Scalability: As the business unit increases profitability and growth, the need for scalability with become more important. With the access to hardware resources, server databases etc., Lore'n'More will be able to expand and adjust the database management system as needed.
  • 11. Lore 'n' More Database Project Page 7 Database Application Description The database application that we plan to implement will be a cloud-based system. A cloud based system will allow access by all users at all hours and cause a minimum of administrative headaches. Also, using Internet based resources will allow the system to scale with future growth. Application users include customers and book store employees. Customers will be able to order books online via our website or by coming into our store. When online, customers ordered will interface with our system’s web interface. When books are ordered in the store, staff employees will access the system from a computer in the store. We need a data entry order form for book sales and an entry form for inventory. Output reports will include invoices, sales reports and inventory reports that will let us monitor inventory. Customers will be able to track their orders via the order tracking system. Internet Database Web Server SiSi GoDaddy Data Center Users browse the database through the Internet.
  • 12. Lore 'n' More Database Project Page 8 Data Analysis and Design Specifications Entity-Relationship Model CUSTOMER PK Customer_ID First_Name Last_Name Street_Address Customer_City Customer_State Customer_ZipCode SALES ORDER PK Sales_Order_ID PK,FK1 Customer_ID Order_Date has / is of SUPPLY ORDER PK Supply_Order_ID Supply_Order_Date FK1 Supplier_ID SUPPLY ORDER LINE PK Supply_Order_Line_ID FK2 Supply_Order_ID FK1 Book_ISBN Supply_Qty_Ordered Book_Wholesale_Price SUPPLIER PK Supplier_ID Supplier_Name Street_Address City State Zip_Code Phone_Number Email_Address has / is of BOOK PK Book_ISBN Book_Title Book_Type Book_Author Book_Version Book_Qty FICTION PK,FK1 Book_ISBN Genre NON FICTION PK,FK1 Book_ISBN Media_Type SALES ORDER LINE PK Sales_Order_Line_ID FK1 Sales_Order_ID FK2 Book_ISBN Book_Qty_Ordered Book_Retail_Price has / is of has / is of SHIPMENT PK Shipment_ID Supplier_ID Shipment_Date has / is of SHIPMENT LINE PK Shipment_Line_ID FK1 Shipment_ID FK2 Book_ISBN Quantity_Shipped has / is of has / is of has / is of has / is of CUSTOMER SHIPMENT PK Customer_Shipment_ID FK1 Customer_ID Shipment_Date has / is of CUSTOMER SHIPMENT LINE PK Shipment_Line_ID FK2 Customer_Shipment_ID FK1 Book_ISBN Quantity_Shipped has / is of has / is of D Book_Type
  • 13. Lore 'n' More Database Project Page 9 Database Implementation Book Table Properties Field Name: Book ISBN Book Title Book Type Book Author Book Version Book Qty Primary Key: Yes Required? Yes Data Type: Number Text Text Text Text Number Format: General Number N/A N/A N/A N/A Field Size: N/A 255 255 255 255 N/A Datasheet View Design View
  • 14. Lore 'n' More Database Project Page 10 Customer Table Properties Field Name: Customer ID Customer First Name Customer Last Name Customer Street Address Customer City Customer State Customer Zip Primary Key: Yes Required? Yes Yes Yes Yes Yes Yes Yes Data Type: AutoNumber Text Text Text Text Text Text Format: General Number N/A N/A N/A N/A N/A N/A Field Size: Long Integer 100 100 100 50 2 10 Datasheet View Design View
  • 15. Lore 'n' More Database Project Page 11 Customer Shipment Table Properties Field Name: Customer Shipment ID Customer ID Customer Shipment Date Primary Key: Yes Required? Yes Yes Yes Data Type: AutoNumber Number Date/Time Format: Long Integer General Number Short Date Field Size: N/A Long Integer N/A Datasheet View Design View
  • 16. Lore 'n' More Database Project Page 12 Customer Shipment Line Table Properties Field Name: Customer Shipment ID Customer ID Book ISBN Quantity Shipped Primary Key: Yes Required? Yes Data Type: Number Number Number Number Format: Field Size: Long Integer Long Integer Long Integer Long Integer Datasheet View Design View
  • 17. Lore 'n' More Database Project Page 13 Fiction Table Properties Field Name: Book ISBN Genre Primary Key: Yes Required? Yes No Data Type: Number Text Format: Field Size: Long Integer 255 Datasheet View Design View
  • 18. Lore 'n' More Database Project Page 14 Non Fiction Table Properties Field Name: Book ISBN Media Type Primary Key: Yes Required? Yes No Data Type: Number Text Format: N/A Field Size: Long Integer 255 Datasheet View Design View
  • 19. Lore 'n' More Database Project Page 15 Sales Order Table Properties Field Name: Sales Order ID Customer ID Sales Order Date Primary Key: Yes Required? Yes Yes Yes Data Type: AutoNumber Number Date/Time Format: General Number General Number Short Date Field Size: Long Integer Long Integer N/A Datasheet View Design View
  • 20. Lore 'n' More Database Project Page 16 Sales Order Line Table Properties Properties Field Name: Sales Order Line ID Sales Order ID Book ISBN Book Qty Ordered Book Retail Price Primary Key: Yes Required? Yes Yes Yes Yes Yes Data Type: AutoNumber Number Number Number Currency Format: General Number General Number General Number General Number Currency Field Size: Long Integer Long Integer Long Integer Integer N/A Datasheet View Design View
  • 21. Lore 'n' More Database Project Page 17 Shipment Table Properties Field Name: Shipment ID Supplier ID Shipment Date Primary Key: Yes Required? Yes No No Data Type: Number Number Date/Time Format: N/A N/A N/A Field Size: Long Integer Long Integer N/A Datasheet View Design View
  • 22. Lore 'n' More Database Project Page 18 Shipment Line Table Properties Field Name: Shipment Line ID Shipment ID Book ISBN Quantity Shipped Primary Key: Yes Required? Yes Data Type: Text Number Number Text Format: N/A N/A N/A N/A Field Size: 255 Long Integer Long Integer 255 Datasheet View Design View
  • 23. Lore 'n' More Database Project Page 19 Supplier Table Properties Field Name: Supplier ID Supplier Name Supplier Street Address Supplier City Supplier State Supplier Zip Supplier Phone Number Supplier Email Address Primary Key: Yes Required? Yes Data Type: Number Text Text Text Text Number Text Text Format: N/A N/A N/A N/A N/A N/A N/A N/A Field Size: N/A 255 255 255 255 N/A 255 255 Datasheet View Design View
  • 24. Lore 'n' More Database Project Page 20 Supply Order Table Properties Field Name: Supply Order ID Supply Order Date Supplier ID Primary Key: Yes Required? Yes Data Type: Number Date/Time Number Format: N/A N/A N/A Field Size: Long Integer N/A Long Integer Datasheet View Design View
  • 25. Lore 'n' More Database Project Page 21 Supply Order Line Table Properties Field Name: Supply Order Line ID Book ISBN Supply Qty Ordered Supply Order ID Book Wholesale Price Primary Key: Yes Required? Yes No No No No Data Type: Number Number Number Number Currency Format: N/A N/A N/A N/A N/A Field Size: Long Integer Long Integer Long Integer Long Integer N/A Datasheet View Design View
  • 26. Lore 'n' More Database Project Page 22 Relationship Window The relationship window shows how the tables are related.
  • 27. Lore 'n' More Database Project Page 23 Interface Design Main Menu The main menu is the first interface that is displayed when the application is run. The main menu for the Lore 'n' More application will display seven buttons that will launch the Customer Entry Form, Sales Order Entry Form, Sales Display Form, Customer Inquiry by Month report, Book Order report, Retail Sales Report.
  • 28. Lore 'n' More Database Project Page 24 Customer Entry Form The Customer Entry Form allows sales associates to enter new customer into the database, update existing records, and delete records. The Customer Entry Form affects data in the Customer table. The Customer Entry Form will contain a New Record button for adding new customer record, six fields, a Save / Update button and a Delete button for deleting unwanted records.
  • 29. Lore 'n' More Database Project Page 25 Sales Order Entry Form The Sales Order Entry Form allows sales associates to enter new sales into the database. The Sales Order Entry Form affects data in the Sales Order and Sales Line tables. The Sales Order Entry Form will contain one Add New Sales Order button that will clear the form and set the form to the next new record line in the database, five fields, and a Save button. The Date field will be automatically populated with the current date when the user opens the form.
  • 30. Lore 'n' More Database Project Page 26 Retail Sales by User Criteria Report The Retail Sales report allows sales associates to query the database by entering a range of dates at run time. The Sales Display report will query data in the Sales and Sales Order Line tables. To access the query the end user will click the Retail Sales by user criteria button on the Main Menu. When the menu button is clicked the user will be prompted to enter beginning and end dates. After the criteria has been entered the query results will be displayed in the Access table.
  • 31. Lore 'n' More Database Project Page 27 Customer Sales Inquiry Report This report displays the Sale Date, Sales Order ID, and Customer First and Last names who have ordered within the last month. To create this report we query data from the Customer table and Sales Order table. To select the appropriate dates we will query the date field in the Sales Order table. This report is sorted by date and grouped by the customer Name. SELECT Customer.[Customer First Name], Customer.[Customer Last Name], Customer.[Customer Street Address], Customer.[Customer City], Customer.[Customer State], [Sales Order].[Date], Customer.[Customer ID], COUNT(Customer.[Customer ID]) AS [Number of Orders] FROM Customer INNER JOIN [Sales Order] ON Customer.[Customer ID]=[Sales Order].[Customer ID] WHERE ((([Sales Order].[Date])<#12/8/2013#)) GROUP BY Customer.[Customer ID], Customer.[Customer First Name], Customer.[Customer Last Name], Customer.[Customer Street Address], Customer.[Customer City], Customer.[Customer State], [Sales Order].[Date];
  • 32. Lore 'n' More Database Project Page 28 Book Order Report This report displays the book title, ISBN, Supplier ID and quantity ordered for all books were ordered within the last month. The query will select only orders where the order date is between now and 30 days ago. Tables used include Book, Supply Order line, and Supply Order. In addition the query allows an individual to search for all books currently on order. This will aid the researching of book order statuses to ensure accurate delivery times are met by the suppliers. The query is derived from the Book, Supply Order Line and Supply Order tables. SELECT Book.[Book Title], Book.[Book ISBN], [Supply Order].[Supplier ID], [Supply Order Line].[Supply Qty Ordered],[Supply Order].[Supply Order Date] FROM [Supply Order] INNER JOIN (Book INNER JOIN [Supply Order Line] ON Book.[Book ISBN]=[Supply Order Line].[Book ISBN]) ON [Supply Order].[Supply Order ID]=[Supply Order Line].[Supply Order ID] WHERE ([Supply Order].[Supply Order Date] > Date() - 30) AND ([Supply Order].[Supply Order Date] <= Date()) GROUP BY Book.[Book ISBN], [Supply Order].[Supplier ID], Book.[Book Title], [Supply Order Line].[Supply Qty Ordered],[Supply Order].[Supply Order Date];
  • 33. Lore 'n' More Database Project Page 29 Total Monthly Sales Report This report display the total retail sales for the previous month. The report will display Book ISBN, Book Title, Sales Order ID, Quantity Sold and Retail Price. At the bottom of the report the total sales will be displayed. Tables used are Book, Sales Order Line, Sales Order. SELECT Book.[Book ISBN] AS [Book_Book ISBN], Book.[Book Title], Book.[Book Type], Book.[Book Author], Book.[Book Qty], [Sales Order].[Sales Order ID] AS [Sales Order_Sales Order ID], [Sales Order].[Customer ID], [Sales Order].[Sales Order Date], [Sales Order Line].[Sales Order Line ID], [Sales Order Line].[Book Retail Price] FROM [Sales Order] INNER JOIN (Book INNER JOIN [Sales Order Line] ON Book.[Book ISBN] = [Sales Order Line].[Book ISBN]) ON [Sales Order].[Sales Order ID] = [Sales Order Line].[Sales Order ID] WHERE ((([Sales Order].[Sales Order Date]) Between [start date] And [end date]));
  • 34. Lore 'n' More Database Project Page 30 Customer List The Customer List is a list of all customers in the Customer Table.