CV_QA Specialist_Banking domain_Functional testing
- 1. Curriculum Vitae Kiran D V N QA Specialist CSQA certified, ISTQB certified tester kirandvn@gmail.com +91 903-070-1420 Experience Summary • Having 5 years, 9 months of Software Quality Assurance and Functional testing experience in Banking and Financial Services Industry. • Experience in Retail banking (Cards, Mortgages) and Investment banking (eBrokerage). • Worked on various American Express cards applications, internet banking and mobile banking applications. • Worked on Wells Fargo Home Mortgage loan decisioning and eBrokerage applications. • Experience as a test coordinator. • Expertise in Testing Methodologies and Software Testing Life Cycle (STLC). • Expertise in preparing Test Plans, Test Strategies, Test Scenarios, Test Conditions, Test Scripts, Test Reports and Defect Metrics. • Experience in Requirements Analysis, Business reviews and working sessions to understand the requirements and system design. • Experience in onshore – offshore business model and handling clients. • Have worked on projects that were implemented in Waterfall Model and Agile Model. • Extensive knowledge of SDLC and Defect Life Cycle. • Expertise in Test case Design, Test Tool usage, Test Execution, Defect Triaging, Status reporting, metrics collection and reporting. • Hands-on experience on Test Management tools - HP Quality Center (QC) & HP Application Life cycle Management (ALM). • Experience in Mobile testing. Experience in testing Web Services using SOAP UI. • Hands-on experience on Wells Fargo System of Record - MSP (Mortgage Servicing Platform). • Experience in End-to-End testing, Functional testing, System Integration testing (SIT), User Acceptance testing (UAT), GUI testing, Compatibility testing, ADA (Americans with Disabilities Act) testing (Accessibility testing), Analytical testing and Regression testing. • Experience in Database testing. • Worked on Databases - Oracle, DB2, SQL server 2008. • Worked on IDEs AquaDataStudio, Oracle JDeveloper for DB testing. • Worked on Oracle products, Real Time Decisions (RTD), Decision Center (DC) & Decision Manager User Interface (DMUI) – for Analytical testing. • Presented sessions and mentored teams on Agile Model. • Trained new team members and conducted Knowledge Transfer sessions to cross teams. • Prepared Knowledge Management documents and developed a KM Portal using HTML. • Hands-on experience in writing SQL queries. • Knowledge of XML, HTML and basic UNIX commands. Career Summary Working with Wells Fargo India Solutions Private Limited, Hyderabad as a QA Specialist from June 2014 to till date. Worked as QA Analyst in Cognizant Technology Solutions India Private Limited, Hyderabad from November 2010 to June 2014.
- 2. Curriculum Vitae Skill Set Functional Testing Tools Oracle Real-Time Decisions (RTD), SOAP UI Testing Management Tools/Defect Tracking Tools HP Quality Center 9.0, 10.0, HP ALM 11.0, 12.0, 12.01 Operating Systems Widows 7, Windows 8.1, Unix, Linux, Mac Languages C, C++, XML, HTML, SQL Databases SQL server 2008, Oracle 8i, 9i, 10g, DB2 8.x, Mainframe IDEs AquaDataStudio, Oracle JDeveloper Software Process Models Waterfall model, V model, Iterative model, Incremental model, Agile model Processes Software Development Life Cycle, Software Testing Life Cycle, Defect Life Cycle, Software Testing Methodologies, Software Testing Types, Black Box Testing Techniques, Test design techniques Other tools LPS (Lender Processing Services), PuTTY (for validating server logs), Version One (Agile Project Mgmt), Device Connect (Mobile Cart), NVDA, JAWS Certifications Certified Software Quality Analyst (CSQA) certification in December 2015. ISEB/ISTQB Certified Tester Foundation Level certification in December 2012. BFS Foundation Level Certification from Cognizant in 2013. Quality Center – Practitioner Certification from Cognizant in 2012. Performance Testing – Basics Certification from Cognizant in 2012. Achievements Achieving Excellence award from Wells Fargo for 2nd Quarter 2015. Making a Difference award from Cognizant QE & A group in July 2013. Pillar of Excellence award from Cognizant Testing Services in June 2012. Academic Qualification Bachelor of Technology in Computer Science & Engineering from DRK Institute of Science and Technology, affiliated to JNTU University – Hyderabad, graduated in 06/2010.
- 3. Curriculum Vitae Projects Summary 1. Project Name : Empower SSEP – (Secure Session Experience Platform) Title: Empower - SSEP Client: Wells Fargo Period: April 2016 to till date Project Description: The primary purpose of this application is to provide a better online experience to the Brokerage Clients such that they are able to interact with both - the systems and WFA’s in the best possible way. The project seeks to redesign its online platforms and hence reimagine the e-brokerage online experience offered by WFA to meet client expectations and competitor offerings. Roles and Responsibilities: Understanding the requirements and functional specifications of the project. Designing test conditions, writing test scripts and executing them. Preparation of test data. Participating in project status calls. Interacting with onsite team for queries. Identifying the defects without slippage to next phases of testing. Reporting the defects and tracking them to closure. Providing UAT execution support. Updating test results in ALM. 2. Project Name : HPA (Home Preservation Application) - My City Modification Title: HPA - MCM Client: Wells Fargo Environment: Windows-7, Java, SQL Server, HPA, MSP Period: January 2015 to March 2016 Project Description: HPA is one of the decisioning applications used by Wells Fargo for modifying the Mortgage Monthly payments. The application provides different modification options so that the monthly payments are affordable, based on certain eligibility criteria of the borrower and thus foreclosures are prevented. The tool provides a Trial Modification initially and once the trial period is successful, it then offers a Final Modification. My City Modification is a new modification program that was introduced to help stabilize communities most heavily impacted by the housing crisis, beginning with Detroit, MI and Cook County, IL. Roles and Responsibilities: Understanding the requirements and functional specifications of the project. Designing test conditions, writing test scripts and executing them. Preparation of test data. Participating in project status calls.
- 4. Curriculum Vitae Interacting with onsite team for queries. Identifying the defects without slippage to next phases of testing. Reporting the defects and tracking them to closure. Providing UAT execution support. Updating test results in ALM. 3. Project Name : INTEREST GRAPH Title: Interest Graph Client: American Express Environment: Windows-7, Java, DB2, Oracle 8i, Big data, RTD, DMUI Period: January 2014 to June 2014 Project Description: American Express uses the Personalization capability to optimize the selection of marketing offers, treatments, paid advertising placements and other content on AmericanExpress.com One set of attributes within the personalization capability, the passion models, segment the customers based on common interests and behaviors. This segmentation is used to serve up specific offers to these customers, which are more tailored to their interests and more likely to result in conversions. These original passions models have become dated and replacement models have become available. These replacement models are called Interest graphs and will segment the customers in much the same way that the passion models do today. The purpose of this project is to make all of the necessary changes in order to switch the PZN application from using the passion models to using the interest graphs. This will include reaching into the system housing the Interest Graph data, pulling it into the profile database and making it available for rules - writing in RTD, Epiphany, and model usage. Roles and Responsibilities: Understanding the requirements and functional specifications of the project. Preparing test plan, test strategy, designing test conditions, writing test scripts and executing them. Preparation of test data. Participating in project status calls. Interacting with all other projects teams. Identifying the defects without slippage to next phases of testing. Reporting the defects and tracking them to closure. Circulating daily project status to the project stakeholders. Providing UAT execution support to the client. Updating test results in QC. Preparing Test Summary reports during closure of projects. 4. Project Name : DEL Netherlands & Austria Title: DEL NL and AU Client: American Express Environment: Windows-7, Java, DB2, DEL, DEL UI Period: January 2013 to December 2013
- 5. Curriculum Vitae Project Description: Decision Engine Light provides a simpler, lighter version of personalization engine RTD (Lead 8 markets) and is tailored for smaller markets with lower offer and impression volumes. Decision Engine Light provides a huge step up from the current solution, PES Hook, giving the ability to target, full reporting (impression, click and conversion tracking) and supports an unlimited number of offers per placement – and represents a huge improvement in American Express Card Product marketing capabilities. Roles and Responsibilities: Understanding the requirements and functional specifications of the project. Preparing test plan, test strategy, designing test conditions, writing test scripts and executing them. Preparation of test data. Interacting with all other projects teams. Identifying the defects without slippage to next phases of testing. Reporting the defects and tracking them to closure. Circulating daily project status to the project stakeholders. Providing UAT execution support to the client. Updating test results in QC. Preparing Test Summary reports during closure of projects. 5. Project Name : RTPL (Realize the Potential London) Title: RTPL Client: American Express Environment: Windows-7, Java, DB2, DM UI Period: January 2012 to June 2012 Project Description: Realize the Potential – London (RTPL) is an innovative, customer engagement initiative designed to enrich AMEXCard member’s experience who visit LONDON for 2012 Olympics. RTPL will offer AMEX Card members access to unique content, including news about events, special offers, enriched experiences and ‘in the know’ advice, to make their time in London that much more rewarding and special. As well as gaining access to a number of specially staged events and those that form part of AMEX ‘Preferred Seating Programme’ such as Somerset House and the National Theatre, Card members will receive regular, tailored merchant offers for travel, accommodation, dining and retail. Card members will be able to find out more by accessing RTPL content on the American Express website, and UK and US customers will also have the opportunity to download special Amex iPhone and iPad Apps. Roles and Responsibilities: Understanding the Product Backlog, User Stories. Participating in Sprint Planning meetings. Preparation of test plan, test conditions and test cases and executing them. Participating in Daily Scrum Calls. Identifying defects, reporting them and tracking defects to closure. Circulating daily Sprint status to the Scrum team. Providing UAT execution support to the client. Participating in Sprint Retrospective calls. QC execution and preparation of test summary reports during closure of Sprints.
- 6. Curriculum Vitae 6. Project Name : Mobile Personalization Title: Mobile PZN Client: American Express Environment: Windows-7, Java, DB2, PuTTY, Interim UI Period: January 2011 to December 2011 Project Description: Personalization (PZN) is a marketing program within American Express Interactive (AXPi) used to target and optimize American Express products and services to existing Card members within the on-line channel. By recognizing customers in any channel, PZN provides American Express the ability to recognize customers and display personalized marketing campaigns. It is a stable and scalable platform that manages millions of customer interactions every day with the goal of maximizing customer loyalty and revenue. Mobile is the AMEX Mobile Application for US Card Members who login to the AMEX Website via Mobile Channel. Roles and Responsibilities: Understanding the Product Backlog, User Stories. Participating in Sprint Planning meetings. Preparation of test plan, test conditions and test cases and executing them. Participating in Daily Scrum Calls. Identifying defects, reporting them and tracking defects to closure. Circulating daily Sprint status to the Scrum team. Providing UAT execution support to the client. Participating in Sprint Retrospective calls. QC execution and preparation of test summary reports during closure of Sprints.