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Netex Preview 2017, Madrid|21st November 2016
Why Microlearning
works like a Charm?
Sumedh Kasare
Learning Solutions Strategist
Product Owner Learning Stories
For Example:
Mobile is Lifestyle and not Technology anymore.
We use mobile for making our lives simpler.
MOBILE
LIFESTYLE
Technology is shaping
our Habits
Our needs are split in
micro needs and
there is at least one
app catering to it…
We live in a world of
Hyper Relevance
Hyper Connectedness
NEW LEARNING HABITS
SCENARIO
You are in a middle of creating estimates
for a project and need to add a data filter
to a column in MS Excel sheet.
There was a training conducted on this 3
months ago, however, you are not able to
recall the exact steps.
What will you do?
NEW LEARNING HABITS
A. USE COMPANY TRAINING PORTAL
B. ASK A COLLEAGUE
C. GOOGLE “HOW TO ADD A FILTER”
D. READ EXCEL HELP/MANUAL
A
B
C
D
Technology is shaping our
Habits and our New Habits are
shaping our learning habits…
EFFECT ON WORKSPACE LEARNING
The most useful ways of learning for employees:
- 37% prefer Company Training
- 79% prefer Web search for resources (eg Google)
- 87% prefer Knowledge Sharing within Team
Company	
Training	
Web	Search	 Knowledge	
Sharing	
Usefulness		
37%	
79%	
87%	
Learning	and	Workplace	Survey,Centre	for	Learning		
&	Performance	Technologies,	UK
USEFUL LEARNING
WHAT DOES
THIS INDICATE?
LEARNING NEEDS
OF THE LEARNERS
TODAY HAVE
CHANGED
37%
TRAINING
79%
WEB RESOURCES
87%
KNOWLEDGE SHARING
Learning	and	Workplace	Survey,Centre	for	Learning		&	Performance	Technologies,	UK
Apply
Find
Work Day Perform
Apply
Apply
WORLD OF A
KNOWLEDGE WORKER
STATIC,	LENGTHY,		
NOT	ON	DEMAND,		
NOT	EVERYWHERE,	
MAKES	LEARNER’S	LEAVE	
WORKFLOW	
WHAT IS
MISSING?
TODAY’S LEARNING HABITS
Vs
TRADITIONAL ELEARNING/TRAINING
Apply
Find
Work Day Perform
Apply
Apply
Distraction
Retention Relevance
Engagement
Knowledge Half Life
ELEARNING TRENDS 2017
Microlearning
Gamification
Collaborative/Social Learning
Personalised Learning
Mobile is a WORK DEVICE
Google internal data, for 10 countries
including the U.S. and Japan, April 2015
In many countries, including
the U.S., more Google
searches take place
on mobile devices than
on computers.
FAST & EASY ACCESS
TO NEED BASED INFORMATION
WITHOUT LEAVING WORK
65% OF WORKERS
INDICATED THAT
THEIR MOBILE
DEVICE WAS THE
MOST CRITICAL
WORK DEVICE.
MICROLEARNING
WHAT IS IT?
Definition
Microlearning is a way of teaching and
delivering content to learners in small, very
specific bursts over time or just when needed.
Does this mean, chunking
existing courses in to small units
will solve all the problems???
NO!
JUST IN TIME
LEARNERS WANT SPECIFIC INFORMATION
ON DEMAND
Google Data, North America, January
1–May 5, 2015
100+
Million Hours
100M+ hours of “how-to”
content have been watched on
YouTube by May 2015
CONTINUAL
LEARNING
HOW MANY PHONE
NUMBERS DO WE
REMEMBER NOW?
AS COMPARED TO 10
YEARS AGO?
Memory:	A	Contribu<on	to	Experimental	Psychology”	Ebbinghaus	(1885/1913)		
Knowledge
Retention Curve
Memory Vs Time
100%
75%
50%
25%
1 Hr 1 Day 7 Days 1 Month
Memory
CONTINUAL
LEARNING WANT LEARNING AS A
JOB AID WHICH IS
ALWAYS HANDY
“The New Knowledge Worker: Enabling the Next
Generation” Bob Mosher, CLO, 22 June, 2007.
1986 2016
75%
10%
KNOWLEDGE RETENTION
DECREASED TO 8-10%
Learner’s decide WHAT WHEN
HOW they want to learn.
The learning is motivated to
GETTING THINGS DONE Multiple Micro Moments of learning
to Perform Objectives
53% of people quickly put into
practice their own self-directed
learning
Towards Maturity. May 2015
Apply
Find
Work Day Perform
Apply
Apply
PERFORMANCE SUPPORT
87%
13%
COMPANY TRAINING KNOWLEDGE SHARING
Every organisation has Experts
This expert knowledge, if shared, makes the best
performance support.
We will help you design and build your performance
support framework through Microlearning
LEARNINGCOFFEE CONSULTANCY
Learning	and	Workplace	Survey,CLPT,	UK
Microlearning needs an
ecosystem to create a
holistic and continual
learning experience
that maps exactly to the
learning habits of
learners today.
LEARNING DESIGN
Microlearning will not work in isolation
5 mins 10 mins
Design content
(5-10minutes) based on
the Performance
Objectives
Identify content resources
and structure based on
subject matter (Knowledge,
Comprehension,
Application, etc.)
Mobile ready user
interface and multi-
device responsive
content.
Easy Access through
Searchable Content
GAMIFICATION	
SOCIAL|CURATION|INFORMAL	
ANALYTICS	
PREDICITVE	|	ADAPTIVE	LEARNING	
MOBILE	LEARNING	
MICROLEARNING	MICROLEARNING
LEARNING EXPERIENCE DESIGN
QUESTIONS?
Netex Webinar | Why microlearning works like a charm? [EN]
info@netexlearning.com +44 (0) 845 463 8200
UK | SPAIN | INDIA | MEXICO
Thanks	for	your	a-en/on!

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