m commerce solution
Download as PPTX, PDF0 likes224 views
Nimap Infotech offers a comprehensive solution for businesses by creating an e-commerce mobile app that showcases their entire product catalog, facilitating real-time order management and user engagement. The app features user registration, inventory management, and catalog customization to enhance customer experience and streamline operations. Emphasizing client satisfaction, Nimap Infotech aims to exceed expectations through a structured development process and innovative technologies.
m commerce solution
- 1. 1
- 2. 2 Introduction Nimap Infotech provides its clients with everything from creating customize Web portal to Facebook Application or an iPhone game or application; all under one roof. “Focus To Redefine” is the new age mantra that Nimap Infotech swear by. It is their obligation and responsibility to not just provide the client with what they had asked for but also understanding the client’s need and providing them with what they were looking for. Their imagination and dedication to excel gives them an edge and helps them stay ahead of their competitors.
- 3. • Orders more often than not are taken on phone • You always need one dedicated person on phone to address client that time itself. • Lot of misunderstandings in phone as background noise, disturbance, network issues. • No written proof of order taken. • Real time status updates of the order is not sent to the client. • Finding details about the order in a file takes 1-2 hours sometimes. • No single system to maintain customer data • No single system to engage with customer on regular basis • No single system to communicate with customer on daily weekly basis about new offers, new product introductions. • Cannot display all products in printed catalogue. • Cannot print catalogue every time a new product is introduced • Huge printing cost • Huge logistics cost to send the catalogue • Browsing in catalogue is troublesome, often we cannot find a product we want to see, no search option • No filters available on catalogue. • Cannot discontinue a product in catalogue. • Cannot edit if mistakes are there in catalogue • Apart from samples salespeople carry lot other things can be shown in digital catalogue with real time update • No proper system to maintain track of inventory • No notifications for low stock or out of stock items . 3
- 4. 4 Our solution An ecommerce mobile app on android and iOS platform which will showcase your entire business catalogue in a user friendly manner and can take orders real time with online payment gateway or offline payments.
- 5. 1 2 3 Multiple user types registration. User can be either Wholesaler or Retailer or End Customer. STEP 2 Cloud service, user can directly sign In from under device ensuring all it’s orders are synced from cloud. STEP 3 OTP based user registration ensuring proper data coming to the system. STEP 1 5
- 6. 6 Display catalogue into categories and subcategory wise Give filters to your customers to browse product which they want. Real time catalogue management with your own admin panel on web Search functionality to find one particular product01 03 02 04 Catalogue Price management depending upon type of user. Show specific products, categories and subcategories to specific users.05 06
- 7. 7 Inventory management 1. Real time update on inventory once the order is punched 2. Notifications on low inventory or out of stock products 3. De activate or re active products anytime you want. Order Management 1. Take order from the app, directly punched into the system 2. Change the status of the order and give real time updates to your customer 3. Check all pending orders within seconds 4. Check detail of any order within seconds, improved customer satisfaction 5. Automated process of order management, improved productivity. 6. People can focus on order fulfilment rather than taking orders on phone and what’s app Push Notifications and banner management 1. Engage with your customer using push notifications 2. Notification on change of order status or any new product category added New products, hot deals can be displayed using front page banners.
- 8. 8 User Management 1. We can showcase different prices to different type of user’s wholesale, retail, end customer. 2. We can show products depending on the user, if you do not want to show all products to all users than you can restrict that as well. Product Reviews 1. User can provide reviews and ratings on the products. 2. Makes user engagement strong by understanding their likes and dislikes on product. Social Media 1. Share you app using Social Media platform like Facebook, Twitter etc. Support Emails 1. Make user to connect to you directly with your support and feedback email.
- 9. Registration Screen 9 Application takes minimum information. User can register from any part of the world by selecting appropriate country code. Mobile number and email address is validated with OTP. For indian customer OTP is send on both mobile and email id. Rest of the world OTP is send on email ID. Application provides to register with various user types for example Retailer, Wholesaler and End Customer. User is provided with Sign In option to avoid registration process if he/she is already member. User can skip the process to see bare minimum application catalog options.
- 10. OTP Verification 10 To verify the correct mobile number, we are sending OTP to users mobile as SMS and once they enter they can register.
- 11. Sign in Screen 11 If the user comes again to the app than he can directly sign in using his mobile number and OTP. His previous records of orders will be maintained.
- 12. 12 Category screen: In this screen all categories will be displayed. Also banners for best sellers will be displayed. This all things can be managed by admin from the web panel.
- 13. 13 Subcategory screen: In this screen all sub categories will be displayed. Also top products from each subcategory will be displayed.
- 14. 14 Thumbnail screens This screen will display all products of one subcategory. From this screen only we can add to cart.
- 15. 15 Filters On the above screen we can put filters. Filters can be decided at the time of app development.
- 16. 16 Product details This is a product details screen. In this screen all details of the product will be displayed. We can all parameters. Multiple images can be displayed. Reviews can also be read and be given.
- 17. 17 My Cart This is a cart screen. In this screen all the products will be shown. In this screen remarks can be given against each product. We can also select size or colour whatever is needed from this screen. The quantity also can be edited from this.
- 18. 18 Right Navigation drawer This is the right navigation to show many extra options for profile, support, share app and notifications. If you click on support, email can be sent. In about, company profile will be displayed. In send feedback they can give feedback for the app on email. In share app, the link of the app can be shared on various social media platforms.
- 19. 19 My order screen This is my order screen. In this screen we can see the history of all my orders and can also see the status of the same.
- 20. 20 My profile screen This is my profile screen. In this screen we can update the profile. We can also change details as and when needed.
- 21. 21 Conclusion Client satisfaction is the ultimate milestone that every firm aims to achieve. The happier the client is, the more successful the firm is. The strength of Nimap Infotech is evident in the fact that most of their clients are through reference and word of mouth. They have been brought in by the old clients that have worked with Nimap Infotech before. To ensure the best for their clients Nimap Infotech has a definite process that analyses the requirements identifies the best and the most innovative way to achieve it and to test the final project until the client isn’t satisfied with the end product. Nimap Infotech keeps their promise of maintaining quality, being true to the project and giving the client the best that has to be offered.