Challenges & Solutions for SaaS ISVs
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The document discusses two main challenges for SaaS companies: scalability and cost efficiency. It notes that scalability requires ensuring the application can scale with business growth through 24/7 support. Cost efficiency involves balancing capital expenditures versus operating expenses and designing service level agreements. The document then outlines OpSource solutions for SaaS companies, including managed services for cloud hosting, application deployment and management, database management, performance management, compliance certifications, and resources like educational webinars and white papers.
Challenges & Solutions for SaaS ISVs
- 1. Challenges & Solutions for SaaS ISVs Slide 1 © 2011 OpSource, Inc. All rights reserved.
- 2. Issue #1 - Scalability 1. How can I be sure my SaaS application scales with my business? 24 x 7 x 365 HIPAA Business Associate Slide 2 © 2011 OpSource, Inc. All rights reserved.
- 3. ISSUE #2 – Cost Efficiency 2. How do I run a SaaS solution cost-efficiently? – CapEx vs. OpEx – 24x7 team paid on monthly services basis – Cost for compliancy and certifications – Designing SLAs with compensation for down-time You Run It Outsource Upfront investment Pay as you grow, Delayed breakeven Align costs with revenue Slide 3 © 2011 OpSource, Inc. All rights reserved.
- 4. OpSource Solutions for SaaS ISVs Slide 4 © 2011 OpSource, Inc. All rights reserved.
- 5. Managed Services for Cloud or Managed Hosting • Application Deployment and Change Management – Complete application management from deployment to production, including patch management, production releases and upgrades • Database Management – Design and management of Oracle, Microsoft SQL and MySQL, 24x7 troubleshooting and resolution of db performance issues • Performance Management – 24x7 monitoring and tech support to solve application issues • Application Optimization – Improve performance and efficiency • Compliance – SAS 70 Type II, PCI DSS Level 1, European Safe Harbor Slide 5 © 2011 OpSource, Inc. All rights reserved.
- 6. Resources for SaaS Companies Resource Center: http://www.opsource.net/resource-center • On-Demand Educational Webinars – SaaS Profitability Best Practices – Pricing Your SaaS Offering – Frequently Asked Questions by SaaS Companies • White Papers – Building a Profitable SaaS Business – FAQs – SaaS Operations: Best Practices – SaaS Delivery: The Build vs. Buy Decision Slide 6 © 2011 OpSource, Inc. All rights reserved.