Oracle I Stories
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The document discusses several Oracle implementation projects carried out by Intelligroup for various client companies. The projects include Oracle ERP implementations, upgrades, application management support and Oracle Business Intelligence implementations. The summaries focus on the high-level business needs, solutions provided and benefits realized by the clients.
Oracle I Stories
- 1. Global High-Tech Devices Oracle Global Rollout Business Requirement Enable Cross Entity Enterprise business flows. Implement a common compliance strategy across the globe and manage cost of compliance. Improve supply-chain visibility across third party suppliers and contract manufacturers. Change Management Intelligroup Solution . Rollout of Financials, Manufacturing and Supply Chain Modules for Shanghai- Chennai, Shannon- Ireland, Boston – USA. Data Conversion, Migration and Custom Extensions. Post Production Support And Optimization Client Profile A global manufacturer of sensing elements, devices, instruments and systems that enable its customers to monitor, protect, control & validate their critical manufacturing processes and applications. Business Benefits Cost Containment and timeline by 40 % through proven Accelerated Implementation methodology. Platform Harmonization and Consolidation resulting in accurate transaction capture and business information provision. Full integration of geographically spread operations & effective enforcement of Corporate decisions
- 2. Leading Pharmaceutical Company Oracle Global Rollout Business Requirement The need of Uniform Platform across North America and Europe due to rapid growth rate with rapid business acquisitions. To Reduce the cost of Ongoing Oracle Support And Maintenance Costs. The need for Business Process Optimization. Enable Operational Visibility And Excellence. Intelligroup Solution . Implementation Services Offshore Testing Automation. Upgrade of Global Instance to 11.5.10 Application Management And Support. Client Profile A leading pharma company with products designed for to wound care, dental surgery, infection control and develops bio-material for regeneration of human tissues. Business Benefits Accelerated Implementation. Better Integration platform and improved visibility among acquired companies. Platform Consolidation And Harmonization. High caliber support model with “flex” capacity that provides confidence to pursue inorganic growth path
- 3. Major Developer & Manufacturer of Products for Sleep Disorders Oracle Application Upgrade Intelligroup Solution . Upgrade Assessment showcasing future roadmap and Re-Engineering Impact Analysis and validation of application patches Upgrade from version 11.5.8 to 11.5.10. Additional Development and Enhancements Post Upgrade Support Client Profile A leading developer, manufacturer and marketer of products for the screening, treatment and long-term management of sleep-disordered breathing (SDB) and other respiratory disorders Business Benefits Maximized ROI Improved Business Performance with better application functionalities. 24 x 7 support for global knowledge repository ,Enhancements, Customization and helpline support for the delivery of the project. Business Requirement Company landscape was based on Oracle Applications (11.5.8) operating in North America, Europe and Australia. Needed New Enhancements and Functionalities available in Oracle 11.5.10 as a result of Business Re-engineering process De-Support of existing application environment.
- 4. Real Estate Construction Company Oracle E-Business Suite Release 12 Upgrade Intelligroup Solution . Upgrade 12 Assessment. Technical Upgrade using Oracle R12 Upgrade Uptimizer tool. Impact Analysis and validation of application patches Upgrade from version 11.5.10 to R12 Accelerated Upgrade Methodology Client Profile Real Estate Construction Company based out in Chicago with a global strength of 750 people Business Benefits Maximized ROI Faster Time to Market Reduction in Cost, Time and Efforts for Upgrade Planning Process Maturity and Optimization Business Requirement Business Process Improvement. Needed Much Stronger Financial Platform to handle the fast growth rate Utilize New Enhancements and functionalities available in Release 12
- 5. Alternative Energy Company Oracle Release 12 Application Management Support Intelligroup Solution . 24*7 Global Application Support. 24*7 Global Helpdesk Services Included Problem Ticket Resolution, Minor Enhancements, Oracle TAR follow up and resolution, Application DBA Services, Patch Management, User Training and Adoption. SLA Driven Model Client Profile Manufacturer of high-efficiency solar cells, solar panels, and solar systems Business Benefits Reduced Total Cost Of Ownership Faster Time to Market. Streamlined Business Operations Improved Service Levels. Business Requirement Rapid Multiple Business Acquisitions required a stronger Oracle Application Support Model. Required a dedicated team of skilled Oracle resources for outsourcing Oracle Release 12 application. Faster Turnaround for Issue Resolution and Management
- 6. Specialized Power Equipment Manufacturer Oracle Application Management Support Business Requirement Required a highly productive, low cost Application management support structure to support Global Oracle Application Instance. Expansion in New Markets needed robustness and expansion of application footprint. Complex Manufacturing Environment paved way towards complex customizations, resulting in large number of problem tickets. Extended/ad-hoc Support in periods during Monthly, Half-Yearly And Yearly Closures Intelligroup Solution . 24*7 Global Application Support. Services include Problem Ticket Resolution, Minor Enhancements, Oracle TAR follow-up and resolution, Troubleshooting Oracle & Manufacturing/Shipping Legacy System Interfaces Patch Management & Application Rollout planning & execution Upgrade Assistance & Test Automation Services (using Mercury Toolset) Client Profile A leading provider of specialized Power Equipment for high-availability infrastructure systems (semiconductors test equipment, solar panel inverters, railways etc.). Business Benefits Achievement of all implementation & cost containment targets over the 2 years support period Baselined process & SLA norms replicable across other IT systems Development of searchable solutions Knowledge Base, resulting in quicker ticket turnarounds Smooth integration of new users into the global platform
- 7. Industry Leader in Home Medical Products Oracle Application Management Support Intelligroup Solution . 24*7 Global Application Support. 2 Onsite and 10 Offshore Resources Services include Problem Ticket Resolution, Minor Enhancements, Oracle TAR follow-up and resolution and troubleshooting Oracle & Manufacturing/Shipping Legacy System Interfaces Fixed Price/Scope engagement Client Profile An industry leader in the home medical products market. It manufactures Wheelchairs, Mobility aids, home care beds, Nebulizers, sleep therapy products and associated medical supplies. Business Benefits Seamless Application Support team with smooth transitioning of tickets from Infrastructure, Application & Development teams Improved Service Levels driven by tough SLA norms Business Analysts freed to concentrate on defining Enterprise IT Strategy Business Requirement The Complex Plan-to-Manufacture and Orders-to-Cash process required a very optimized and flexible Application Support structure to respond & resolve problems quickly. Need for Extended Arm to utilize skilled Resources for more strategic Organizational activity Improved SLA performance over the previous model and rapid flexibility in staffing needs tracking the implementation targets and timelines
- 8. Manufacturer of Components for use in Optical Communications Networks Oracle Application Management Support Business Requirement The need to reduce Ongoing Oracle Application Support and Maintenance Cost. The need for Business Process Standardization And Efficiency. Better Turnaround for Issue Resolution. To increase User Adoption for Oracle ERP system Intelligroup Solution SLA Driven Support Engagement. Problem Ticket Management. Minor Enhancements And Technical Development. New Functionality Implementation within existing modules. Client Profile NeoPhotonics is a leading provider of integrated circuit-based modules, components and subsystems for use in optical communications networks Business Benefits Improvement in user support – huge backlog of tickets eliminated within the first few months of the engagement. Rapid turnaround of Major Enhancements leading to business process automation & efficiencies (MES migration, Agile & MES Interfaces, IR/ISO extension, etc) Increased User Adoption for Oracle ERP system.
- 9. High-Tech Company Oracle Application Management Support Business Requirement Bring in the concept of “Business Process Optimization” To get a platform for “ Better Accountability “ Improve supply-chain visibility across third party suppliers and contract manufacturers. Better Reporting framework. Intelligroup Solution Offshore Oracle Application Support Functional Issue Resolutions in Manufacturing, Financials and Distribution Modules. . Implement Contract Management Solution, i-supplier portal. Technical Enhancements such as Interfaces and Discoverer Intelligence Reporting Client Profile Company was founded in November 2000 to commercialize tunable components for telecommunications. Company’s technology, combines proven telecom designs to offer robust, high-value add and reliable products Business Benefits Faster Time to Market with better visibility across third party suppliers and contract manufacturers. Cost Stabilization Improved Business Intelligence Reporting. Improved Service Levels with quick turnaround for Issue Resolutions.
- 10. Global Industrial Products Company Supply Chain Planning Implementation Business Requirement Reduce Time to Market Cycles. Cost Containment. Improve Decision Making Process. Process Automation, Simplification and Standardization. Intelligroup Solution . Optimization of Oracle E-Business Suite Implementation, Rollout and Support of Oracle Advance Supply Chain Planning, Demand Planning, Discrete Manufacturing, Procurement, Order Management and Financials Client Profile Industrial products company provides a broad range of products and services throughout the world, including appliances, lighting and industrial products; factory automation systems etc. Business Benefits Improved Process Efficiency and reduced cost One source of truth for decision making platform. Better Visibility across demand/supply cycle.
- 11. Power Conversion & Management Solutions Supply Chain Planning Implementation Business Requirement Reduce Time to Market Cycles Adapt lean principles. Complex Configure to Order, Make to Stock process. Complex inter-company transactions. Intelligroup Solution . Implementation of Advanced Supply Chain Planning, Procurement, Order Management, Configurator Partner Collaboration framework Set-up. Restructured Sourcing Strategy and improved exception handling. Custom Inter-Company trading solution to address SCM needs. Client Profile One of the largest manufacturers of power conversion and management solutions in the world Business Benefits Reduced Costs. Better Visibility and improved decision making. One Source of truth across Organization. Supply Chain Efficiency.
- 12. Clothing Company Oracle Warehouse Management System Implementation Intelligroup Solution . Requirement Analysis, Design, Develop, Testing and Installation Data extraction and Conversion Implementation of Oracle Warehouse Management System. User training Services include implementation of Warehouse Management Systems, Mobile Supply Chain Applications, Manufacturing, Distribution and Financial modules and Application DBA Services Client Profile A direct sales and marketing company offering exclusive custom- design clothing sold only in homes by invitation Business Benefits Automated Task management system Reduced the Customer Returns due to wrong shipment Shipment Cycle Time (pick to ship) was reduced by 40% Accurate Inventory Levels Business Requirement Needed Integrated Solution for Planning, Warehouse Management and Financials Automate transactions in Warehouse by using the mobile RF scanners integrated with Oracle WMS Increase Productivity in warehouse with automation in cycle counting, rule based picking, packing, rule based put away Packing the boxes into Pallets and doing the put away of Pallets into warehouse Generate the labels on the boxes to have tracking based on the quality status- First Quality, Second Quality. Integrate the Shipment with the third party Freight Carrier shipping system
- 13. High-Tech Company OBIEE Implementation Intelligroup Solution . Implementation. Configure out-of-the-box OBIEE Applications functionalities for Sales & Finance Create Custom forecast view, that shows current forecast, historical data, and orders in hand for forecasted period. Provided Extended base OBIEE Applications functionality, to provide managers a real-time view of the Forecasted Revenue Vs Actual sales. Use of Opportunities to manage sales funnel. Client Profile A specialty service provider for consumer technology (CT) manufacturers with a broad offering of Logistics, remanufacturing, and distribution services Business Benefits Increased Forecast Accuracy. Better Visibility to integrated revenue forecast Vs actual Improved Profit Margin Reduced Cost of Sales Forecasting operational cost. Business Requirement Required an accurate forecast mechanism Manual Efforts with Records Maintained for Sales Forecasting in legacy systems & spreadsheets. No Proper Operational visibility.
- 14. Insurance Company OBIEE Implementation Intelligroup Solution . Implementation. Implement a Oracle data warehouse leveraging OBIEE platform as a single repository of sales data that enable ad-hoc analysis and reporting in accordance with the business requirements and enable partners access to generated sales leads and their customers' renewal data, which gives the resellers greater opportunity to up-sell and cross-sell their customers and prospects. Client Profile A leading provider of risk management services, insurance and reinsurance brokerage, human capital and management consulting, and specialty insurance underwriting. Business Benefits Streamlined reinsurance processing process. Ensured Quality of data Provided secured self-service access to information Laid a Reporting and Analytics framework for next generation operational reporting. Business Requirement Required an collaborative platform for partners to manage their clients and communicate directly with the channel and account teams. No organized platform for the management executive, giving them the ability to monitor, analyze, and act upon intelligence in real-time, while providing extended visibility into company’s operations and financial performance.
- 15. High-Tech – Develops Actionable Intelligence Oracle Quoting Implementation Intelligroup Solution . Custom link from Quoting to call JSP page User friendly JSP page for pricing, marginal analysis, and mapping location. Business Rule validation using Quoting hooks Customize look and feel using AK Developer and Sys admin Created multiple custom Quote reports Developed Quote copy functionality to other customer using Hooks and Quote API Advanced pricing integration for pricing complexities Client Profile Company develops actionable intelligence solutions designed to integrate and analyze huge volumes of data—images captured by thousands of cameras, trends buried in millions of calls, threats hidden in billions of interactions Business Benefits User friendly custom screen for pricing saved 60% resource time for pricing Quote Reduced time from Quote request to quote submission. Copy quote functionality save 90% resource time instead of creating new quote Custom business rules forces to do business in compliance Custom quote report give the better look to customer Business Requirement Time consuming pricing process which includes product and service price. Multiple manual discounts by item and category Mapping data to customer install site for support in Install base Custom Business rule validation and Marginal Analysis Custom Quote report Exchange rate based on quote creation date