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AT7
Session 
6/6/2013 2:15 PM 
 
 
 
 
 
 
 

"Building a Team Backlog:
The Power of Retrospectives"
 
 
 

Presented by:
Kanchan Khera & Bhuwan Lodha
McKinsey & Co.
 
 
 
 
 
 
 
 
 

Brought to you by: 
 

 
 
340 Corporate Way, Suite 300, Orange Park, FL 32073 
888‐268‐8770 ∙ 904‐278‐0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com
Kanchan Khera
McKinsey & Company

A portfolio manager at McKinsey & Company and an avid agile enthusiast, Kanchan
Khera believes that agile is a way of life and a very powerful concept with the pure intent of
making successful products and happy people. She sees huge untapped potential in agile that
could change the way we think and work. Kanchan has extensive experience with agile teams in
varied roles, has spoken at conferences worldwide, and is considering writing a book about her
journey building high performing teams. Kanchan enjoys painting, listening to music, traveling,
and problem solving. She hates doing daily chores or following routines. Contact her
at @k_khera.

Bhuwan Lodha
McKinsey & Company

A product manager at McKinsey & Company, Bhuwan Lodha is a certified Scrum Product
Owner and Pragmatic Marketing certified product manager. Bhuwan has extensive experience
working with agile teams and projects of various sizes at companies like SAP and Nokia.
Throughout his career, he has had the opportunity to build great teams and market winning
products. Bhuwan says that “Being agile is similar to having common sense in the modern
world—it's essential but often underrated.” A speaker at agile conferences worldwide, he is
working on a book about high performing teams and agility. Bhuwan enjoys reading, traveling,
and following trends in the hi-tech industry. Contact him at @bhuwan.

 
Building a Team Backlog: The power of
retrospectives
Bhuwan Lodha | Kanchan Khera

@bhuwan | @k_khera

We are here to share our
experiences on building
team backlogs
And making retrospective sessions
enjoyable and effective
And would love to learn from your experiences
as well…
1
Retrospective
Looking back on, or dealing with
past events or situations
<another contextual statement here>
y
pre-spectives
<may be another slide on p p
comes here>
2

ONE WORD

3

Give us the ONE WORD that comes to your
mind about retrospectives (in your teams)
4

Watch video at https://vimeo.com/49589446

Most of us understand the IMPORTANCE of retrospectives…

So what’s missing?
5
So here is our take on the key
challenges..
1. Recipe is unclear
2. Spice is missing
3. I the Kitchen i ht?
3 Is th Kit h right?

7

Challenge #1 – Unclear Recipe

8

No clear framework for retrospectives
Introducing a new framework
Choose your style

Team
Backlog

Great
Team

Action items

Continuous Improvement

9

Build a team backlog for a great team
Retro #

Action Item

Owner

Status

Effort

Impact

1

1

Setup build monitor

Rahul

Impediment

Large

Medium
(8 pts)

1

2

Block weekly standing
time with sponsor team

Veena

Pending

Small

Large
(12 pts)

1

3

Complete first 4hr
training session on
Selenium

Rahul,
Pete

Done

Large

Large
(12 pts)

Sprint 3

2

4

Get better headset for
Veena

Biju

Done

Medium

Medium
(5 pts)

Sprint 3

1

5

Set up leave calendar for
the team

Abhishek

Done

Small

Medium
(5pts)

Sprint 4

2

10

Priority
#

6

Have team lunch

Rahul

Pending

Small

Medium
(5 pts)

Average velocity of impact : (12+5+5)/2=11

Impact
sprint
Measuring impact:
Great
Team s
Team’s journey from Good to Great

25
20
15
Impact

10
5

Good

0
Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 5 Sprint 6

11

Working with a team backlog
Who owns the backlog
Team backlog is owned by somebody on the team or a scrum master
- keeps track of progress
- helps team steer action items to closure
- helps team prioritize
Leveraging Retrospectives
- Every retro has first 5 min dedicated to talk about the action
items
it
- And last 5 min to plan and prioritize on next action items
identified
12
Working with the team backlog
Play it like a game

Start early and set a rhythm
Have clear roles, who is doing what
Make rules
(sample)
- No Laptops
- No two retrospectives sound the same
- Only on Fridays
- On Time or Ice Cream
13

Working with the team backlog
The 5 Whys technique to get clear action items
Flurry of leaked b
Fl
f l k d bugs

Technical issue

Very little automation testing
Lack of skills (selenium)
Lack of training for Selenium
No one talks about trainings
14

Manager does not believe in trainings

People issue
Challenge #2

We do it the same way.. over and over again
y
g

SPICE is missing…
15

Here are a few reference spices
I hate.. I love..
Rate yourself
Happiness meter
Hey, Stranger!
Focus Focus Focus !
Appreciation only
What did I learn?
The Big Picture
16

Is this our best?
I Hate.. I Love..
Text
Suitable for teams that have a lot of emotions
which do not come out in traditional retro
sessions

17

Rate Yourself
Text

Suitable for teams which are complacent and
need to define the next level

18
What did I learn?
Text

Suitable for teams which are too involved in the
project work. Need to get the spirit of learning
imbibed

19

Focus Focus Focus
Text

Suitable for teams which need to focus deeper
on certain topics (For example, testing,
collaboration etc.)

20
What’s your favorite flavor?

21

Challenge #3

The RIGHT Kitchen
Retrospectives do not fly far unless
the organization nurtures a culture
that supports them

22
All this works because we have
teams with motivated individuals,
wanting to take on a journey from
being Good to GREAT…

THANK YOU…
bhuwan_lodha@mckinsey.com
kanchan_khera@mckinsey.com
23

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Building a Team Backlog: The Power of Retrospectives

  • 1.     AT7 Session  6/6/2013 2:15 PM                "Building a Team Backlog: The Power of Retrospectives"       Presented by: Kanchan Khera & Bhuwan Lodha McKinsey & Co.                   Brought to you by:        340 Corporate Way, Suite 300, Orange Park, FL 32073  888‐268‐8770 ∙ 904‐278‐0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com
  • 2. Kanchan Khera McKinsey & Company A portfolio manager at McKinsey & Company and an avid agile enthusiast, Kanchan Khera believes that agile is a way of life and a very powerful concept with the pure intent of making successful products and happy people. She sees huge untapped potential in agile that could change the way we think and work. Kanchan has extensive experience with agile teams in varied roles, has spoken at conferences worldwide, and is considering writing a book about her journey building high performing teams. Kanchan enjoys painting, listening to music, traveling, and problem solving. She hates doing daily chores or following routines. Contact her at @k_khera. Bhuwan Lodha McKinsey & Company A product manager at McKinsey & Company, Bhuwan Lodha is a certified Scrum Product Owner and Pragmatic Marketing certified product manager. Bhuwan has extensive experience working with agile teams and projects of various sizes at companies like SAP and Nokia. Throughout his career, he has had the opportunity to build great teams and market winning products. Bhuwan says that “Being agile is similar to having common sense in the modern world—it's essential but often underrated.” A speaker at agile conferences worldwide, he is working on a book about high performing teams and agility. Bhuwan enjoys reading, traveling, and following trends in the hi-tech industry. Contact him at @bhuwan.  
  • 3. Building a Team Backlog: The power of retrospectives Bhuwan Lodha | Kanchan Khera @bhuwan | @k_khera We are here to share our experiences on building team backlogs And making retrospective sessions enjoyable and effective And would love to learn from your experiences as well… 1
  • 4. Retrospective Looking back on, or dealing with past events or situations <another contextual statement here> y pre-spectives <may be another slide on p p comes here> 2 ONE WORD 3 Give us the ONE WORD that comes to your mind about retrospectives (in your teams)
  • 5. 4 Watch video at https://vimeo.com/49589446 Most of us understand the IMPORTANCE of retrospectives… So what’s missing? 5
  • 6. So here is our take on the key challenges.. 1. Recipe is unclear 2. Spice is missing 3. I the Kitchen i ht? 3 Is th Kit h right? 7 Challenge #1 – Unclear Recipe 8 No clear framework for retrospectives
  • 7. Introducing a new framework Choose your style Team Backlog Great Team Action items Continuous Improvement 9 Build a team backlog for a great team Retro # Action Item Owner Status Effort Impact 1 1 Setup build monitor Rahul Impediment Large Medium (8 pts) 1 2 Block weekly standing time with sponsor team Veena Pending Small Large (12 pts) 1 3 Complete first 4hr training session on Selenium Rahul, Pete Done Large Large (12 pts) Sprint 3 2 4 Get better headset for Veena Biju Done Medium Medium (5 pts) Sprint 3 1 5 Set up leave calendar for the team Abhishek Done Small Medium (5pts) Sprint 4 2 10 Priority # 6 Have team lunch Rahul Pending Small Medium (5 pts) Average velocity of impact : (12+5+5)/2=11 Impact sprint
  • 8. Measuring impact: Great Team s Team’s journey from Good to Great 25 20 15 Impact 10 5 Good 0 Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 5 Sprint 6 11 Working with a team backlog Who owns the backlog Team backlog is owned by somebody on the team or a scrum master - keeps track of progress - helps team steer action items to closure - helps team prioritize Leveraging Retrospectives - Every retro has first 5 min dedicated to talk about the action items it - And last 5 min to plan and prioritize on next action items identified 12
  • 9. Working with the team backlog Play it like a game Start early and set a rhythm Have clear roles, who is doing what Make rules (sample) - No Laptops - No two retrospectives sound the same - Only on Fridays - On Time or Ice Cream 13 Working with the team backlog The 5 Whys technique to get clear action items Flurry of leaked b Fl f l k d bugs Technical issue Very little automation testing Lack of skills (selenium) Lack of training for Selenium No one talks about trainings 14 Manager does not believe in trainings People issue
  • 10. Challenge #2 We do it the same way.. over and over again y g SPICE is missing… 15 Here are a few reference spices I hate.. I love.. Rate yourself Happiness meter Hey, Stranger! Focus Focus Focus ! Appreciation only What did I learn? The Big Picture 16 Is this our best?
  • 11. I Hate.. I Love.. Text Suitable for teams that have a lot of emotions which do not come out in traditional retro sessions 17 Rate Yourself Text Suitable for teams which are complacent and need to define the next level 18
  • 12. What did I learn? Text Suitable for teams which are too involved in the project work. Need to get the spirit of learning imbibed 19 Focus Focus Focus Text Suitable for teams which need to focus deeper on certain topics (For example, testing, collaboration etc.) 20
  • 13. What’s your favorite flavor? 21 Challenge #3 The RIGHT Kitchen Retrospectives do not fly far unless the organization nurtures a culture that supports them 22
  • 14. All this works because we have teams with motivated individuals, wanting to take on a journey from being Good to GREAT… THANK YOU… bhuwan_lodha@mckinsey.com kanchan_khera@mckinsey.com 23