Continuous improvement from the trenches - Elabor8 Lunch and Learn Meetup - 31_01_2017
Download as PPTX, PDF1 like773 views
The document explores continuous improvement strategies within organizations, emphasizing that it is everyone's responsibility. It outlines five specific techniques: retrospectives, lean coffee, team 1:1s, guilds, and lunch and learns, detailing how to implement each effectively. The author highlights the emotional journey of change and encourages a collaborative approach to fostering improvement.
Continuous improvement from the trenches - Elabor8 Lunch and Learn Meetup - 31_01_2017
- 1. Continuous improvement from the trenches Ryan McKergow ryanmckergow rmckergow elabor8 elabor8
- 2. Feel all too familiar?
- 3. Change is emotional Morale Shock Denial Time Frustration Depression Experiment Decision Integration The Kübler-Ross change curve
- 4. What change really looks like Refer to this blog by @pawelbrodzinski: http://bit.ly/why-we-fail-to-change Performance Time Start Agile Transformation
- 5. What inevitably happens... Performance Time Start Agile Transformation Change agent fired Refer to this blog by @pawelbrodzinski: http://bit.ly/why-we-fail-to-change
- 6. Kaizen vs Kaikaku Kaizen: Japanese word for “incremental change” or “continuous improvement” Kaikaku: Japanese word for “radical change”
- 7. Kaizen vs Kaikaku Refer to this blog by @pawelbrodzinski: http://bit.ly/why-we-fail-to-change Performance Time Start Agile Transformation
- 8. Continuous improvement is everyone’s responsibility
- 10. 1 Retrospectives
- 11. Remember this?
- 12. Too busy to improve on this format? What worked well? What didn’t worked well? What’s puzzling me?
- 13. Appreciative Retrospective past iteration the future strengths successes events
- 14. Appreciative Retrospective – In real life
- 15. Celebration Grid – Celebrate Learning!
- 16. Celebration Grid – Celebrate Learning!
- 17. Celebration Grid – Celebrate Learning! Check out the video that we missed watching today: https://www.youtube.com/watch?v=MNkTgMUQGDE
- 18. Celebration Grid – In real life
- 19. Ready to try something new? Retro formats to check out: • https://elabor8.com.au/retrospectives-a-fresh-look • https://elabor8.com.au/retrospectives-strike-back-new- formats/ • https://elabor8.com.au/team-culture-retrospective/ • http://retrospectivewiki.org/index.php?title=Retrospecti ve_Plans • http://www.funretrospectives.com/ • https://jayhyett.wordpress.com/
- 20. 2 Lean Coffee
- 21. How does it work?
- 22. Lean Coffee – In real life
- 23. Lean Coffee – In real life
- 24. How to setup Lean Coffee • Find the following: People who are interested Venue that works for the group Frequency that works for the group • Limit the amount of people (~8 works well for us) • Nominate a facilitator each time • Keep track of actions
- 25. 3 Team 1:1s
- 26. Team 1:1s – In real life
- 27. Team 1:1s – In real life Leon Ryan Princy Vinh Miles Leon 2pm 15/9 2pm 17/9 Ryan 3pm 14/9 10am 9/9 11am 10/9 Princy Vinh 10am 12/9 Miles
- 28. Team 1:1s – In real life
- 29. My feedback “Be careful not to be dismissive of non-Agile approaches, particularly dismissive to people. Gain an understanding of what are the pros & cons of all approaches and where each is appropriate.” (Vinh – Business Analyst)
- 30. My feedback “Learn to stand up for yourself more when you have a strong opinion, especially when working with strong personalities.” (Leon – Developer)
- 31. How to setup Team 1:1s • Find people who are interested • Be proactive in scheduling them • Put thought into your feedback • Push past the awkwardness • Remember to say thank you
- 32. How to setup Team 1:1s Leon Ryan Princy Vinh Miles Leon 2pm 15/9 2pm 17/9 Ryan 3pm 14/9 10am 9/9 11am 10/9 Princy Vinh 10am 12/9 Miles
- 33. How to setup Team 1:1s • Find people who are interested • Be proactive in scheduling them • Put thought into your feedback • Push past the awkwardness • Remember to say thank you
- 34. 4 Guilds (aka Communities of Practice)
- 35. How do they work?
- 36. Guilds – In real life – The Presenters Guild
- 37. Guilds – In real life - #guild-delivery
- 38. How to setup a Guild • Find the people who share a common passion • Work out what works best for the Guild - Chatting on Slack / Yammer / Skype - Regular catch ups (i.e. Lean Coffee) - Practice your skill set together • At least 1 person driving the Guild initially • But… plan for a successor/s
- 39. Want to know more? Check our Emily Webber’s slides from YOW! Brisbane 2016: http://yowconference.com.au/slides/yow2016/We bber-CommunitiesOfPractice.pdf
- 40. 5 Lunch and Learns
- 41. Lunch and Learns – In real life
- 42. Lunch and Learns – In real life
- 43. Lunch and Learns – In real life
- 44. Lunch and Learns – In real life
- 45. How to setup Lunch and Learns Gaining buy in / support: 1. Get support from your team / leadership 2. Look for alignment with leadership’s goals 3. Identify support from within How to build excitement: 4. Always keep promoting the Lunch and Learns 5. Mix the topics to keep everyone interested 6. Value community discussion
- 46. How to setup Lunch and Learns How to maintain momentum: 7. Invite speakers from outside your organisation 8. Plan for successor/s Fresh perspective Just remember… 9. It’s about helping others, it’s not about you
- 47. 5 Continuous Improvement Techniques from the trenches 1. Retrospectives 2. Lean Coffee 3. Team 1:1s 4. Guilds 5. Lunch and Learns
- 48. Continuous improvement is everyone’s responsibility
Editor's Notes
- #8: “One of the most notable features of Kaizen is that big results come from many small changes accumulated over time. However, this has been misunderstood to mean that Kaizen equals small changes. In fact, Kaizen means everyone is involved in making improvements. While the majority of changes may be small, the greatest impact may be Kaizens that are led by senior management as transformational projects, or by cross-functional teams as Kaizen events.” Kaizen.com
- #15: SEEK – Inbetween Invite to Apply / Personalise a Message – Developer taking ownership of adoption of Git
- #19: Monash University – Course Transfers – Introducing customer testing with students
- #20: Check out: https://elabor8.com.au/retrospectives-a-fresh-look https://elabor8.com.au/retrospectives-strike-back-new-formats/ https://elabor8.com.au/team-culture-retrospective/ http://retrospectivewiki.org/index.php?title=Retrospective_Plans http://www.funretrospectives.com/ https://jayhyett.wordpress.com/
- #42: UniSuper – Program retrospective – Reflecting on the last 12 months and bringing the team co-located together for the first time
- #43: UniSuper – Program retrospective – Reflecting on the last 12 months and bringing the team co-located together for the first time
- #44: UniSuper – Program retrospective – Reflecting on the last 12 months and bringing the team co-located together for the first time
- #45: UniSuper – Program retrospective – Reflecting on the last 12 months and bringing the team co-located together for the first time