For learning purpose only. Not for commercial use
Introduction to Lean
Lean Learning Series (LLS-001_V1)
about VALUE enablers
VALUE enablers are a consortium of professionals
dedicated to enabling excellence in organizations’
Performance metrics (Productivity | Quality |
Delivery | Cost | Safety | Morale ) through its unique
approach of T.E.I (Total Employee Involvement).
This is done through,
ü PURPOSE alignment
§ BSC | TOC | Hoshin Planning
ü PROCESS improvement
§ Lean | Six sigma | TQM | TPM | 5s | Agile
ü PEOPLE development
• TEI | Kaizen events | Gemba circles
PURPOSE
PROCESS PEOPLE
PHILOSOPHY
Achieving performance
through the alignment of
PURPOSE, PROCESS & PEOPLE
with right philosophy
VALUE enablers Mission:
“To enable excellence in any organization through the
best practices in the world.”
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Brief History of Lean
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Craft Manufacturing
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Mass Manufacturing
Assembly	line	- Henry	Ford	1920s
• Low	skilled	labor,	simplistic	jobs,	
no	pride	in	work
• Interchangeable	parts
• Lower	quality
• Affordably	priced	for	the	average	
family
• Billions	produced	– identical
• Model	‘T’
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Lean History - Japan
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Lean Manufacturing
• Cells	or	flexible	assembly	lines
• Broader	jobs,	highly	skilled	
workers,	proud	of	product
• Interchangeable	parts,	even	
more	variety
• Excellent	quality	mandatory
• Costs	being	decreased	through	
process	improvement
• Global	markets	and	
competition.
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Definition
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Why call it “LEAN” ?
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Definition of Lean
Lean	has	been	defined	in	many	different	ways	–
“A	systematic	approach to	identifying	and	eliminating	 waste (non-value-added	activities)	
through	continuous	improvement by	flowing	the	product	at	the	pull	of	the	customer in	
pursuit	of	perfection.”
Definition	by	the		MEP	Lean	Network
Give	the	customers	what	they	want,	when	they	want	it,	and	do	not	waste	anything.
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Definition of Value Added
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Toyota Way – the 14 Principles by Jeffrey K. Liker
1. Base	management	decisions	on	long-term	philosophy,	even	at	expense	of	short-term	
financial	goals.
2. Create	continuous	process	flow	to	bring	problems	to	surface.
3. Use	pull	systems	to	avoid	overproduction.
4. Level	out	workload	(heijunka);	work	like	a	tortoise,	not	a	hare.
5. Build	culture	of	stopping	to	fix	problems,	to	get	quality	right	first	time.
6. Standardized	tasks	are	the	foundation	for	continuous	improvement	and	employee	
empowerment.
7. Use	visual	controls	so	no	problems	are	hidden.
8. Use	only	reliable,	thoroughly	tested	technology	that	serves	people	and	processes.
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Toyota Way - 14 Principles (cont.)
9. Grow	leaders	who	thoroughly	understand	work,	live	philosophy,	and	teach	others.
10. Develop	exceptional	people	and	teams	that	follow	company’s	philosophy.
11. Respect	extended	network	of	partners	and	suppliers	by	challenging	them	and	helping	
them	improve.
12. Go	and	see	to	thoroughly	understand	situation	(genchi genbutsu).
13. Make	decisions	slowly	by	consensus,	thoroughly	considering	all	options;	implement	
decisions	rapidly.
14. Become	a	learning	organization	through	relentless	reflection	(hansei)	and	continuous	
improvement	(kaizen).
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Liker Model – 4 P’s
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Liker Model – 4 P’s
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Lean Principles: Womack & Jones Model
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Lean vs Traditional
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Lean vs Traditional
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Benefits of Lean manufacturing
Real Results
0 50 100
Lead Time
Reduction
Productivity
Increase
WIP
Reduction
Quality
Improvement
Space
Utilization
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Why the emphasis on Lean now?
• Global	economy
• Pressure	from	customers	for	price	reduction
• Fast-paced	technological	changes	(e.g.	Internet	auctions)
• Continued	focus	on	quality,	cost,	delivery
• Higher	and	higher	expectations	of	customers
• Quality	standards,	such	as	QS-9000	(or	TS	16949),	the	new	ISO	
9000:2000
• Holding	on	to	“Core	Competencies,”	outsourcing	the	rest
• Market-driven	pricing:	Customers	expect	better	performance	at	
lower	prices	year	after	year
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Pricing Model
New	Way
Price	- Cost	=	Profit
Customers
Demand
Lower
Prices
If	Costs
Stay	the
Same
Profits
Decrease
Costs
Increase
Increase
Price
Maintain
Profits
What
can	we	
do?
Old	Way
Cost	+	Profit	=	Price
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Old	Way
Cost	+	Profit	=	Price
New	Way
Price	- Cost	=	Profit
Customers
Demand
Lower
Prices
Costs
Increase
Increase
Price
Maintain
Profits
Implement
Lean
Increased
Profits
Pricing Model
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Introduction MUDA
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Introduction : MURA & MURI
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Introduction : MURA & MURI
www.valueenablers.com
KAIZEN | LEAN | SIX SIGMA
VALUE enablers
enabling excellence
© all rights reserved
For learning purpose only. Not for commercial use
Building Blocks of Lean
Change Management
5SVisualLayout Standard Work
Batch Size ReductionPOUS
Autonomation
JIT
Quick Changeover
Pull System & KanbanCellular & FlowTPM
V
S
M
Continuous Improvement & Kaizen Blitz
Self InspectionPoka-yoke
Teams
MK has a unique blend of 20 plus years experience in the areas of
ü Operational Excellence (through Lean Six Sigma Training & Implementation)
ü Total Productive Maintenance (TPM)
ü Operations Management
ü Project Management
ü Channel Development
ü Business Development
ü Sales & Marketing
A dynamic Leader & motivator with high energy levels, strong interpersonal &
communication skills, strong technical and analytical skills.
Muralidharan. K (MK)
BE (Mechanical engg), MSc (Mathematics), MS, MBA (finance), MBA (Marketing), EGMP (IIM-B), (PhD)
International Lean Six Sigma Master Black Belt.
Founder | Director, VALUE enablers
International coach, Author & Trainer
With Strong educational background from IIM-B & BITS (Pilani), MK has diverse industry and global
experience working with Saint Gobain, Jesons Corporation (China), Indiamarkets, Grindwell Norton & TVS.
D O N T
Q U I T
Ve v a l u e e n a b l e r s @ g m a i l . c o m | 9 8 4 5 0 0 8 4 4 6
We don’t have to be
great to start
But, we have to
start to be great
~ Zig Ziglar

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VALUE enablers_Introduction to lean_LLS-001_v1

  • 1. For learning purpose only. Not for commercial use Introduction to Lean Lean Learning Series (LLS-001_V1)
  • 2. about VALUE enablers VALUE enablers are a consortium of professionals dedicated to enabling excellence in organizations’ Performance metrics (Productivity | Quality | Delivery | Cost | Safety | Morale ) through its unique approach of T.E.I (Total Employee Involvement). This is done through, ü PURPOSE alignment § BSC | TOC | Hoshin Planning ü PROCESS improvement § Lean | Six sigma | TQM | TPM | 5s | Agile ü PEOPLE development • TEI | Kaizen events | Gemba circles PURPOSE PROCESS PEOPLE PHILOSOPHY Achieving performance through the alignment of PURPOSE, PROCESS & PEOPLE with right philosophy VALUE enablers Mission: “To enable excellence in any organization through the best practices in the world.”
  • 3. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Brief History of Lean
  • 4. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Craft Manufacturing
  • 5. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Mass Manufacturing Assembly line - Henry Ford 1920s • Low skilled labor, simplistic jobs, no pride in work • Interchangeable parts • Lower quality • Affordably priced for the average family • Billions produced – identical • Model ‘T’
  • 6. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Lean History - Japan
  • 7. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Lean Manufacturing • Cells or flexible assembly lines • Broader jobs, highly skilled workers, proud of product • Interchangeable parts, even more variety • Excellent quality mandatory • Costs being decreased through process improvement • Global markets and competition.
  • 8. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Definition
  • 9. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Why call it “LEAN” ?
  • 10. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Definition of Lean Lean has been defined in many different ways – “A systematic approach to identifying and eliminating waste (non-value-added activities) through continuous improvement by flowing the product at the pull of the customer in pursuit of perfection.” Definition by the MEP Lean Network Give the customers what they want, when they want it, and do not waste anything.
  • 11. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Definition of Value Added
  • 12. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Toyota Way – the 14 Principles by Jeffrey K. Liker 1. Base management decisions on long-term philosophy, even at expense of short-term financial goals. 2. Create continuous process flow to bring problems to surface. 3. Use pull systems to avoid overproduction. 4. Level out workload (heijunka); work like a tortoise, not a hare. 5. Build culture of stopping to fix problems, to get quality right first time. 6. Standardized tasks are the foundation for continuous improvement and employee empowerment. 7. Use visual controls so no problems are hidden. 8. Use only reliable, thoroughly tested technology that serves people and processes.
  • 13. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Toyota Way - 14 Principles (cont.) 9. Grow leaders who thoroughly understand work, live philosophy, and teach others. 10. Develop exceptional people and teams that follow company’s philosophy. 11. Respect extended network of partners and suppliers by challenging them and helping them improve. 12. Go and see to thoroughly understand situation (genchi genbutsu). 13. Make decisions slowly by consensus, thoroughly considering all options; implement decisions rapidly. 14. Become a learning organization through relentless reflection (hansei) and continuous improvement (kaizen).
  • 14. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Liker Model – 4 P’s
  • 15. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Liker Model – 4 P’s
  • 16. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Lean Principles: Womack & Jones Model
  • 17. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Lean vs Traditional
  • 18. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Lean vs Traditional
  • 19. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Benefits of Lean manufacturing Real Results 0 50 100 Lead Time Reduction Productivity Increase WIP Reduction Quality Improvement Space Utilization
  • 20. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Why the emphasis on Lean now? • Global economy • Pressure from customers for price reduction • Fast-paced technological changes (e.g. Internet auctions) • Continued focus on quality, cost, delivery • Higher and higher expectations of customers • Quality standards, such as QS-9000 (or TS 16949), the new ISO 9000:2000 • Holding on to “Core Competencies,” outsourcing the rest • Market-driven pricing: Customers expect better performance at lower prices year after year
  • 21. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Pricing Model New Way Price - Cost = Profit Customers Demand Lower Prices If Costs Stay the Same Profits Decrease Costs Increase Increase Price Maintain Profits What can we do? Old Way Cost + Profit = Price
  • 22. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Old Way Cost + Profit = Price New Way Price - Cost = Profit Customers Demand Lower Prices Costs Increase Increase Price Maintain Profits Implement Lean Increased Profits Pricing Model
  • 23. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Introduction MUDA
  • 24. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Introduction : MURA & MURI
  • 25. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Introduction : MURA & MURI
  • 26. www.valueenablers.com KAIZEN | LEAN | SIX SIGMA VALUE enablers enabling excellence © all rights reserved For learning purpose only. Not for commercial use Building Blocks of Lean Change Management 5SVisualLayout Standard Work Batch Size ReductionPOUS Autonomation JIT Quick Changeover Pull System & KanbanCellular & FlowTPM V S M Continuous Improvement & Kaizen Blitz Self InspectionPoka-yoke Teams
  • 27. MK has a unique blend of 20 plus years experience in the areas of ü Operational Excellence (through Lean Six Sigma Training & Implementation) ü Total Productive Maintenance (TPM) ü Operations Management ü Project Management ü Channel Development ü Business Development ü Sales & Marketing A dynamic Leader & motivator with high energy levels, strong interpersonal & communication skills, strong technical and analytical skills. Muralidharan. K (MK) BE (Mechanical engg), MSc (Mathematics), MS, MBA (finance), MBA (Marketing), EGMP (IIM-B), (PhD) International Lean Six Sigma Master Black Belt. Founder | Director, VALUE enablers International coach, Author & Trainer With Strong educational background from IIM-B & BITS (Pilani), MK has diverse industry and global experience working with Saint Gobain, Jesons Corporation (China), Indiamarkets, Grindwell Norton & TVS.
  • 28. D O N T Q U I T Ve v a l u e e n a b l e r s @ g m a i l . c o m | 9 8 4 5 0 0 8 4 4 6 We don’t have to be great to start But, we have to start to be great ~ Zig Ziglar