Lean is a set of practices that aim to eliminate waste and optimize efficiency. It was originally developed for manufacturing but can also be applied to services. The goals of Lean are to identify and remove non-value adding activities, improve workflow by responding to customer demand, and do more with less. Key aspects of Lean include continuous improvement, reducing inventory levels, minimizing defects and wait times, and balancing workload across processes. Implementation involves analyzing value streams, addressing bottlenecks, and using tools like kanban systems, work cell layouts, and standardized processes to smooth production flow.