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Building for the future 
Why predictive analytics matter now 
William Gaker 
©2014 LinkedIn Corporation. All Rights Reserved.
Goals for today 
Growth and establishment of 
©2014 LinkedIn Corporation. All Rights Reserved. 
the people analytics field 
Best practices for building 
a people analytics function 
Importance of a future vision 
both for our field and our functions 
How can predictive analytics can help us 
establish a vision and roadmap for the future
Source: LinkedIn self-reported data based on job title, start date, and company 
People analytics is growing quickly 
©2014 LinkedIn Corporation. All Rights Reserved. 
0 
Running Total of Companies with People Analytics Functions 
1000 
2000 
4000 
6000 
8000 
10000 
5000 
12000 
6000 
14000 
0 
2000 
3000 
4000 
1956 
1971 
1972 
1973 
1974 
1975 
1976 
1977 
1978 
1979 
1980 
1981 
1982 
1983 
1984 
1985 
1986 
1987 
1988 
1989 
1990 
1991 
1992 
1993 
1994 
1995 
1996 
1997 
1998 
1999 
2000 
2001 
2002 
2003 
2004 
2005 
2006 
2007 
2008 
2009 
2010 
2011 
2012 
2013 
2014 
Running Total of Workers Focusing on People Analytics
5119 
Companies have 
employees focused on 
people analytics 
43% 
of the Fortune 1000 
55% 
of all people analytics 
functions have been 
started within the last 5 
years 
©2014 LinkedIn Corporation. All Rights Reserved.
The field is growing, but 
we are still building it 
©2014 LinkedIn Corporation. All Rights Reserved.
What does the end product look like? 
Reporting 
Self-service Reporting 
Interactive Dashboards 
Centralized Portals 
Ad Hoc Reporting 
Business 
Operations 
Performance 
Management 
Program Evaluation 
Strategy Development 
Planning 
Analytics 
Forecasting 
Predictive Modeling 
A/B Testing 
Machine Learning 
Survey Design 
©2014 LinkedIn Corporation. All Rights Reserved.
What do people analytics functions need to be successful? 
Technology 
Data Warehouse 
System Integration 
HRIS Architecture 
Business Intelligence 
Measurement 
Data Definitions 
Data Integrity 
Data Governance 
Data Collection 
Roadmap 
Adoption 
Trust 
Partnership 
Insight 
Feedback 
Action 
©2014 LinkedIn Corporation. All Rights Reserved.
What are we building? 
We need a vision for the future in order to have an impact 
If we don’t communicate a vision or a purpose, 
our clients will do that for us 
If we don’t know what we’re building to, 
we may get lost along the way 
If we don’t set best practices, 
we will lose opportunities to learn from each other 
©2014 LinkedIn Corporation. All Rights Reserved.
Be mindful of future needs while building capability 
Reducing the time required to build capability will maximize impact 
Value to Decision-Making 
©2014 LinkedIn Corporation. All Rights Reserved. 
Time 
Infrastructure 
Building 
Operational 
Reporting 
Advanced 
Analytics 
Predictive 
Analytics
The decisions made in early stages of analytics maturity 
greatly impact the future state of the function 
Early Days 
System Implementation 
Data Scrubbing 
Manual Reporting 
Capacity Building 
Relationship Building 
Future 
Self-service Reporting 
Advanced Analytics 
Predictive Analytics 
Data-Driven Strategy 
Evidence-Based HR 
©2014 LinkedIn Corporation. All Rights Reserved.
Be mindful that there are multiple channels of maturity 
Analytics Client Adoption Measurement Technology 
Predictive Analytics Data Drives Strategy 
©2014 LinkedIn Corporation. All Rights Reserved. 
Rich Portfolio of 
Predictors and 
Outcomes 
Machine Learning 
Algorithms 
Advanced Analytics 
Asks Basic 
Strategic Questions 
Connecting Survey 
Feedback to Outcomes 
(Predictors) 
Advanced Statistical 
Software 
Advanced Reporting 
Answers Questions 
with Self-service 
Reports 
Basic Survey Feedback 
Benchmarks 
Data Warehouse 
BI Tools 
Operational Reporting 
Requests Basic 
Reports 
Basic Transactions 
(Outcomes Only) 
Spreadsheets 
Siloed HR Systems
Use your vision for the 
future to build a 
measurement portfolio 
Expanding measurement during foundational stages 
ensures we have the right data when we need it 
©2014 LinkedIn Corporation. All Rights Reserved.
Use your vision for the 
future to help clients 
understand People 
Analytics 
If clients understand what we are building towards, 
they will be better at leveraging and appreciating our services 
©2014 LinkedIn Corporation. All Rights Reserved.
Use your vision for the 
future to prioritize your 
capacity 
Your vision for the future will help you prioritize your activities and 
help you avoid getting lost in “ad hoc” purgatory 
©2014 LinkedIn Corporation. All Rights Reserved.
Use your vision for the 
future to align your HR 
strategy 
As your Talent Analytics function becomes more developed, 
HR should become a strategic partner to the business 
©2014 LinkedIn Corporation. All Rights Reserved.
Use your vision for the 
future to build your 
internal brand 
Your vision for the future will help communicate the type of 
services you should be providing, and prevent your clients from 
making assumptions about what those services should be 
©2014 LinkedIn Corporation. All Rights Reserved.
Why are predictive analytics so important? 
Predictive analytics should be the key driver of your roadmap and vision 
Predictive analytics are the most advanced 
service a people analytics team can provide 
Provides the deepest level of insight and 
helps you answer the most strategic questions 
Helps you describe the future state and mission of your 
team to your clients who may be new to people analytics 
Gives you clarity on what type of analytics function you are 
building and how to prioritize your efforts 
©2014 LinkedIn Corporation. All Rights Reserved.
What happens if we delay predictive analytics? 
Delaying predictive analytics reduces your impact 
Delays understanding of root cause of crucial 
employee and organizational outcomes 
Delays your ability to 
measure the business impact of HR 
Limits the insight and storytelling you are 
able to provide to your clients 
Lessens the strategic impact of HR 
©2014 LinkedIn Corporation. All Rights Reserved.
Questions? 
©2014 LinkedIn Corporation. All Rights Reserved.

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Building for the future: Why predictive analytics matter now

  • 1. Building for the future Why predictive analytics matter now William Gaker ©2014 LinkedIn Corporation. All Rights Reserved.
  • 2. Goals for today Growth and establishment of ©2014 LinkedIn Corporation. All Rights Reserved. the people analytics field Best practices for building a people analytics function Importance of a future vision both for our field and our functions How can predictive analytics can help us establish a vision and roadmap for the future
  • 3. Source: LinkedIn self-reported data based on job title, start date, and company People analytics is growing quickly ©2014 LinkedIn Corporation. All Rights Reserved. 0 Running Total of Companies with People Analytics Functions 1000 2000 4000 6000 8000 10000 5000 12000 6000 14000 0 2000 3000 4000 1956 1971 1972 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Running Total of Workers Focusing on People Analytics
  • 4. 5119 Companies have employees focused on people analytics 43% of the Fortune 1000 55% of all people analytics functions have been started within the last 5 years ©2014 LinkedIn Corporation. All Rights Reserved.
  • 5. The field is growing, but we are still building it ©2014 LinkedIn Corporation. All Rights Reserved.
  • 6. What does the end product look like? Reporting Self-service Reporting Interactive Dashboards Centralized Portals Ad Hoc Reporting Business Operations Performance Management Program Evaluation Strategy Development Planning Analytics Forecasting Predictive Modeling A/B Testing Machine Learning Survey Design ©2014 LinkedIn Corporation. All Rights Reserved.
  • 7. What do people analytics functions need to be successful? Technology Data Warehouse System Integration HRIS Architecture Business Intelligence Measurement Data Definitions Data Integrity Data Governance Data Collection Roadmap Adoption Trust Partnership Insight Feedback Action ©2014 LinkedIn Corporation. All Rights Reserved.
  • 8. What are we building? We need a vision for the future in order to have an impact If we don’t communicate a vision or a purpose, our clients will do that for us If we don’t know what we’re building to, we may get lost along the way If we don’t set best practices, we will lose opportunities to learn from each other ©2014 LinkedIn Corporation. All Rights Reserved.
  • 9. Be mindful of future needs while building capability Reducing the time required to build capability will maximize impact Value to Decision-Making ©2014 LinkedIn Corporation. All Rights Reserved. Time Infrastructure Building Operational Reporting Advanced Analytics Predictive Analytics
  • 10. The decisions made in early stages of analytics maturity greatly impact the future state of the function Early Days System Implementation Data Scrubbing Manual Reporting Capacity Building Relationship Building Future Self-service Reporting Advanced Analytics Predictive Analytics Data-Driven Strategy Evidence-Based HR ©2014 LinkedIn Corporation. All Rights Reserved.
  • 11. Be mindful that there are multiple channels of maturity Analytics Client Adoption Measurement Technology Predictive Analytics Data Drives Strategy ©2014 LinkedIn Corporation. All Rights Reserved. Rich Portfolio of Predictors and Outcomes Machine Learning Algorithms Advanced Analytics Asks Basic Strategic Questions Connecting Survey Feedback to Outcomes (Predictors) Advanced Statistical Software Advanced Reporting Answers Questions with Self-service Reports Basic Survey Feedback Benchmarks Data Warehouse BI Tools Operational Reporting Requests Basic Reports Basic Transactions (Outcomes Only) Spreadsheets Siloed HR Systems
  • 12. Use your vision for the future to build a measurement portfolio Expanding measurement during foundational stages ensures we have the right data when we need it ©2014 LinkedIn Corporation. All Rights Reserved.
  • 13. Use your vision for the future to help clients understand People Analytics If clients understand what we are building towards, they will be better at leveraging and appreciating our services ©2014 LinkedIn Corporation. All Rights Reserved.
  • 14. Use your vision for the future to prioritize your capacity Your vision for the future will help you prioritize your activities and help you avoid getting lost in “ad hoc” purgatory ©2014 LinkedIn Corporation. All Rights Reserved.
  • 15. Use your vision for the future to align your HR strategy As your Talent Analytics function becomes more developed, HR should become a strategic partner to the business ©2014 LinkedIn Corporation. All Rights Reserved.
  • 16. Use your vision for the future to build your internal brand Your vision for the future will help communicate the type of services you should be providing, and prevent your clients from making assumptions about what those services should be ©2014 LinkedIn Corporation. All Rights Reserved.
  • 17. Why are predictive analytics so important? Predictive analytics should be the key driver of your roadmap and vision Predictive analytics are the most advanced service a people analytics team can provide Provides the deepest level of insight and helps you answer the most strategic questions Helps you describe the future state and mission of your team to your clients who may be new to people analytics Gives you clarity on what type of analytics function you are building and how to prioritize your efforts ©2014 LinkedIn Corporation. All Rights Reserved.
  • 18. What happens if we delay predictive analytics? Delaying predictive analytics reduces your impact Delays understanding of root cause of crucial employee and organizational outcomes Delays your ability to measure the business impact of HR Limits the insight and storytelling you are able to provide to your clients Lessens the strategic impact of HR ©2014 LinkedIn Corporation. All Rights Reserved.
  • 19. Questions? ©2014 LinkedIn Corporation. All Rights Reserved.

Editor's Notes

  • #8: It is rare for all of these tools to be in place prior to the start of the function Talent analytics teams spend the majority of time in their early days laying the foundation
  • #19: There is seldom a single root cause for HR outcomes, advanced analytics is the only way to examine multiple drivers in one model and measure the predictive ability of that model