Management functions presentation
- 2. Outlines Management process and functions Fundamental management skills Managerial roles
- 4. Hierarchical-Level Differences Among Managers Upper-Level Managers Middle-Level Managers Lower-Level Managers Planning Planning Planning Organizing Organizing Organizing Leading Leading Leading Proportion of Time Controlling Controlling Controlling
- 5. Skills and the Manager Technical Skills Interpersonal Skills Fundamental Management Skills Conceptual Skills Diagnostic Skills Communication Skills Decision-Making Skills Time-Management Skills
- 6. Fundamental Management Skills Technical Interpersonal Skills necessary to accomplish or understand the specific kind of work being done in an organization. The ability to communicate with, understand, and motivate both individuals and groups. Conceptual The manager’s ability to think in the abstract and to see the “big picture.” To perceive how all the parts fit together.
- 7. 3 Primary Managerial Skills Technical skills FOCUS IS ON WHAT IS DONE Analytical ability Specialized knowledge and proficiency Works with things, tools and techniques Interpersonal skills FOCUS IS ON HOW SOMETHING IS DONE Effective as a group/team member Works with and through people Motivates, communicates, and resolves conflicts Conceptual skills FOCUS IS ON WHY SOMETHING IS DONE Sees the “big picture” (how the parts fit together) Understands the corporation as a whole Future-oriented…thinks strategically
- 8. Management Skill Mixes at Different Organizational Levels
- 9. Managerial Roles Interpersonal Roles Informational Roles Organizational roles that involve monitoring, disseminating, and serving as a organizational spokesperson. Decisional Roles 1–9 Organizational roles that involve serving as a figurehead, leader, and liaison for an organization. Organizational roles that involve serving as an entrepreneur, disturbance handler, resource allocator, and negotiator
- 10. Key Managerial Roles Key Management Roles Interpersonal Roles Informational Roles Decisional Roles 1. Figurehead 2. Leader 3. Liaison 1. Monitor 2. Disseminator 3. Spokesperson 1. Entrepreneur (Innovator) 2. Disturbance handler 3. Resource Allocator 4. Negotiator
- 11. Thanks for your attention