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Economic Models for
Reinventing Telco
Telco Innovation with APIs



 Andreas Constantinou           VisionMobile
 @andreascon                 @visionmobile
                                      Apigee
 Bala Kasiviswanathan
                                    @apigee
 @BalaK
@apigee   @VisionMobile




 @BalaK      @andreascon
groups.google.com/group/api-craft
slideshare.net/apigee
youtube.com/apigee
Agenda

 How should Telcos deal with the challenges of today’s ecosystems-
  driven competition?

     The new basis of competition

     The asymmetric business models

 The price of doing nothing

 The modular telco

 How telcos can leverage ecosystems
A New Playing Field for Telcos
The new rules of the game in mobile


                              telecom                  mobile computing


 share of needs,
attention & wallet
                                4 apps                     750,000+ apps
                     (phone, text, contacts, camera)   (encompassing all user needs)


      service
                                 telco                    mobile platforms
   distribution


    basis of             reliability & scale             choice & flexibility
  competition               of networks                      of services

    business
     models           proven & predictable             new & unpredictable


                                                                  Source: VisionMobile
The domino effect in the telecom industry
                                                          apps challenge telco core services

        hundreds of thousands of apps replace telco VAS
                                                          3
     2

      iOS, Android

1
    broke the walls of
     walled gardens




                                                                          Source: VisionMobile
OTTs compete with telcos for control, not for profits




        Content


                                          Ads                                Ads

      Distribution




      Connectivity
                     Access


                                                     software
                                                     licensing
        Screen
                                Devices


                                                                 retailing
          User

                       denotes company’s core business
OTT competition with telco is asymmetric

        Core product                                  Complement

                                  asymmetry

       A product where a                           A product consumed
       business generates                          with the main product
             profits

        OTT products                                   Complement

                                   asymmetry


      Consumer electronics,                           high-speed mobile
        on-line advertising, e-                         Internet access
             commerce…


 Telcos cannot compete with OTTs – they are in a different business
The developer is the key in the app economy




         App Consumer
                        App Developer   API
 App                                           API
                                              Team   Systems
 User
The 5 ingredients of a successful ecosystem
Traditional financial tools fail predictably in the
    conditions of uncertainty
                                 1. select wrong projects due to
                                  fundamental unpredictability




Source: HBR, “Innovation Killers”
How Financial Tools Destroy Your Capacity to Do New Things
by Clayton M. Christensen, Stephen P. Kaufman, and Willy C. Shih
Traditional financial tools fail predictably in the
    conditions of uncertainty
                                 1. select wrong projects due to
                                  fundamental unpredictability




                                                   2. disregard
                                              cost of doing nothing
Source: HBR, “Innovation Killers”
How Financial Tools Destroy Your Capacity to Do New Things
by Clayton M. Christensen, Stephen P. Kaufman, and Willy C. Shih
Traditional financial tools fail predictably in the
    conditions of uncertainty
                                 1. select wrong projects due to
                                  fundamental unpredictability




                                                                         3. marginal cost
                                                                        analysis is biased
                                                                      against investments
                                                                       in new capabilities




                                                   2. disregard
                                              cost of doing nothing
Source: HBR, “Innovation Killers”
How Financial Tools Destroy Your Capacity to Do New Things
by Clayton M. Christensen, Stephen P. Kaufman, and Willy C. Shih
Now the good news -

mobile is a booming market
… but telcos need to re-invent themselves
Economic models for reinventing telco   webcast by vision mobile, apigee
Before                  Structure: the singular telco

                                                                               •Optimised for
                                             large scale
                                             99,999% reliability           2   reliable delivery
                                                                               of few
                                                                               connectivity
                                                                               services at large
                                                                               scale
                                   network
  1                                distribution and retail
                                   telephony
                                   messaging
Designed as a                      billing
connectivity                       user identity
business with high                 authentication
CAPEX and OPEX                     consumer intelligence
                                                               3
                                           take-all-or-nothing: services are
                                           tightly coupled to the network
          Source: VisionMobile
After           Structure: the modular telco



                                         Untapped potential
        Distribution business


                                         Disrupted by alternatives with
                                         asymmetric business models
        Services business


                                         Profit pressure due to
                                         “prisoner's dilemma”
        Connectivity business




                                          Source: VisionMobile
Economic models for reinventing telco   webcast by vision mobile, apigee
Before
           Ecosystems approach: compete



  Legacy telcos compete with platforms head-on
         e.g. LiMo, Vodafone360, RCS-e
After
            Ecosystems approach: leverage
The modern telco leverages ecosystems
 foster innovation
 diversify into new customer base & businesses
 subscriber loyalty
 drive usage
Economic models for reinventing telco   webcast by vision mobile, apigee
Before
            Innovation focus




Legacy telcos innovate in networks:
EDGE, WCDMA, HSPA, HSPA+, LTE, LTE-Advanced
After
             Innovation focus

Modern telcos add value to ecosystems beyond access
e.g
 local presence
 digital / physical distribution
 consumer insights
 user ID
 billing, voice APIs
Economic models for reinventing telco   webcast by vision mobile, apigee
Before
Developers

Legacy telcos see developers as a source of revenue


 high barriers to entry
 stringent processes
 lock-in relationships
 risk transfer to developers
After
Developers

        Modern telco:
         Developers are value-added resellers
         Apps are shops
         APIs are contracts
Economic models for reinventing telco   webcast by vision mobile, apigee
Before      Voice




Legacy telco sees voice as telephony
Based on 19th century assumptions on technology
and user needs
After         Voice

  Modern telco sees voice as API


   feature phones     smartphones     web


    voice = device    voice = app   voice = API
“I think, as a general rule, most of us are in
markets that are booming. They are not in
decline.

Even the newspaper business is in a growth
industry. It’s not in decline. It’s just their way
of thinking about the industry that is in
decline.”

Clayton Christensen
Professor, Harvard Business School
Questions?
THANK YOU

  Download VisionMobile Telco Innovation Toolbox at:

  visionmobile.com/apigeeweb

 Subscribe to API webcasts at:
youtube.com/apigee                                      Apigee
                                                       @apigee

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Economic models for reinventing telco webcast by vision mobile, apigee

  • 1. Economic Models for Reinventing Telco Telco Innovation with APIs Andreas Constantinou VisionMobile @andreascon @visionmobile Apigee Bala Kasiviswanathan @apigee @BalaK
  • 2. @apigee @VisionMobile @BalaK @andreascon
  • 6. Agenda  How should Telcos deal with the challenges of today’s ecosystems- driven competition?  The new basis of competition  The asymmetric business models  The price of doing nothing  The modular telco  How telcos can leverage ecosystems
  • 7. A New Playing Field for Telcos
  • 8. The new rules of the game in mobile telecom mobile computing share of needs, attention & wallet 4 apps 750,000+ apps (phone, text, contacts, camera) (encompassing all user needs) service telco mobile platforms distribution basis of reliability & scale choice & flexibility competition of networks of services business models proven & predictable new & unpredictable Source: VisionMobile
  • 9. The domino effect in the telecom industry apps challenge telco core services hundreds of thousands of apps replace telco VAS 3 2 iOS, Android 1 broke the walls of walled gardens Source: VisionMobile
  • 10. OTTs compete with telcos for control, not for profits Content Ads Ads Distribution Connectivity Access software licensing Screen Devices retailing User denotes company’s core business
  • 11. OTT competition with telco is asymmetric Core product Complement asymmetry A product where a A product consumed business generates with the main product profits OTT products Complement asymmetry Consumer electronics, high-speed mobile on-line advertising, e- Internet access commerce… Telcos cannot compete with OTTs – they are in a different business
  • 12. The developer is the key in the app economy App Consumer App Developer API App API Team Systems User
  • 13. The 5 ingredients of a successful ecosystem
  • 14. Traditional financial tools fail predictably in the conditions of uncertainty 1. select wrong projects due to fundamental unpredictability Source: HBR, “Innovation Killers” How Financial Tools Destroy Your Capacity to Do New Things by Clayton M. Christensen, Stephen P. Kaufman, and Willy C. Shih
  • 15. Traditional financial tools fail predictably in the conditions of uncertainty 1. select wrong projects due to fundamental unpredictability 2. disregard cost of doing nothing Source: HBR, “Innovation Killers” How Financial Tools Destroy Your Capacity to Do New Things by Clayton M. Christensen, Stephen P. Kaufman, and Willy C. Shih
  • 16. Traditional financial tools fail predictably in the conditions of uncertainty 1. select wrong projects due to fundamental unpredictability 3. marginal cost analysis is biased against investments in new capabilities 2. disregard cost of doing nothing Source: HBR, “Innovation Killers” How Financial Tools Destroy Your Capacity to Do New Things by Clayton M. Christensen, Stephen P. Kaufman, and Willy C. Shih
  • 17. Now the good news - mobile is a booming market
  • 18. … but telcos need to re-invent themselves
  • 20. Before Structure: the singular telco •Optimised for large scale 99,999% reliability 2 reliable delivery of few connectivity services at large scale network 1 distribution and retail telephony messaging Designed as a billing connectivity user identity business with high authentication CAPEX and OPEX consumer intelligence 3 take-all-or-nothing: services are tightly coupled to the network Source: VisionMobile
  • 21. After Structure: the modular telco Untapped potential Distribution business Disrupted by alternatives with asymmetric business models Services business Profit pressure due to “prisoner's dilemma” Connectivity business Source: VisionMobile
  • 23. Before Ecosystems approach: compete Legacy telcos compete with platforms head-on e.g. LiMo, Vodafone360, RCS-e
  • 24. After Ecosystems approach: leverage The modern telco leverages ecosystems  foster innovation  diversify into new customer base & businesses  subscriber loyalty  drive usage
  • 26. Before Innovation focus Legacy telcos innovate in networks: EDGE, WCDMA, HSPA, HSPA+, LTE, LTE-Advanced
  • 27. After Innovation focus Modern telcos add value to ecosystems beyond access e.g  local presence  digital / physical distribution  consumer insights  user ID  billing, voice APIs
  • 29. Before Developers Legacy telcos see developers as a source of revenue  high barriers to entry  stringent processes  lock-in relationships  risk transfer to developers
  • 30. After Developers Modern telco:  Developers are value-added resellers  Apps are shops  APIs are contracts
  • 32. Before Voice Legacy telco sees voice as telephony Based on 19th century assumptions on technology and user needs
  • 33. After Voice Modern telco sees voice as API feature phones smartphones web voice = device voice = app voice = API
  • 34. “I think, as a general rule, most of us are in markets that are booming. They are not in decline. Even the newspaper business is in a growth industry. It’s not in decline. It’s just their way of thinking about the industry that is in decline.” Clayton Christensen Professor, Harvard Business School
  • 36. THANK YOU Download VisionMobile Telco Innovation Toolbox at: visionmobile.com/apigeeweb Subscribe to API webcasts at: youtube.com/apigee Apigee @apigee

Editor's Notes

  • #6: This video and other videos of the webcast series will be available on youtubeAt youtube.com/apigee