The Tools of IMC
CHAPTER 14

Media Planning & Buying in the 21st Century
Agenda

 Introduction
 Tools of IMC
 IMC Tools vs. Tasks

 Integration

Media Planning & Buying in the 21st Century
Introduction


There are many forms of marketing communications, drawing
from traditional advertising and media to digital media,
nontraditional media, and marketing services media



All forms of marketing communications can be used effectively
and ineffectively



In this section we will begin to consider how marketing
communications types relate to the tasks to be addressed



Integrated marketing communications utilizes the “right mix”
of communications tools



…Integrated into a synergistic strategy and plan

Media Planning & Buying in the 21st Century
Advertising

Media Planning & Buying in the 21st Century
Advertising Has Built Great Brands

Media Planning & Buying in the 21st Century
Sales Promotion

Media Planning & Buying in the 21st Century
Direct Marketing

Media Planning & Buying in the 21st Century
Telemarketing

Media Planning & Buying in the 21st Century
Publicity

Media Planning & Buying in the 21st Century
Product Placement

Media Planning & Buying in the 21st Century
Event Marketing

Media Planning & Buying in the 21st Century
Word of Mouth/Buzz Marketing

Media Planning & Buying in the 21st Century
Comparison of IMC Options vs. Tasks

Aware

Trial

Advertising
Trade Promo
Cons. Promo
PR
Direct Mkg
Event Mkg.
Search
Internet Ads
Sampling
Prod. Place’t
WOMM/Buzz
Media Planning & Buying in the 21st Century

Buy
Now

RePurch.

Leads

Dist’n

Image

Shop
Selecting IMC Forms

Marketing Strategy

IMC Evaluation

Prioritize
Communication
by Task

Refine Tasks







Awareness
Opinion
Shop
Leads
Sales

• CRM

Media Planning & Buying in the 21st Century








TV Advertising
Publicity
Magazine Ads
Social Media
Paid Search
Product Placement

Select
Vehicles

 Facebook
 Twitter
 MySpace
Task Matching Model
Awareness

High
Television

Low

Events

Direct
Mail

Promotion

High

Sampling

Newspapers
Magazines

Email

Cost
Outdoor

Low

Social
Media

Paid
Search

Publicity
Online
Video
Mobile

Banners
Radio

Media Planning & Buying in the 21st Century

Product
Placement
Paid, Owned and Earned Media

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Editor's Notes

  • #5: Advantages of advertising– control over content, timing, context, etc.
  • #7: Often used to spike sales for the brand or for a specific product important to brand performance
  • #8: Normally used to get direct response. Can use any form of media– from TV with 800 numbers and URLs to direct mail to the internet
  • #9: A medium of direct marketing, often used to generate leads or direct sales. Direct mail and telemarketing working together can increase response.
  • #10: Publicity, a sub set of public relations is used to communicate news about the brand to a target audience. The challenge is often to create news.
  • #12: Example: boat races and blue angels attract audience for test drive and consumer interaction events
  • #13: Buzz marketing can be valuable but going viral with a buzz campaign.
  • #14: While these ratings are tentative (without a marketing idea or creative), here is an example of how different IMC ideas relate to communications tasks. Note that in this analysis, advertising can address most any task, while other choices are narrower in their effect.
  • #15: This slide provides an example of selecting IMC forms. Begins with defining the task as shown in the inset to the left. In this case CRM was identified as the key tast. The planner concluded that social media should be the primary strategy. Tactically, the planner must evaluate the social network alternatives, in this case Facebook, Twitter, and My Space.
  • #16: Here is a model to help select IMC forms which meet communications criteria. In this chart, awareness and cost were chosen as the criteria, although any pair can be selected. Then communications options were plotted against the criteria. In this example if the planner was looking for media that can provide high awareness at low cost, the media in the lower left quandrant would be the winners (hypothetically speaking).