The Revolution
CHAPTER 3

Media Planning & Buying in the 21st Century
Agenda
INTEGRATED MARKETING COMMUNICATIONS
ACCOUNTABILITY
CONSUMER CONTROL
EXPLOSION OF MEDIA OPTIONS
CHANGING FACE OF AMERICA
GLOBALIZATION
RISE & FALL OF KEY MEDIA
THE NEW MEDIA PLANNING

Media Planning & Buying in the 21st Century
Leo Burnett on IMC in 1950

“When you are planning an advertising
campaign, the people involved in planning must
be able to mentally integrate, in the thought and
structure of the advertising itself, the things that
should take place in the store, at the service
station, in the showroom, at the ticket window,
or when the salesman calls.”
--Leo Burnett in a 1950 speech to the ANA

Media Planning & Buying in the 21st Century
1. The IMC Revolution

Media Planning & Buying in the 21st Century
What is IMC?

 “…a planning process designed to assure that

all brand contacts received by a consumer or
prospect for a product, service, or
organization are relevant to that person and
consistent over time.”

Media Planning & Buying in the 21st Century
The Client View

 The #1 concern of the Association of National

Advertisers (ANA) has been the inability of its
internal & external partners (e.g., agencies) to
deliver effective integrated marketing solutions to
client marketing and communications problems.

Media Planning & Buying in the 21st Century
Tools of IMC
 Goal is to use whatever marketing communications tools

will best and most cost effectively address marketing
problems or opportunities

 IMC tools include:
 Advertising
 Direct Marketing
 Consumer & Trade Promotion
 Online advertising & Promotion
 Publicity
 Event Marketing
 Product Placement
 Custom Publishing
 And more
Media Planning & Buying in the 21st Century
Tools of IMC
 Goal is to use whatever marketing communications tools

will best and most cost effectively address marketing
problems or opportunities

 IMC tools include:
 Advertising
 Direct Marketing
 Consumer & Trade Promotion
 Online advertising & Promotion
 Publicity
 Event Marketing
 Product Placement
 Custom Publishing
 And more
Media Planning & Buying in the 21st Century
Barriers to IMC
 Clients




Internal fiefdoms and budget power
Bid out agency’s ideas to suppliers
Lack of IMC education

 Agencies




Client politics
Lack of expertise in many marketing communications areas
Financial realities of making/losing money on IMC

Media Planning & Buying in the 21st Century
IMC: Do or Die
 Clients




Must stop shooting themselves in their IMC feet by rewarding
internal marketing groups for pursuing programs which are
not on strategy
Stop disincentivising their agency

 Agencies




Some agencies have had difficulty delivering IMC programs
Agencies must learn how to profitably deliver IMC solutions
Failure to do so will put business at risk

Media Planning & Buying in the 21st Century
2. Accountability & ROI

Media Planning & Buying in the 21st Century
Accountability & ROI
 Historically, There has been little accountability for

results and ROI based on most forms of marketing
communication, except for those which are
quantifiable by nature (e.g., direct mail)
Many variables affect sales results
 Brand managers prefer predictable results of trade
promotion




Is a sales increase due to increased awareness or to in-store
promotional activities?

 ANA is renewing its call for better metrics to

measure ROI

Media Planning & Buying in the 21st Century
3. Consumer Control
Relevance

Time
Constrained

Enabled

Power

Media Planning & Buying in the 21st Century
4. Revolution in Media Options
 Proliferation
 Fragmentation
 Declining Effectiveness of Television
 Newspapers in Freefall

 Convergence
 Addressable Media
 Interactive Media

Media Planning & Buying in the 21st Century
Proliferation of Media

Media Planning & Buying in the 21st Century
Fragmentation
Audience Fragmentation

Media Planning & Buying in the 21st Century
Convergence
 Convergence is the merger of two or more media to

create a new medium






Internet + Television = Internet TV
Internet + Newspapers = Online Newspaper
Internet + Magazines = Online Magazines
Movies + Games = New Games
Messaging on cell phones

Media Planning & Buying in the 21st Century
Addressable Media
 A Super Targeting Methodology
 In early-mid stages of development
 Utilizes set top boxes in cable TV homes
 Substantial information collected on subscribers
 Could be used to precisely target audiences for commercials
Pick up truck commercial goes to truck owners
 Corvette commercial goes to sports car enthusiasts





Google a prime developer with Echo Star Cable
Cable industry’s Project Canoe

Media Planning & Buying in the 21st Century
Interactive Media
 Traditional Interactive Media Techniques





800 numbers
Reader service cards
URLs in ads

 Digital Interactive Media





Websites
Internet/search
Social Media
Mobile

 Interactive Television (iTV)




Has been available for years on a limited # of cable systems
May be getting closer to a real debut
75% surveyed execs think iTV would be an effective source of lead
generation and could become a large industry

Media Planning & Buying in the 21st Century
5. Changing Face of America

New Target Markets?

Media Planning & Buying in the 21st Century
U.S. Demographic Trends
1990
(Millions)
30

2010
(Millions)
40

% Change
33.3

7

23

228.6

Boomers
(Based on
55+)

52

78

50.0

Hispanic
Origin

22

48

118.1

African
Americans
Asians

Media Planning & Buying in the 21st Century
6. Globalization

Media Planning & Buying in the 21st Century
The New Media Planning:
Integrated Marketing Communications

Traditional
Media
Experiential
Marketing

Public
Relations

Media
Planning
& Buying
New/Digital
Media

Sales
Promotion

Direct
Marketing
The New Media Planning
% of Spending

Now
44%

Future
15%

Radio

10

3

Print

33

25

Outdoor

4

3

Search

9

22

Interactive

--

30

Mobile

<1

2

Television

Source: Kellogg on Advertising and Media & Thumbnail Media Planner
Media Planning & Buying in the 21st Century

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  • 1. The Revolution CHAPTER 3 Media Planning & Buying in the 21st Century
  • 2. Agenda INTEGRATED MARKETING COMMUNICATIONS ACCOUNTABILITY CONSUMER CONTROL EXPLOSION OF MEDIA OPTIONS CHANGING FACE OF AMERICA GLOBALIZATION RISE & FALL OF KEY MEDIA THE NEW MEDIA PLANNING Media Planning & Buying in the 21st Century
  • 3. Leo Burnett on IMC in 1950 “When you are planning an advertising campaign, the people involved in planning must be able to mentally integrate, in the thought and structure of the advertising itself, the things that should take place in the store, at the service station, in the showroom, at the ticket window, or when the salesman calls.” --Leo Burnett in a 1950 speech to the ANA Media Planning & Buying in the 21st Century
  • 4. 1. The IMC Revolution Media Planning & Buying in the 21st Century
  • 5. What is IMC?  “…a planning process designed to assure that all brand contacts received by a consumer or prospect for a product, service, or organization are relevant to that person and consistent over time.” Media Planning & Buying in the 21st Century
  • 6. The Client View  The #1 concern of the Association of National Advertisers (ANA) has been the inability of its internal & external partners (e.g., agencies) to deliver effective integrated marketing solutions to client marketing and communications problems. Media Planning & Buying in the 21st Century
  • 7. Tools of IMC  Goal is to use whatever marketing communications tools will best and most cost effectively address marketing problems or opportunities  IMC tools include:  Advertising  Direct Marketing  Consumer & Trade Promotion  Online advertising & Promotion  Publicity  Event Marketing  Product Placement  Custom Publishing  And more Media Planning & Buying in the 21st Century
  • 8. Tools of IMC  Goal is to use whatever marketing communications tools will best and most cost effectively address marketing problems or opportunities  IMC tools include:  Advertising  Direct Marketing  Consumer & Trade Promotion  Online advertising & Promotion  Publicity  Event Marketing  Product Placement  Custom Publishing  And more Media Planning & Buying in the 21st Century
  • 9. Barriers to IMC  Clients    Internal fiefdoms and budget power Bid out agency’s ideas to suppliers Lack of IMC education  Agencies    Client politics Lack of expertise in many marketing communications areas Financial realities of making/losing money on IMC Media Planning & Buying in the 21st Century
  • 10. IMC: Do or Die  Clients   Must stop shooting themselves in their IMC feet by rewarding internal marketing groups for pursuing programs which are not on strategy Stop disincentivising their agency  Agencies    Some agencies have had difficulty delivering IMC programs Agencies must learn how to profitably deliver IMC solutions Failure to do so will put business at risk Media Planning & Buying in the 21st Century
  • 11. 2. Accountability & ROI Media Planning & Buying in the 21st Century
  • 12. Accountability & ROI  Historically, There has been little accountability for results and ROI based on most forms of marketing communication, except for those which are quantifiable by nature (e.g., direct mail) Many variables affect sales results  Brand managers prefer predictable results of trade promotion   Is a sales increase due to increased awareness or to in-store promotional activities?  ANA is renewing its call for better metrics to measure ROI Media Planning & Buying in the 21st Century
  • 14. 4. Revolution in Media Options  Proliferation  Fragmentation  Declining Effectiveness of Television  Newspapers in Freefall  Convergence  Addressable Media  Interactive Media Media Planning & Buying in the 21st Century
  • 15. Proliferation of Media Media Planning & Buying in the 21st Century
  • 17. Convergence  Convergence is the merger of two or more media to create a new medium      Internet + Television = Internet TV Internet + Newspapers = Online Newspaper Internet + Magazines = Online Magazines Movies + Games = New Games Messaging on cell phones Media Planning & Buying in the 21st Century
  • 18. Addressable Media  A Super Targeting Methodology  In early-mid stages of development  Utilizes set top boxes in cable TV homes  Substantial information collected on subscribers  Could be used to precisely target audiences for commercials Pick up truck commercial goes to truck owners  Corvette commercial goes to sports car enthusiasts    Google a prime developer with Echo Star Cable Cable industry’s Project Canoe Media Planning & Buying in the 21st Century
  • 19. Interactive Media  Traditional Interactive Media Techniques    800 numbers Reader service cards URLs in ads  Digital Interactive Media     Websites Internet/search Social Media Mobile  Interactive Television (iTV)    Has been available for years on a limited # of cable systems May be getting closer to a real debut 75% surveyed execs think iTV would be an effective source of lead generation and could become a large industry Media Planning & Buying in the 21st Century
  • 20. 5. Changing Face of America New Target Markets? Media Planning & Buying in the 21st Century
  • 21. U.S. Demographic Trends 1990 (Millions) 30 2010 (Millions) 40 % Change 33.3 7 23 228.6 Boomers (Based on 55+) 52 78 50.0 Hispanic Origin 22 48 118.1 African Americans Asians Media Planning & Buying in the 21st Century
  • 22. 6. Globalization Media Planning & Buying in the 21st Century
  • 23. The New Media Planning: Integrated Marketing Communications Traditional Media Experiential Marketing Public Relations Media Planning & Buying New/Digital Media Sales Promotion Direct Marketing
  • 24. The New Media Planning % of Spending Now 44% Future 15% Radio 10 3 Print 33 25 Outdoor 4 3 Search 9 22 Interactive -- 30 Mobile <1 2 Television Source: Kellogg on Advertising and Media & Thumbnail Media Planner Media Planning & Buying in the 21st Century

Editor's Notes

  • #2: Purpose: overview of the revolution taking place which has dramatic effect on media.
  • #3: Revolution going on is multi faceted– ranging from client demnds for IMC to consumers taking more control, how target audiences will change due to the changing face of America…
  • #4: Long before anyone ever coined the Integrated Marketing Communications term, some visionaries already embraced it. Here’s 1950 quote from Leo…
  • #5: Rather than providing a one dimensional solution to a marketing problem, IMC requires us to take a 360-degree look at the problem and provide a 360 degree solution.
  • #6: What is IMC?
  • #7: IMC is the #1 concern of the ANA. It should be the #1 concern of agencies too.
  • #8: The marketing communication tool box is overflowing, and the tools that should be woven together are those which address the client’s marketing and communications tasks
  • #10: Barriers to IMC. Not unlike national politics. But why can’t we all just work together for the business’ good?
  • #12: Second is greater accountability with better metrics to measure effectiveness
  • #14: Third characteristic of the revolution is that consumers are taking more and more control over their media and ad consumption– made easier with the internet, DVRs, etc.
  • #15: Fourth, the revolution going on involves some big issues like these
  • #16: Media choices, especially digital, have soared as a result of technology and learning how to serve the needs of specialized audiences
  • #17: The proliferation of media has fragmented the available audience. Over 100 cable TV channels have stolen audience from the broadcast networks. to the point of having the largest share of audience. Digital media, especially internet search. Ambient media. Marketing Services media’s share is the largest of all.
  • #18: Convergence is also creating new media– from internet TV to online editions of print media
  • #19: Every media planner’s dream has always been to have the ability to target an audience with great precision. Addressability is here and will become more prevalent.
  • #20: Finally, interactive media
  • #21: The fifth part of the revolution is the Changing Face of America. Population demographics arechanging rapidlyas shown on this slide. Changes in the population and marketplace will spawn new target markets, new media, and different spending priorities.
  • #22: Hispanics to overtake African American population, Asians growing most rapidly but represents many different countries, cultures and languages.
  • #23: Finally, Global Expansion no longer just large corporations. Utilizing the internet can turn a small specialty shop into a global player.
  • #25: Some experts see these future shifts in spending. No one knows the future, but these shifts would play havoc with the current media establishment. Keep in mind that the growth in interactive media will put dollars back into television (iTV), but radio as we know it would be in serious trouble.