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FUTURE CHALLENGES IN SCIENCES
         AND TECHNOLOGIES

         Co-Design: Shaping the future of ICT
         technologies and services

         Isabelle Demeure - Computer Sciences and Networks
         Annie Gentès - Economics and Social Sciences




page 1     Telecom ParisTech   Future challenges in sciences and technologies
Preamble: lecture objective
   We:
    • An expert in media design (Annie Gentès)
    • An expert in distributed computer systems (Isabelle Demeure)
   Have been collaborating on projects involving the design of new
    software infractructures and innovative services
   Consequently, we have developed a co-design interdisciplinary
    approach.
   This lecture:
    • Defines design in the ICT field
    • Presents Transhumance, a French government funded project in which
      we developed a new software infrastructure and innovative services
    • Uses Transhumance as a case study to expose the co-design
      approach
    • Concludes on the effectiveness of this approach

     page 2      Telecom ParisTech   Future challenges in sciences and technologies
Design in the ICT field




page 3   Telecom ParisTech   Future challenges in sciences and technologies
Design definition (s)




page 4      Telecom ParisTech   Future challenges in sciences and technologies
Design(s)
   Common Points                              Specificities
   Techniques and materials                   Medias
   Industrial production process              Contents and messages
   Costs and market issues                    Symbolic signs (linguistic and
   Legal aspects                               iconic)
   Forms (aesthetics)                         Interactions
   Ergonomics
   Social Status




                     media culture and communication strategy
     page 5      Telecom ParisTech   Future challenges in sciences and technologies
Inventing Communicating Digital Objects

               Simondon - internal consistency


               Simon - external consistency - environmental
               « feed back »

Medias/ tools that shape
- actions and interactions
- access to information and legitimacy                        signes
processes
- Forms of communication and                                enunciation
representations (aesthetics)
Intellectual technologies that modify                Communication strategies

languages and knowledge
    page 6      Telecom ParisTech   Future challenges in sciences and technologies
Communicating object : challenging theoretical
              models on technical objects
   The technical object : purposes, functions, environment

    • To pursue internal consistency of the technical object (Simondon, Du
      mode d’existence des objets techniques)
    • To develop the functions and systemic coherence with the environment
      (Simon, The Sciences of the Artificial)

   Between technical and social dimensions : a specific milieu

    • Media anticipate literacy and create new forms
    • Users always interpret and rewrite what is offered to their literacy (Yves
      Jeanneret)
    • Art is in the eye of the beholder (Duchamp)


     page 7      Telecom ParisTech   Future challenges in sciences and technologies
Outline of Transhumance Project
        The goal of the Transhumance project was to design a
    software platform (middleware) to support innovative services in the
    context of Mobile Ad-hoc Networks (aka MANet)

   1- MANet ?
   2- Transhumance platform
   3- Demonstrator: a teasure hunting game « Team exploration »
   4- Co-design methodology
   5- Analysis and conclusions




     page 8      Telecom ParisTech   Future challenges in sciences and technologies
MANet ?




                      user1     user2                          user3




                              user5              user4


page 9   Telecom ParisTech      Future challenges in sciences and technologies
MANet: Mobile Adhoc Network
   A MANet is a self configuring
    network of mobile nodes connected
    by wireless links
    • A node is at the same time a
      terminal ... And a router

   Consequences :
    • You may spontaneously form a
      network of terminals without                     user1           user2                user3
      preexisting infrastructure
    • But
    • Communications may be                                         user5           user4

      interrupted
    • Terminals may become isolated
    • You cannot rely on centralized
      servers to deliver services

     page 10      Telecom ParisTech    Future challenges in sciences and technologies
MANet gaming potential
   Spontaneous network: mobile groups and lose registration
   Hop structure: new relation to space
   Localized contents and action
   No geo-localization but a network topology




                                              A
                                              GF
                                              D
                                              B




    page 11      Telecom ParisTech   Future challenges in sciences and technologies
Three main promises of MANet technology
   A new form of sociability based on physical proximity and loose
    procedure of admission
   A new organization of contents related to mobile times and spaces
   A gamut of MANet games suggestions
    • MANET games depend on the variety of urban mobility and sociability




    page 12      Telecom ParisTech   Future challenges in sciences and technologies
Transhumance platform




page 13   Telecom ParisTech   Future challenges in sciences and technologies
Transhumance project challenges and objectives
   Design and prototype a middleware                          Tresor hunting game
    platform                                                    (team exploration)
    • Over Mobile Ad-hoc Networks (MANet)
    • To support spontaneous collaborative                     Applications (Chat,games, …)
       applications
                                                                             API
    • Involving up to 20 PDAs, with wifi cards
       in ad-hoc mode.                                                    Middleware
   Main challenge: topology evolves and
    nodes may become out of reach.
                                                                     OS, Routing (OLSR)
   Consequences
    • Client/server model not adapted
    • Cannot rely on node reachability
   Middleware key aspects:
    • Fully distributed solution
    • Event communication and data sharing
       robust to disconnections
    • Presence service, group management
       (collaboration)
                                                                     « MANet »
    • Lightweight security mechanism


     page 14       Telecom ParisTech       Future challenges in sciences and technologies
Main Transhumance services
   Communication system supporting messages with life duration
    (persistency).

   User group with common interest ... In support of collaboration.
    • Security provided at group level (not individuals)
    • Services made available within a group

   Lightweight security mechanism based on trust shared by group members

   Data sharing space where group members may place their data to share
    them

   Multi-user chat, voting service, presence service, service discovery

   Energy management system that allows to degrade the functions of
    Transhumance in order to lengthen battery life.


     page 15      Telecom ParisTech   Future challenges in sciences and technologies
State of the art
   No commercial solution available
   About 10 research projects, such as: ex : PROEM, JMobiPeer,
    SELMA, XMIDDLE, STEAM, Infoware …
   None proposes an integrated solution including all Transhumance
    functionalities
                Functionalities reused                       Strong points

         Group management                       Energy management

         Event system (“publish-                Lightweight MANet fit security
         subscribe”)                            mechanism

         Resource discivery (presence,          No servers
         services, data)
                                                Robust to disconnections (event
         Data sharing                           service, data sharing)

    page 16       Telecom ParisTech      Future challenges in sciences and technologies
Functional architecture
                                            Applications

                R
                           Services              Data sharing            Application
                E
                         Chat, Vote ...                                  managemen
          S     S
                                                                              t
          U     O                                  Service                  File
          P     U        services             Announce/discovery          transfer        S
          E     R                                                                         E
          R     C                                                                         C
          V     E              Gestion                   Event service                    U
          I                      des                                                      R
                M              groupes                     Transport                      I
          S
          I     A                                                                         T
                                                     Augmented routing
          O     N                                                                         Y
                         communications                  Routing
          N     A
                G
                T                              Identity, presence, hw,
                           Presence               management ...         Identification
                         Terminalmanagement                   User managemt



              Hardware and      Data, global            Local          User        Security
                software         policies              policies     preferences     profile
page 17          profiles
              Telecom ParisTech            Future challenges in sciences and technologies
Demonstrator: a treasure hunting game
   « Team exploration »




page 18   Telecom ParisTech   Future challenges in sciences and technologies
Demonstrator: a compromise ...
   Both a demonstrating object
    • .... and a way to communicate on innovative technical aspects of the
      project
   A game:
    • ...interest, attractivity, gameplay
   A way to mature technical aspects
    • ... as well as a way to integrate a new technology in users practice ...
   An object that should trigger reactions from users
    • ... as well as from researchers

   … in any case
    • ... Not a finished product !!!!



     page 19      Telecom ParisTech     Future challenges in sciences and technologies
page 20   Telecom ParisTech   Future challenges in sciences and technologies
4- Codesign methodology




page 21   Telecom ParisTech   Future challenges in sciences and technologies
Co design Approach
   Design the demonstrator and the platform in parallel
   2 kinds of actors: ICT specialists and media specialists
    • Mix competences to a point (social and semiotical analyses, platform technical
       specifications).

   Cross their vues to:
    • Encourage analysis and explicitation of choices
    • Come up with ideas of new functionalities. From two sources: technical
      research, design research (families of objects, similarity in situations and
      interfaces, history of media, services and interfaces…)
    • Include new and traditional literacy of users
    • Develop a demonstrator that is seamfully designed so as to explicit the cultural
      and technical choices
    • Develop a creative evaluation based on a wide range of expertise and hands
      on tests

   This in spite of the difficulties generated by interdisciplinarity:
      - Background, vocabulary, practices ... Often very different from one area to another
     page 22       Telecom ParisTech      Future challenges in sciences and technologies
Co-design methodology in waterfall research
                projects
                    user
                    scenarii            Demonstrator
                                        Specifications
                                        & interface design

Requirements                                      Demonstrator
documents                                         design

            Platform                                             Demonstrator
            Specifications                                       prototype
            & interface         Platform
                                                                                  Demonstrator
            design              Design
                                                                                  Tests
                                                                                             Creative
                                           Platform
                                                                                             evaluation
xxx       Phase in which media and         prototype
          ICT specialists cooperate
                                                             Platform
xxx        Phase by ICT specialists                          Tests

      page 23       Telecom ParisTech       Future challenges in sciences and technologies
Seamful design of the demonstrator
   The demonstrator has

   To show the fact that even though there is no network infrastructure
    people are connected or have been connected: tree of connections
   To manage the tension between the dispersal of players and their
    bunching together while creating the game board: the map
   To provide tools that contribute to the proof of concept but also
    make sense in the game scenario: chat, vote system
   To provide an application that leads people to move, communicate,
    and share data: the treasure hunt scenario




    page 24      Telecom ParisTech   Future challenges in sciences and technologies
How to assess an emerging technology?
   A specific object: the demonstrator. Neither a produce nor a
    prototype
   A specific “open” design: to help us imagine, define, materialize the
    technology
   A specific question: what is the potential of this technology
   A specific assessment: creative assessment based on users
    involvement and imagination




    page 25      Telecom ParisTech   Future challenges in sciences and technologies
Five step creative assessment
   Discovery and explanation of the device and technology
   First interview on users’ habits: drawing the user’s portrait
   Manipulation and use of the interface: explicit on going comments-
    the thinking aloud method
   Evaluation of the experience
   Exploration of potential use




    page 26      Telecom ParisTech   Future challenges in sciences and technologies
conclusion




page 27   Telecom ParisTech      Future challenges in sciences and technologies
page 28   Telecom ParisTech   Future challenges in sciences and technologies

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Codesign Athens Course Gentes

  • 1. FUTURE CHALLENGES IN SCIENCES AND TECHNOLOGIES Co-Design: Shaping the future of ICT technologies and services Isabelle Demeure - Computer Sciences and Networks Annie Gentès - Economics and Social Sciences page 1 Telecom ParisTech Future challenges in sciences and technologies
  • 2. Preamble: lecture objective  We: • An expert in media design (Annie Gentès) • An expert in distributed computer systems (Isabelle Demeure)  Have been collaborating on projects involving the design of new software infractructures and innovative services  Consequently, we have developed a co-design interdisciplinary approach.  This lecture: • Defines design in the ICT field • Presents Transhumance, a French government funded project in which we developed a new software infrastructure and innovative services • Uses Transhumance as a case study to expose the co-design approach • Concludes on the effectiveness of this approach page 2 Telecom ParisTech Future challenges in sciences and technologies
  • 3. Design in the ICT field page 3 Telecom ParisTech Future challenges in sciences and technologies
  • 4. Design definition (s) page 4 Telecom ParisTech Future challenges in sciences and technologies
  • 5. Design(s)  Common Points  Specificities  Techniques and materials  Medias  Industrial production process  Contents and messages  Costs and market issues  Symbolic signs (linguistic and  Legal aspects iconic)  Forms (aesthetics)  Interactions  Ergonomics  Social Status media culture and communication strategy page 5 Telecom ParisTech Future challenges in sciences and technologies
  • 6. Inventing Communicating Digital Objects Simondon - internal consistency Simon - external consistency - environmental « feed back » Medias/ tools that shape - actions and interactions - access to information and legitimacy signes processes - Forms of communication and enunciation representations (aesthetics) Intellectual technologies that modify Communication strategies languages and knowledge page 6 Telecom ParisTech Future challenges in sciences and technologies
  • 7. Communicating object : challenging theoretical models on technical objects  The technical object : purposes, functions, environment • To pursue internal consistency of the technical object (Simondon, Du mode d’existence des objets techniques) • To develop the functions and systemic coherence with the environment (Simon, The Sciences of the Artificial)  Between technical and social dimensions : a specific milieu • Media anticipate literacy and create new forms • Users always interpret and rewrite what is offered to their literacy (Yves Jeanneret) • Art is in the eye of the beholder (Duchamp) page 7 Telecom ParisTech Future challenges in sciences and technologies
  • 8. Outline of Transhumance Project  The goal of the Transhumance project was to design a software platform (middleware) to support innovative services in the context of Mobile Ad-hoc Networks (aka MANet)  1- MANet ?  2- Transhumance platform  3- Demonstrator: a teasure hunting game « Team exploration »  4- Co-design methodology  5- Analysis and conclusions page 8 Telecom ParisTech Future challenges in sciences and technologies
  • 9. MANet ? user1 user2 user3 user5 user4 page 9 Telecom ParisTech Future challenges in sciences and technologies
  • 10. MANet: Mobile Adhoc Network  A MANet is a self configuring network of mobile nodes connected by wireless links • A node is at the same time a terminal ... And a router  Consequences : • You may spontaneously form a network of terminals without user1 user2 user3 preexisting infrastructure • But • Communications may be user5 user4 interrupted • Terminals may become isolated • You cannot rely on centralized servers to deliver services page 10 Telecom ParisTech Future challenges in sciences and technologies
  • 11. MANet gaming potential  Spontaneous network: mobile groups and lose registration  Hop structure: new relation to space  Localized contents and action  No geo-localization but a network topology A GF D B page 11 Telecom ParisTech Future challenges in sciences and technologies
  • 12. Three main promises of MANet technology  A new form of sociability based on physical proximity and loose procedure of admission  A new organization of contents related to mobile times and spaces  A gamut of MANet games suggestions • MANET games depend on the variety of urban mobility and sociability page 12 Telecom ParisTech Future challenges in sciences and technologies
  • 13. Transhumance platform page 13 Telecom ParisTech Future challenges in sciences and technologies
  • 14. Transhumance project challenges and objectives  Design and prototype a middleware Tresor hunting game platform (team exploration) • Over Mobile Ad-hoc Networks (MANet) • To support spontaneous collaborative Applications (Chat,games, …) applications API • Involving up to 20 PDAs, with wifi cards in ad-hoc mode. Middleware  Main challenge: topology evolves and nodes may become out of reach. OS, Routing (OLSR)  Consequences • Client/server model not adapted • Cannot rely on node reachability  Middleware key aspects: • Fully distributed solution • Event communication and data sharing robust to disconnections • Presence service, group management (collaboration) « MANet » • Lightweight security mechanism page 14 Telecom ParisTech Future challenges in sciences and technologies
  • 15. Main Transhumance services  Communication system supporting messages with life duration (persistency).  User group with common interest ... In support of collaboration. • Security provided at group level (not individuals) • Services made available within a group  Lightweight security mechanism based on trust shared by group members  Data sharing space where group members may place their data to share them  Multi-user chat, voting service, presence service, service discovery  Energy management system that allows to degrade the functions of Transhumance in order to lengthen battery life. page 15 Telecom ParisTech Future challenges in sciences and technologies
  • 16. State of the art  No commercial solution available  About 10 research projects, such as: ex : PROEM, JMobiPeer, SELMA, XMIDDLE, STEAM, Infoware …  None proposes an integrated solution including all Transhumance functionalities Functionalities reused Strong points Group management Energy management Event system (“publish- Lightweight MANet fit security subscribe”) mechanism Resource discivery (presence, No servers services, data) Robust to disconnections (event Data sharing service, data sharing) page 16 Telecom ParisTech Future challenges in sciences and technologies
  • 17. Functional architecture Applications R Services Data sharing Application E Chat, Vote ... managemen S S t U O Service File P U services Announce/discovery transfer S E R E R C C V E Gestion Event service U I des R M groupes Transport I S I A T Augmented routing O N Y communications Routing N A G T Identity, presence, hw, Presence management ... Identification Terminalmanagement User managemt Hardware and Data, global Local User Security software policies policies preferences profile page 17 profiles Telecom ParisTech Future challenges in sciences and technologies
  • 18. Demonstrator: a treasure hunting game « Team exploration » page 18 Telecom ParisTech Future challenges in sciences and technologies
  • 19. Demonstrator: a compromise ...  Both a demonstrating object • .... and a way to communicate on innovative technical aspects of the project  A game: • ...interest, attractivity, gameplay  A way to mature technical aspects • ... as well as a way to integrate a new technology in users practice ...  An object that should trigger reactions from users • ... as well as from researchers  … in any case • ... Not a finished product !!!! page 19 Telecom ParisTech Future challenges in sciences and technologies
  • 20. page 20 Telecom ParisTech Future challenges in sciences and technologies
  • 21. 4- Codesign methodology page 21 Telecom ParisTech Future challenges in sciences and technologies
  • 22. Co design Approach  Design the demonstrator and the platform in parallel  2 kinds of actors: ICT specialists and media specialists • Mix competences to a point (social and semiotical analyses, platform technical specifications).  Cross their vues to: • Encourage analysis and explicitation of choices • Come up with ideas of new functionalities. From two sources: technical research, design research (families of objects, similarity in situations and interfaces, history of media, services and interfaces…) • Include new and traditional literacy of users • Develop a demonstrator that is seamfully designed so as to explicit the cultural and technical choices • Develop a creative evaluation based on a wide range of expertise and hands on tests  This in spite of the difficulties generated by interdisciplinarity: - Background, vocabulary, practices ... Often very different from one area to another page 22 Telecom ParisTech Future challenges in sciences and technologies
  • 23. Co-design methodology in waterfall research projects user scenarii Demonstrator Specifications & interface design Requirements Demonstrator documents design Platform Demonstrator Specifications prototype & interface Platform Demonstrator design Design Tests Creative Platform evaluation xxx Phase in which media and prototype ICT specialists cooperate Platform xxx Phase by ICT specialists Tests page 23 Telecom ParisTech Future challenges in sciences and technologies
  • 24. Seamful design of the demonstrator  The demonstrator has  To show the fact that even though there is no network infrastructure people are connected or have been connected: tree of connections  To manage the tension between the dispersal of players and their bunching together while creating the game board: the map  To provide tools that contribute to the proof of concept but also make sense in the game scenario: chat, vote system  To provide an application that leads people to move, communicate, and share data: the treasure hunt scenario page 24 Telecom ParisTech Future challenges in sciences and technologies
  • 25. How to assess an emerging technology?  A specific object: the demonstrator. Neither a produce nor a prototype  A specific “open” design: to help us imagine, define, materialize the technology  A specific question: what is the potential of this technology  A specific assessment: creative assessment based on users involvement and imagination page 25 Telecom ParisTech Future challenges in sciences and technologies
  • 26. Five step creative assessment  Discovery and explanation of the device and technology  First interview on users’ habits: drawing the user’s portrait  Manipulation and use of the interface: explicit on going comments- the thinking aloud method  Evaluation of the experience  Exploration of potential use page 26 Telecom ParisTech Future challenges in sciences and technologies
  • 27. conclusion page 27 Telecom ParisTech Future challenges in sciences and technologies
  • 28. page 28 Telecom ParisTech Future challenges in sciences and technologies