Soft skill devleopment unit 1 beu
- 1. Dr. G.Beulah Mariya, Assistant Professor of Mathematics, Bon Secours college for Women, Thanjavur.
- 5. Most organizations require that those who work in them have certain abilities that allow them to do their jobs effectively. For example, photographers must understand how different camera settings and lighting affect the picture they are taking, and computer programmers need to know how to use Programming languages. These abilities are known as hard or technical skills
- 6. •Soft skills are the personal character traits or qualities each of us has. •They make us who we are, generally encompassing our attitudes, habits and how we interact with other people. • Soft skills refer to a person’s ability to relate to others, to get him/her and others organised, to communicate in written, spoken or other forms.
- 7. “These are the abilities for adaptive and positive behaviour that enable individuals to deal with the demands and challenges of everyday life.” “A behaviour change or behaviour development approach designed to address a balance of three areas: knowledge, attitude and skills.” -World Health Organisation -UNICEF
- 8. Soft skills allow us to effectively and efficiently use our technical skills and knowledge. They improve the way we interact with our bosses, co-workers and customers/clients. They permit us to get our work done on time. They influence how we feel about our jobs and how others perceive us.
- 11. WHAT IS PERSONALITY? Personality is the way we look, feel and behave. It is the totality of a person’s being – not merely the external appearance but also various other traits. Character traits: Integrity: a person’s honesty in dealing with others, loyalty to one’s beliefs, value systems etc. Acceptance: by others who come into contact with a person, and recognizing and accepting them as a whole. Discipline: refers to a person’s disciplined approach to life and work. Dedication: refers to the commitment a person shows towards the achievement of individual as well as group goals.
- 12. Behavioural traits: Interpersonal skills: the way a person develops and sustains interpersonal relations with– bosses, co-workers, fellow students, customers/clients, suppliers, private and government organisations. Communication skills: refer to the effective way a person communicates with others through various channels – writing, speaking, listening, and using positive body language. Leadership qualities: refer to the qualities which help a person behave in a leadership position – getting work done willingly, exercising participative leadership style, and be a role model by setting example. Team management: refers to the effectiveness with which a person demonstrates ability to build and manage team in order to achieve the desired goals and objectives. Stress management: the quality of keeping cool in stressful circumstances, identifying the factors causing stress, and finding solutions to reduce – if not eliminate altogether – the stressors.
- 13. Attitudes: Positive attitude: be able to have a positive attitude even in the face of difficulties and impossible situations, and be willing to try out ideas in the face of obstacles and hardships. Win/Win situation: be able to negotiate and bring around the other person to an acceptable solution to a problem – thus creating a win/win situation for both the parties. Keep the end in mind: be able to focus on the ultimate end (goal) in mind bypassing the various problems that may crop up on the way. Synergize: be able to combine or work together in order to be more effective, or to make things or people do this.
- 15. ELEMENTS OF PERSONALITY DEVELOPMENT The following elements are crucial to the development of personality: Self-awareness; Goal setting; Creativity; Innovation; Human Values.
- 19. SWOT ANALYSIS SWOT is the acronym for ‘Strengths, Weaknesses, Opportunities and Threats.’ It is in effect a distillation of all the steps and considerations that should be taken to know about your own self and take appropriate measures. STRENGTHS Answer these questions about yourself: What are the professional qualifications I have that make me stand out from others? What are my outstanding skills? What do others think about my strengths? WEAKNESSES List your weaknesses. (You may consult a close friend or a family member about them.): Do I have some undesirable habits? What do others think of my weaknesses?
- 20. OPPORTUNITIES Think of the opportunities that are available and you can make use of: What technology and/or new knowledge can I use for improvement in my skills? What new skills can give me a competitive advantage over others? THREATS There are likely to be a number of threats that may pose obstacles to your progress. List them: Is someone doing better than me? Are new technologies threatening my progress? Are my personal traits preventing me from achieving my targets? What are the obstacles I am facing?
- 26. According to Dorothy Lee (1959), “We can speak about human values, but we cannot know it directly. We infer value through its expression in behavior.” According to M. Haralambos, “A value is a belief that something is good and desirable”. According to I. J. Lehner and N.J. Kube, “Values are an integral part of the personal philosophy of life by which we generally mean the system of values by which we live.
- 27. Personal values: such as honesty, courage, self- reliance, hygiene, maturity of thought, dignity of labour, courtesy, loyalty etc. Community values: such as service, justice, sharing, team-spirit, non-violence etc. Social values: such as cooperation, concern for others, sense of social responsibility, secularism etc
- 29. Here are some examples of core values • Dependability. • Reliability. • Loyalty. • Commitment. • Open-mindedness. • Consistency. • Honesty. • Efficiency.
- 30. Formation of values Formation of values are learned and acquired primarily through experiences with people and institutions. Parents, for example, will have substantial influence on their children's values. A parent's reaction to everyday events demonstrates what is good and bad, acceptable and unacceptable and important and unimportant. Values are also taught and reinforced in schools, religious organizations, and social groups. Cultural mores have influence of the formation of values. Basic convictions of what is good or bad are derived from one's own culture.
- 33. What is perception ? In psychology and the cognitive sciences, perception is the process of getting, interpreting, selecting, and organizing sensory information. It includes the collection of data from sense organs through to the interpretation made by the brain. ... Perception is a lot more than just "information coming in".