Emerging Trends & Transformations
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The document discusses the concept of Web 2.0 and its impact on online collaboration and communication, highlighting tools such as RSS feeds, social networking sites, wikis, and blogs. It emphasizes user-generated content and community engagement as core components of Web 2.0. The author outlines various applications and platforms, including tagging, mashups, and instant messaging, showcasing their relevance to organizations looking to foster deeper connections with their audiences.
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