Beth Shepherd, beth_shepherd@ncsu.edu
Today’s Agenda

Why we searched

Creating a search plan

Conducting the evaluation

Recommending a product
History             Plan   Evaluation   Recommendation




   Why conduct an
    SLMS search?
Why              Plan   Evaluation   Recommendation




      What is an SLMS?
Why   Plan   Evaluation   Recommendation
Why   Plan                         Evaluation   Recommendation




                 SLMS
              Search Plan
             http://go.ncsu.edu/
              slms-search-plan
Why       Plan                                                                         Evaluation   Recommendation




                                                         Spring/Summer                                2013-2014
            Fall 2011           Spring 2012                                      Fall 2012
                                                              2012                                   Academic Year

 • Initial market       • Narrow semi-finalists   • Large committee      • Pilot               • Adopt
   evaluation           • Moderator survey          evaluate finalists     recommendation        recommendation
                                                  • Report findings
                                                  • Recommend new
                                                    SLMS system
Why   Plan                                  Evaluation   Recommendation




                            Campus IT
                            Directors




                              SLMS
                             Search
                              Plan
                                          College
                                         Needs and
             LMS Steering                  Policy
                                        Recommend
                                          -ations
Why   Plan   Evaluation            Recommendation




                  Conducting the
                    Evaluation
Why     Plan       Evaluation                               Recommendation




               SLMS Search Initial Committee

      Andy Click            Dede Nelson   Greg Kraus   Beth Shepherd
Why   Plan   Evaluation   Recommendation
Why   Plan   Evaluation             Recommendation




        http://go.ncsu.edu/slms-rubric
Why   Plan   Evaluation   Recommendation
Why    Plan   Evaluation                          Recommendation




                                Blackboard Collaborate
                           Merit WebConnect
      Adobe Connect
                            Big Blue Button
                                            Skype
          GoToMeeting
                                WebEx Meeting Center
             Saba Centra       WebEx Training Center
                       Microsoft LYNC
           Polycom CMA-D                 Google+

              omNovia      iLinc Talking Communities
                           LiveOn      FastViewer
          CCC Confer
Why    Plan   Evaluation                        Recommendation




                              Blackboard Collaborate

      Adobe Connect
                           Big Blue Button
          GoToMeeting
                                 WebEx Meeting Center
             Saba Centra        WebEx TrainingCenter


                             iLinc
Why    Plan    Evaluation                      Recommendation




                             Blackboard Collaborate

      Adobe Connect


              Saba Centra      WebEx TrainingCenter


                            iLinc
Why   Plan   Evaluation          Recommendation




                          Elluminate
                          Moderator
                             Survey
Why    Plan    Evaluation                      Recommendation




                             Blackboard Collaborate

      Adobe Connect

                                    Meeting Center
              Saba Centra      WebEx Training Center


                            iLinc
Why   Plan    Evaluation                                      Recommendation




                             SLMS Campus
                              Committee




             Accessibility      SLMS           Licensing &
                Study         Selection      Implementation




                              Benchmarking
Why   Plan   Evaluation                                                 Recommendation




                                                                       CHASS
                                               ARE
                                                            Libraries
                                                          CALS      CFFACE
                                             OIT


                                                                    CED
                                       CNR                          LPAHE



                          4-H




  SLMS Campus                   ITRE
                                       DELTA
                                               COE
                                                   BTEC


   Committee
Why   Plan   Evaluation          Recommendation




        SLMS Committee – Google Doc
Why   Plan   Evaluation                      Recommendation




                  Saba Centra




                  Blackboard    Committee
                  Collaborate
                                Evaluation



                    WebEx
                    Meeting
                    Center
Why   Plan   Evaluation                                         Recommendation




                                   Office
                                 Hours/Exa
                                 m Reviews

             Webinars/T                              Class
              raining                             Lecture/Dis
              Events                  Use           cussion
                                     Cases


                                               Student
                                                Group
                          Meetings
                                             Presentatio
                                                  ns
Why    Plan   Evaluation                      Recommendation




      • Use Case Evaluation
      • Product Evaluation
      • Final Product Comparison Evaluation
Why   Plan   Evaluation   Recommendation




                              Recommending a
                                  Product
Why   Plan   Evaluation   Recommendation




              Our recommendation:
Why   Plan   Evaluation   Recommendation




                     Why?
Why   Plan    Evaluation     Recommendation




                                     SLMS Campus
                                      Committee




             Accessibility               SLMS           Licensing &
                Study                  Selection      Implementation




                                       Benchmarking
Why   Plan      Evaluation   Recommendation




                                      * Most accessible
                                     * Significantly more
                                       thought given to
       Accessibility                      accessibility
          Study                     * Other products have
                                       significant issues
                                     * NOTE: No product
                                            perfect
Why   Plan   Evaluation   Recommendation




                                  SLMS Campus
                                   Committee




                                  * Feature set
                                  * Ease of use
                               * Documentation &
                                     support
                                  * High cost of
                                     change
Why   Plan   Evaluation     Recommendation




                          * Best pricing based on
                             our current models
                          * Unlimited, concurrent
                                    usage
                          * Unlimited moderators         Licensing &
                          * Likely restrictions with   Implementation
                           other products’ pricing
                                    models
                              * Extremely easy
                          upgrade for our systems
Why   Plan      Evaluation   Recommendation




             SLMS                                         LMS
        Recommendation
                                                        Steering



      Report available at
      https://wolfware.ncsu.edu/sops/slms_search/SLMSRecommendationReport.pdf
Beth Shepherd, beth_shepherd@ncsu.edu

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Conducting an SLMS Search: NCSU's Evaluation of the Synchronous Learning Management Field

  • 2. Today’s Agenda Why we searched Creating a search plan Conducting the evaluation Recommending a product
  • 3. History Plan Evaluation Recommendation Why conduct an SLMS search?
  • 4. Why Plan Evaluation Recommendation What is an SLMS?
  • 5. Why Plan Evaluation Recommendation
  • 6. Why Plan Evaluation Recommendation SLMS Search Plan http://go.ncsu.edu/ slms-search-plan
  • 7. Why Plan Evaluation Recommendation Spring/Summer 2013-2014 Fall 2011 Spring 2012 Fall 2012 2012 Academic Year • Initial market • Narrow semi-finalists • Large committee • Pilot • Adopt evaluation • Moderator survey evaluate finalists recommendation recommendation • Report findings • Recommend new SLMS system
  • 8. Why Plan Evaluation Recommendation Campus IT Directors SLMS Search Plan College Needs and LMS Steering Policy Recommend -ations
  • 9. Why Plan Evaluation Recommendation Conducting the Evaluation
  • 10. Why Plan Evaluation Recommendation SLMS Search Initial Committee Andy Click Dede Nelson Greg Kraus Beth Shepherd
  • 11. Why Plan Evaluation Recommendation
  • 12. Why Plan Evaluation Recommendation http://go.ncsu.edu/slms-rubric
  • 13. Why Plan Evaluation Recommendation
  • 14. Why Plan Evaluation Recommendation Blackboard Collaborate Merit WebConnect Adobe Connect Big Blue Button Skype GoToMeeting WebEx Meeting Center Saba Centra WebEx Training Center Microsoft LYNC Polycom CMA-D Google+ omNovia iLinc Talking Communities LiveOn FastViewer CCC Confer
  • 15. Why Plan Evaluation Recommendation Blackboard Collaborate Adobe Connect Big Blue Button GoToMeeting WebEx Meeting Center Saba Centra WebEx TrainingCenter iLinc
  • 16. Why Plan Evaluation Recommendation Blackboard Collaborate Adobe Connect Saba Centra WebEx TrainingCenter iLinc
  • 17. Why Plan Evaluation Recommendation Elluminate Moderator Survey
  • 18. Why Plan Evaluation Recommendation Blackboard Collaborate Adobe Connect Meeting Center Saba Centra WebEx Training Center iLinc
  • 19. Why Plan Evaluation Recommendation SLMS Campus Committee Accessibility SLMS Licensing & Study Selection Implementation Benchmarking
  • 20. Why Plan Evaluation Recommendation CHASS ARE Libraries CALS CFFACE OIT CED CNR LPAHE 4-H SLMS Campus ITRE DELTA COE BTEC Committee
  • 21. Why Plan Evaluation Recommendation SLMS Committee – Google Doc
  • 22. Why Plan Evaluation Recommendation Saba Centra Blackboard Committee Collaborate Evaluation WebEx Meeting Center
  • 23. Why Plan Evaluation Recommendation Office Hours/Exa m Reviews Webinars/T Class raining Lecture/Dis Events Use cussion Cases Student Group Meetings Presentatio ns
  • 24. Why Plan Evaluation Recommendation • Use Case Evaluation • Product Evaluation • Final Product Comparison Evaluation
  • 25. Why Plan Evaluation Recommendation Recommending a Product
  • 26. Why Plan Evaluation Recommendation Our recommendation:
  • 27. Why Plan Evaluation Recommendation Why?
  • 28. Why Plan Evaluation Recommendation SLMS Campus Committee Accessibility SLMS Licensing & Study Selection Implementation Benchmarking
  • 29. Why Plan Evaluation Recommendation * Most accessible * Significantly more thought given to Accessibility accessibility Study * Other products have significant issues * NOTE: No product perfect
  • 30. Why Plan Evaluation Recommendation SLMS Campus Committee * Feature set * Ease of use * Documentation & support * High cost of change
  • 31. Why Plan Evaluation Recommendation * Best pricing based on our current models * Unlimited, concurrent usage * Unlimited moderators Licensing & * Likely restrictions with Implementation other products’ pricing models * Extremely easy upgrade for our systems
  • 32. Why Plan Evaluation Recommendation SLMS LMS Recommendation Steering Report available at https://wolfware.ncsu.edu/sops/slms_search/SLMSRecommendationReport.pdf