USE BUSINESS
STRATEGIES IN
EMPLOYER
RELATIONS
Christian Garcia, Executive
Director




               Copyright: Christian Garcia
PRESENTER & OVERVIEW
               Presenter
               Why Employer
                Relations?
               UM is a
                private, research
                institution
               10,000 undergraduates;
                5,000 graduates
               Toppel Career Center is
                primarily centralized*
                 MBA, Law, Medical have
                  their own career centers
HAVE QUESTIONS?


 Type your questions into the
  chat box throughout the
  presentation


 Questions will be answered
  at the end of the presentation
AN E.R. PLANNING MODEL

                   DISCOVER



            PLAN



               IMPLE-
                MENT




         Measure & Revise
THE DISCOVERY PHASE
 Institutional Analysis               Data & Information Analysis
    What is unique to your campus?       In-depth conversations with
    Your student body?
                                           institutional research, schools &
                                           colleges, university
 SWOT Analysis                            communications and employers
    Particular focus on strengths        Benchmark
      and weaknesses
                                       Employer Analysis
    Leverage strengths
                                          Who do you have?
    Turn weaknesses into
                                          Who do you want?
      opportunities
                                          Is there a pattern?
WHAT DID WE DISCOVER?

  QUALITY             BOUTIQUE         GLOBAL
 STUDENTS           CAREER CENTER     LOCATION



 • Top 40              • Flexible     • Gateway to the
 • 48% Minorities      • Customized     Americas
 • International       • a la carte   • Diversity
   Students            • Accessible   • Weather!
TOP FACTORS IN SCHOOL SELECTION

 Majors offered              Location of school


 Quality of programs         Diversity of student
                                body
 Past recruiting
  experience at school        Success of school’s
                                alumni in organization


                                Source: 2011 Recruiting Benchmarks
                         Survey, National Association of Colleges and
                                                           Employers
MAKE AN IMPRESSION
“I wanted to mention that I used to work in
higher education for a time and have had
lots of contact with career services
departments from various universities. I
must say, you and your team are the most
professional and prepared group that I’ve
had the pleasure of meeting to date.
Kudos to you all!”
                            Carlos Ledo, Costa Farms
RELATIONSHIPS ARE HARD
 Can’t be all things to all
  employers
 Limitations
    Out of your control
    Within your control
 Long Distance
  Relationships are
  Challenging
 Breaking Up is Hard to Do
 Damage Control
Please Refer to Worksheet

WHO ARE YOUR EMPLOYERS?
Business Development Strategies to Build Your Employer Relations Program
PLANNING PHASE

                  Consider Your Academic
                   Calendar
                  Consider Employers’
                   Recruiting Calendar
                  Build in Flexibility
                  Leverage Your Downtime




                                          PLAN
MARKETING PLAN
                                     Annual Strategy
                                        Meetings

            JUNE 1                     Employer
                                      Appreciation
                                     Advisory Board
                                          TWT




     Spring Fairs                                Fall Fairs
     Symposium                                     EPIC
         TWT                                       OCR
      UShadow                                Tactical Meetings
      Site Visits                                  TWT


                          TWT
                       UShadow
                      Networking
                     events/panels
                       Site Visits
IMPLEMENTATION PHASE
 Take to Market!
 Utilize Social Media and other
    Low-Cost, High-Impact
    Techniques
   Consider a broad marketing
    campaign (costly)
   Utilize Events and Networking
    Platforms
   Tap into Alumni
   Institute an Employer Advisory
    Board
   Set up a Site Visit Challenge    IMPLEMEN
    with incentives for staff            T

   Utilize entire career center
    staff
   Build Personal Relationships
MEASURE & REVISE
 Find the Right Metrics or Key Performance Indicators (KPIs)
 Develop Processes to Automate Data Collection Process Early
  On
 Listen to the Metrics!
    Use them to decide which efforts to develop
    Which efforts are most effective?
    Which efforts need to be abandoned?

 Implement Changes
 Report, Share, Disseminate
SUMMARY & TAKE-AWAYS
               Know your institution
               Leverage its strengths
               Involve the entire career
                center
               An effective E.R. program
                doesn’t have to be expensive
                  Social Media
                  e-Newsletter
                  CRM features
                  NACE Employer List
                  Giveaways

               Stay Top-of-Mind!

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Business Development Strategies to Build Your Employer Relations Program

  • 1. USE BUSINESS STRATEGIES IN EMPLOYER RELATIONS Christian Garcia, Executive Director Copyright: Christian Garcia
  • 2. PRESENTER & OVERVIEW  Presenter  Why Employer Relations?  UM is a private, research institution  10,000 undergraduates; 5,000 graduates  Toppel Career Center is primarily centralized*  MBA, Law, Medical have their own career centers
  • 3. HAVE QUESTIONS?  Type your questions into the chat box throughout the presentation  Questions will be answered at the end of the presentation
  • 4. AN E.R. PLANNING MODEL DISCOVER PLAN IMPLE- MENT Measure & Revise
  • 5. THE DISCOVERY PHASE  Institutional Analysis  Data & Information Analysis  What is unique to your campus?  In-depth conversations with  Your student body? institutional research, schools & colleges, university  SWOT Analysis communications and employers  Particular focus on strengths  Benchmark and weaknesses  Employer Analysis  Leverage strengths  Who do you have?  Turn weaknesses into  Who do you want? opportunities  Is there a pattern?
  • 6. WHAT DID WE DISCOVER? QUALITY BOUTIQUE GLOBAL STUDENTS CAREER CENTER LOCATION • Top 40 • Flexible • Gateway to the • 48% Minorities • Customized Americas • International • a la carte • Diversity Students • Accessible • Weather!
  • 7. TOP FACTORS IN SCHOOL SELECTION  Majors offered  Location of school  Quality of programs  Diversity of student body  Past recruiting experience at school  Success of school’s alumni in organization Source: 2011 Recruiting Benchmarks Survey, National Association of Colleges and Employers
  • 8. MAKE AN IMPRESSION “I wanted to mention that I used to work in higher education for a time and have had lots of contact with career services departments from various universities. I must say, you and your team are the most professional and prepared group that I’ve had the pleasure of meeting to date. Kudos to you all!” Carlos Ledo, Costa Farms
  • 9. RELATIONSHIPS ARE HARD  Can’t be all things to all employers  Limitations  Out of your control  Within your control  Long Distance Relationships are Challenging  Breaking Up is Hard to Do  Damage Control
  • 10. Please Refer to Worksheet WHO ARE YOUR EMPLOYERS?
  • 12. PLANNING PHASE  Consider Your Academic Calendar  Consider Employers’ Recruiting Calendar  Build in Flexibility  Leverage Your Downtime PLAN
  • 13. MARKETING PLAN Annual Strategy Meetings JUNE 1 Employer Appreciation Advisory Board TWT Spring Fairs Fall Fairs Symposium EPIC TWT OCR UShadow Tactical Meetings Site Visits TWT TWT UShadow Networking events/panels Site Visits
  • 14. IMPLEMENTATION PHASE  Take to Market!  Utilize Social Media and other Low-Cost, High-Impact Techniques  Consider a broad marketing campaign (costly)  Utilize Events and Networking Platforms  Tap into Alumni  Institute an Employer Advisory Board  Set up a Site Visit Challenge IMPLEMEN with incentives for staff T  Utilize entire career center staff  Build Personal Relationships
  • 15. MEASURE & REVISE  Find the Right Metrics or Key Performance Indicators (KPIs)  Develop Processes to Automate Data Collection Process Early On  Listen to the Metrics!  Use them to decide which efforts to develop  Which efforts are most effective?  Which efforts need to be abandoned?  Implement Changes  Report, Share, Disseminate
  • 16. SUMMARY & TAKE-AWAYS  Know your institution  Leverage its strengths  Involve the entire career center  An effective E.R. program doesn’t have to be expensive  Social Media  e-Newsletter  CRM features  NACE Employer List  Giveaways  Stay Top-of-Mind!