RTS Introduction 2013
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The document outlines a consultancy's mission to enhance business performance through leadership and team development, targeting companies at various growth stages. They emphasize a comprehensive approach to optimizing profits and transforming operations, and highlight their expertise across multiple sectors in the hospitality and restaurant industry. The company employs a team of seasoned professionals who provide strategic insight and hands-on support for sustainable growth and brand revitalization.
RTS Introduction 2013
- 1. Optimizing People, Performance + Profits Optimizing People, Performance + Profits An Introduction
- 2. We Every day we strive to assist business leaders in achieving a unleash breakthrough in their company’s performance. potential We know that a leader, connected to a purpose, can inspire and lead a team to achieve spectacular results. We help companies unleash potential – whether they are in a growth stage or in need of a turnaround – by developing their people and optimizing performance and profits. Clients who endorse We are a dedicated. passionate team of experts in all facets of the RTS pilot programs hospitality and restaurant business. We utilize a proven methodology have experienced over a that stimulates creativity and couples it with our disciplined business 250 basis point process. increase in sales We strive to become your trusted business advisor whether for a single project or an ongoing engagement. We are on your side to coach, counsel and effect change.
- 3. Areas of Strategy Real Estate Expertise Branding Concept Development Marketing Human Resources Go to Market Strategy New Business Development Culinary Metrics & Analysis Design Technology Interim Management Franchising Leadership Training Turnarounds Staff Training Supply Chain Social Media Operations Business Analysis Executive Coaching Research Performance Management
- 4. Maximum Results From Concept To Table Ad Agency Brand Agency Digital Agency Our work covers everything from theory to Limited Services Integrated Services Full Services execution, increasing profits in a sustainable way. Interior Design Firm Minimum Results
- 5. Continuum and Balance We help strike a balanced CRAFT BUSINESS approach between financial needs of the business ownership and the original craft and inspiration that gives a growing aging brand vitality and sustainability. BALANCE Relevant Irrelevant
- 6. Who gets Turnaround Companies Growth Companies results? Mature Brands New Concept Tired Brands Second Brands Sick Brands Fast Growth Impaired Growth Private Equity Firms Optimal Growth Due Diligence Cost Enhancement Franchises Interim Management Franchise Relations Vendors and Suppliers Growth Strategies Go to Market Strategy Brand Positioning Sales and Marketing
- 7. A few of Audi Biscuitville InfoSync Services Innovative Dining Group our clients Border Grill Boston Market Karp Reilly Marcus Hotels Bugaboo Creek Medieval Times Burger Lounge Merriman’s Hawaii Captain D’s Mighty Leaf Tea We partner with a broad CapitalQ Mimi’s Café range of clients crossing Cooper’s Hawk Winery Nation’s Restaurant News industry, growth stage CTUIT Pizza Patron and size. Domino’s (largest franchisee) Real Mex Doubletree Hotel Rita’s Ice El Gallo Giro River Park Development Foremark Real Estate Steak ‘n Shake Freshii Stratos Restaurant Group Friendly’s Sun Capital GE Capital Tell Us About Us Hamburger Hamlet United Airlines Healthy Dining Which Wich Hot Schedules Yard House
- 8. Our process: • Optimize • Integrate • Unleash Value Value Creation Capture (revenue) (profit) Visioning + Assessment
- 9. GROWTH Growth Growth Growth Defining Symptoms Conditions Actions state of the Need New company: Growth Vehicle New Concept VISIONING Second Brand Is it smart? Lacks: Dilemmas Is it healthy? • Capital • Real Estate Impaired • People Growth • Systems SWOT • Structure Key Decisions Growth is too Hyper fast and unchecked Growth Critical Few Growth is Optimal managed effectively Growth Action Plan
- 10. TURN-AROUND Turnaround Turnaround Turnaround Defining Symptoms Conditions Actions state of the company: Sales soft Mature ASSESSMENT Profits stable Brand Is it smart? Findings Is it healthy? Sales declining Tired Profits Brand declining Recommendations SWOT Sales down Sick Profits down Brand Critical Few Action Plan
- 11. Who gives results? Fred LeFranc Founding Partner Steven Rockwell Financial Analyst Lauren Cahill Supply Chain Anna Marie Eddy Team Development & HR Dee Pettit Concept & Retail Branding Karen Zaniker Doug Fiedler Len Ghilani Andrew Hunter Laura Gosse A seasoned group of Branding, LSM Operations Training Concept & Operations Culinary & Research Social Media partners, each with over 25 year’s hands-on leadership experience Steve Levine Laura Martin Mike Lukianoff James McGehee David Farkas Branding & Marketing Branding, Marketing Perf. Metrics & Analysis Finance Business Communications Nesha Pai Singer Mark Rosenberg Frank Steed Debi Benedetti E. Rachel Baird Business Manager Research Franchising Culture & Leadership Concept & Graphics Andy Simpson Brain Marvin Design, Technology Construction Services
- 12. Project RTS teams function in an interdisciplinary fashion to Teams ensure a fluid and holistic assessment of the business dynamics. We work in phases so that our clients are informed and in control of all project aspects. This perspective and approach helps RTS develop strategies and practical operating and tactical plans that: Achieve the …with the goals for strongest ROI improvement
- 13. Headlines To NY and NJ: Here Comes Boston Market Steak ‘n Shake 4Q Sales, Profit Surge “First introduced earlier this year “INDIANAPOLIS The Steak in the West Palm Beach, Florida ‘n Shake Co., which area, guest counts have operates or franchises 485 increased double digits within the family-dining restaurants, first six weeks and remained at reported this week its third that level since the consecutive quarter of enhancements. Based on this profitability, on a same-store tremendous success, the launch sales increase driven by a will be implemented in more than 20-percent surge in traffic. 370 restaurants by the end of the …In the annual letter to year with the remaining locations shareholders, chairman to be completed by spring of Sardar Biglari said 2009 2011.” was a great year for Steak n Shake, which focused on –QSR Magazine cutting costs, developing 10-06-10 value for customers and improving service.” –Nation’s Restaurant News 12-15-09
- 14. Testimonials Sardar Biglari, Chairman Steak ‘n Shake Lane Cardwell, former CEO Boston Market “2009 was a year marked by the “RTS gave us a vision, label and reversal of the decline in customer rallying cry. Being America’s traffic that had been troubling Steak ‘n kitchen table has always been in Shake over most of the last decade as our DNA. We have never had it well as a welcome reversal of presented to us so clearly.” operating losses that started in late fiscal 2007. “Fred and the team, which has 500 years of multi-unit Achieving sustainable cost advantages is the cornerstone of our experience, looked at our business model. Consequently, after concept and asked: What is its understanding the consumers’ strength?” coordinates of value, we repositioned the Steak ‘n Shake brand. Our extremely strong value proposition David Goronkin, CEO resonated with consumers because they perceived and actually received Garden Fresh far more in quality, taste, and service than the price they paid. “I’ve been very pleased with the …the brutality ended in the 2nd results from an on-going quarter of fiscal 2009. The reversal of relationship with RTS during my declining traffic began in the middle of tenure with several the first quarter, and…the fourth quarter overall traffic and same-store organizations. They bring a sales bested the prior year by 20% and cross-industry team of bright 10%, respectively.” people who actively participate –Annual Letter to Shareholders in the strategic implementation of concept re-invention
- 15. Contact Fred LeFranc information: Founder & Managing Partner fred@resultsthrustrategy.com 704.307.2220 Laura Martin Partner, Business Development laura@resultsthrustrategy.com 941.927.0535 Headquarters Results thru Strategy, Inc. 6420-A1 Rea Road, Suite 378 Charlotte, NC 28277 Albuquerque │ Baltimore │ Birmingham │ Cleveland │ Charlotte Dallas│ Los Angeles │ Minneapolis │ New York City │Tampa Washington DC