IRJET- Review on Study of Quality Practices in Construction

International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 06 Issue: 06 | June 2019 www.irjet.net p-ISSN: 2395-0072
© 2019, IRJET | Impact Factor value: 7.211 | ISO 9001:2008 Certified Journal | Page 3624
REVIEW ON STUDY OF QUALITY PRACTICES IN CONSTRUCTION
Atul B. Rupanvar[1], Mr. R. J. Patil[2], Prof. B. A. Konnur[3]
[1] PG Scholar (M.Tech-Construction Management)
[2]Visiting Faculty (Civil Engineering Department)
[3]Assistant Professor (Civil Engineering Department)
1,2,3Government College of Engineering, Karad, Maharashtra [India]
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Abstract- The twenty-first century can be termed as century
of quality. Quality is a key driver to market share and quality
will have to be integrated into all aspects of a successful
organization. Quality is an ideal which changes with time. Itis
a perception; a moving target. Quality is an attribute a
property. Attributes are ascribed by a subject whereas
properties are possessed. Quality is a relative term and it is
generally used with reference to the "end use of project". in
other words, quality can also be defined as "Perfection, fast
delivery of product, eliminating waste in product, consistency
in performance and total customer service and satisfaction".
This study is intended to provide clients, project managers,
designers, and contractors with necessaryinformation needed
to better manage the quality of a construction projects by
identifying the standards and qualitypracticesinconstruction
projects and to assign them by degree of importance.
Key words: Quality, QualityPractices,eliminating waste.
1. INTRODUCTION
Quality is one of the critical factor for the success of
construction projects. Quality of a construction projects, as
well as project success, can be regarded as the fulfillment of
expectations of the project participants. The construction
industry of India has been struggling with quality issues for
many years. A significant amount of budget is spent each
year on infrastructure development projects. Since the
quality outcomes of the projects are not according to
required standards, faulty construction takes place. So
consequently additional investments are required for
removal of defects and maintenance work.
Quality management has increasinglybeenadopted
by construction companies as an initiative to solve quality
problems and to meet the needs of final customer, if ever an
industry needed to take up the concept of QMS (Quality
management system) in the constructionindustry.However,
implementing QMS principles in construction industry is
particularly difficult because of many parties involved.
The product in any industry should be
manufactured to a required standard, one that provides
customer satisfaction and value for money. The need for
achieving quality of the finished product in the building
construction is very important.
1.1 General
1) Quality Practices in Construction: Qualitypracticesserves
as passport to success by assisting the company to achieve
high quality processes, procedures, systems, and people,
with eventual high quality products and services and
enhancement of the following:
a. Customer satisfaction,
b. Customer loyalty,
c. Eliminating waste,
d. Motivation of employees,
e. Training
f. Quality Manual
2) Scope of Project:
In a modern construction market, quality is a major
construction organization. This project helps the future
projects to reduce the construction defects, minimizing
rework and enhancing safety. The maintenance of quality
management creates a high-performance team atmosphere
and a culture of continuous improvement,makingitpossible
to work toward a zero rework environment.
3) To improve their products quality
4) To minimize the rework
5) Helps to meet the customer requirements
6) Helps to raise the company’s image
1.2 Importance of quality managementin Construction
Industry
The importance of properly established and
managed quality control and quality assurance systems and
other quality documents for the achievement of company
business objectives cannot be ignored. Identifying potential
critical factors that affect the quality performance of small
scale contractors before the commencement of projects will
ensure client satisfaction at the completion of project. The
aim of quality management is to do things at first time,

eliminating waste and rework.Toachievethis,itisnecessary
focus on "processes". A process is a task or a series of tasks.
A process might be the vibration of fresh concrete, the
preparation of drawing, or the way in which the quality
manager acts with a client and with other members of
construction projects.
1.2 Discussion
This paper aims to present literature relevant to
assessment of project quality-related factors with special
referencetoConstructionprojects.Majorprojectssuccesshas
significant impact not only on the operation of the
participants, but also it will affect the local community and
the State as well. The positive or negative results of large
infrastructure projects are shared by the entire society.
Therefore,thestudyofprojectquality-relatedfactors
in Major Construction projects is of crucial importance.
During the construction phase the contractors must focuson
factors such as design, technological requirements, project
information, contract requirement, project duration and
market requirement. Therefore, the project director, project
manager need to be aware of project quality from the
beginning of the project in order to develop. Appropriate
strategiesandassigncompetentteammemberstocontrolthe
quality.
2. Factors Affecting Quality of Construction
There are many important factors which have
impact quality of construction project.Oneneedstostudy all
these factors and it is necessary to evaluate the impact of
these factors. Some of factors are given as below:
Table 2.1: Factors Affecting Quality of project
Sr. No. Factors
1 Material and Equipment
2 Communication
3 Construction Methodology
4 Finance
5 Labour and Wage
6 Limitation of Rules and Regulation
7 Time Limitation
8 Weather
9
Limitation of Building Plan and
Construction Details
10 Interaction among Participants
11 Work Execution
12 On-Site Supervision
Communication:
Construction site sometimes located in rural areas
or far away from the community. It may be a cause which
affected transportation causing difficulty and delay,
therefore it is a limitation that contractor has to consider.
Construction Methodology:
Construction works in some areas cannot be
performed by regular method because there are buildings
around construction site, so the contractor has to find new
methods that are suitable to construct and sometimes use
specialist engineer when some construction works are in
step of construction.
Rule or Regulation:
This problem also greatly affects construction such
as problem from traffic which has an effect on
transportation, problem of labour hearing, Problem of
building construction regulation, etc.
Time Limit:
Some construction works has to be completed
within a time limit such as in cases of urgent works. They
caned limitation of work planning and they also cause other
managementproblems.Thereforecontractorhastocarefully
consider this issue.
Whether:
Whether is one of the several important limitations
because it sometimes cannot be prevented such as flooding,
storm, etc.
Building Plan and Construction details:
Problems of building plan and construction details
are found such as drawing not clear, drawing mistakes, so
they also becomes big problemsinconstructionwork.Sothis
has to deal with qualitatively. Accuracy should be there in
the drawing to achieve quality
Equipment:
Some construction works may usespecial machines
or equipment which contractor has to study carefully
regarding performances, suitability for work and prepare
enough equipment for each work.
Labour and Wage:
In many differentlocal areasofconstructionproject,
the problem related to labour such as lack of skilled labour,
complex work, not being able to find labour may be occur,
which may be causes of work difficulty, delay and low
quality.

Finance:
This is the main factor of construction and in every
type of work where contractor has to plan for financial
payment to eliminate the risk because it might affect the
project.
3. Conclusion
There are various important factorswhichaffectthe
quality and these are required to improve the quality of
product, work, and service. They will raise the overall level
of quality management. To know the impact of each factor,
the study of these factors should be given due consideration
for forecasting theperformancelevel ofa MajorConstruction
project before it commences in order to gain desired quality
levels and achieve project success.
4. REFERENCES
[1] Norah Dhafer Al-Qahtani and Dr. Azrilah Abd.Aziz, “The
impact of Total Quality Management on organizational
performance”, ISSN 2222-1905(Paper)ISSN 2222-2839
(Online) Vol.7, No.36, 2015
[2] Kenneth T. Sullivan, “Quality Management Programs in
the Construction Industry: Best Value Compared with
Other Methodologies”, American Society of Civil
Engineers: 10.1061 (ASCE) ME.1943-5479.0000054. ©
2011
[3] James L. Burati; Michael F. Matthews; and
Satyanarayana N. Kalidindi, “FactorsAffecting Qualityof
Construction Projects in Swazilland”, The Ninth
International Conference on Construction in Dubai
(CITC9), March 5th-7th, 2017.
[4] Bruno A. Gilly; Ali Touran and Toshiyuki Asai, “Quality
control circles in construction”, J. Constr. Eng. Manage,
1987, 113(3): 427-439.
[5] G. W. Chase, “Effective total quality management (TQM)
process for construction”, J. Manage. Eng., 1993, 9(4):
433-443.

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