Bot Brochure
- 1. India Offshore Model for Businesses Worldwide www.cordiant.com Cordiant BOT – The Business Case BUILD PHASE BUILD PHASE Time Frame: The Offshore Development set up will The transfer of the team to the Customer will be on The India Offshore option has been increasingly require around 4-6 weeks of lead time to become completion of the time horizon, as per the terms and becoming a ‘must-do’ for businesses worldwide. functional. conditions agreed between Cordiant and the Customer. However, building an India center and getting it right has been a huge challenge. Setting up the infrastructure, Facility, Location: Cordiant will provide an international building a team, complying with local regulations, class facility to house the team dedicated for the • An Indian subsidiary company will be set up for the customer. Currently, we offer office space at International Customer retaining knowledge and control are some of the many challenges faced by such endeavors. Cordiant Tech Park, Chennai, Southern India. Additionally, we can • All infrastructure agreed to have been transferred to Build-Operate-Transfer (BOT) approach enables provide the facilities in Bangalore, Hyderabad, and Cochin. the Customer at this Phase, will be systematically companies to rapidly start their India Offshore transferred to the Indian subsidiary Hardware and Software Licenses: Standard operations, make them sustainable and then transfer them Development Environment will consist of Desktops, • The team will be restructured to include suitable as their own subsidiary. Servers, Printers, Network Infrastructure, OS, and candidates with Cordiant and Customer subsidiary as MS-Office. Any other software licenses and hardware per the original agreement Cordiant BOT Offer Highlights add-ons are chargeable separately to the customer. • Replacement resources will be hired as per the transition plan • Creates Higher Enterprise Value than third-party Connectivity: High Speed Point-to-Point connectivity outsourcing between Cordiant and Customer HQ will be deployed and • Support Staff for Finance, Legal, Secretarial, and • Cherry-picked A-Team purpose-built from the ground up rolled out. Administration will be transferred to or hired for the subsidiary • Low risk entry into India and Asian markets Information Security: Cordiant will extend its • No upfront investment Information Security Management System to the facility. • All Intellectual Property Assets that should belong to the customer will be transferred to the subsidiary • No transfer fees other than for physical assets Background Checks: Background checks will be conducted • The subsidiary will now run as an independent entity • Post-transfer Management Services on all hires by an internationally recognized agency. from an operational perspective • Ready-to-use International Class Facility NDAs: All hires will sign a Confidentiality and Invention • Wider access to scarce skills Assignment agreement with Cordiant, on being employed The BOT engagement between Cordiant and the by Cordiant. Additionally, they will sign a 1:1 Customer will be formally terminated upon sign off, as • Intellectual property protection Confidentiality and Non-Disclosure Agreement with the per the terms of the original agreement. • Speed to market customer before they join the team. • Compelling cost advantage Time Zones: India is 5:30 hours ahead of the GMT, 10:30 • Hi-Tech Hardware, Software, and Communication hours ahead of the EST and 13.30 hours ahead of PST. infrastructure • Proven Management Team Knowledge Acquisition, Training, Initial Customer Visits to Cordiant: Business and technical training on the Cordiant BOT approach enables our customers • Information and Network Security Customer’s products and solutions is the first step in the to rapidly start offshore operations in India, make • Highly motivated development and delivery team process. Business Analysts and Technical Specialists from them sustainable and transfer them as their own • Scalability the Customer visit Cordiant to train the core team on the subsidiary. • Legal and secretarial support product/solution fundamentals. Vision, Business Case, UI, Technical Architecture, IDE, and Coding guidelines are some • Seamless team transfer of the key elements covered during these sessions. • Cordiant’s prior successes with BOT CORDIANT’S PRIOR SUCCESS WITH BOT Collaboration and Time Reporting Software: Collaboration software and time reporting software are “Neptune establishes own Asia presence CORDIANT BOT MODEL deployed and rolled out. London UK, 09 March, 2010 – Neptune Software plc today announces the establishment of Neptune Finan- Build: Cordiant sets up the facility and infrastructure, Version Control: Version control processes are defined, cial Software Pvt. Ltd. in Chennai, India. staffs the development center, and establishes clearly communicated and put in place. The new wholly owned subsidiary is the focal point of knowledge transfer and operating guidelines. Voice Conferencing: Voice conferencing and Neptune’s strategy to expand its own Rubikon statusreporting with the team at Customer HQ everyday development capacity, provide an international support Operate: Cordiant manages the offshore organization is recommended at this stage. centre, as well as sales and pre-sales capacity for the for the customer. This includes program management, Asia region. development, quality assurance, maintenance, Reporting Structures: Organization and reporting enhancements and ongoing application support. structures are established. Small Start: Development and testing, typically smaller The new operation will include a strong team of Transfer: Cordiant provides help and support to register maintenance tasks are started at the end of this phase. 60 developers, man y of whom were transferred a new India subsidiary for the customer, transfer team, over to Neptune from Cordiant Technologies as and handover operations to the subsidiary. part of the conclusion of the BOT (build, operate, transfer) agreement that had previously CRITICAL SUCCESS FACTORS OPERATE PHASE been in place. • Customer Top Management Commitment This phase is initiated by sending small tasks, typically • Customer to nominate a member of the Senior regular support, maintenance and testing jobs to the Management to coordinate with Cordiant offshore team in India. Starting small makes it easier to About Rubikon implement the processes. The engagement can be ramped • Customer to view the offshore team as a true up quickly as per agreed time frames and/or business extension of their own team Launched in 2008, Rubikon made its maiden entry into demands. Gartner Magic Quadrant, 2009 for Retail Banking • Small start followed up by incremental ramp ups Solutions. It is a 100% Java Solution, based on J2EE • Early knowledge acquisition by the offshore team The customer starts getting the benefit of a 24-hour technology and built on a Service-Oriented Architecture • Definition and roll out of an organizational matrix development cycle. (SOA). The software supports both grid and cloud having Customer personnel (onsite) and Cordiant computing on the Oracle 10g platform. (offshore) personnel Typically, the offshore team may handle the following: • Frequent communication, well-defined reporting • Deployment (customization & integration) and escalation processes • R&D (enhancements, new development, new releases, re-engineering, and platform migration) • Fail-proof version control processes • Deployment and effective use of smart collaboration • QA and testing (manual, automated to support the software by the onsite and offshore teams above) • Water-tight transfer agreements Contact Information Cordiant Technologies, Inc. Cordiant Technologies (P) Limited USA, Chicago 10, North Martingale Road India, Chennai India, Cochin (Kochi) Suite 400 PMB 203, Schaumburg IL 60173 Unit 3, Level 1 Indira Nagar Phone: +1 630 270 3100 International Tech Park Cochin Cordiant BOT Offshore Model for Businesses Worldwide Mobile: +1 630 484 7419 Taramani, Chennai India 682020 © 2010 Cordiant Technologies Inc. email: chandan.bagga@cordiant.com India 600113 Phone: +91 (484) 231-3654 General Info : moreinfo@cordiant.com Phone: +91 (44) 4266-6015 Sales : sales@cordiant.com