Sym Tech Profile Summary
- 1. SYMPHONY TECHNOVENTURES PVT. LTD. Company Profile A104, Rizvi House, Hill Road, Bandra (West), Mumbai 400050 INDIA. Call Us : +91 22 65121814 Fax Us : +91 22 26430634 Email : info@symphonytechnoventures.com www.symphonytechnoventures.com …………………………………………………………………
- 2. COMPANY PROFILE Symphony, a Software and ITES company offers Information Snapshot Technology Services, Software Development , Software Management Since 2003 and Maintenance , Managed Processes, Consultancy, Products and Inception Year 2005 Project Management to its clients and partners as part of its package‐ Location : Mumbai, India based solutions approach. Areas of Operation Starting its formal operations in the year 2005 and based in Mumbai, Software Development India, Symphony Solutions, now known as Symphony Products Technoventures Pvt. Ltd. has been in the field of IT since 2003. Since Project Management our inception we are a technology‐centric organization. Our Onsite Human Resource approach focuses on new ways of business combining IT innovation Outsourcing and adoption while also leveraging on organization's current IT Travel Related Back‐Office assets. Operations Being a closely bound organization that has the strength and Managed Services dynamism to address the global opportunities in the paradigm of IT, Managed Processes we are committed to making a valuable difference to client business. Data Digitization, We do this by focusing our energy on delivering measurable Conversion, Tagging & business results, as we believe, in business, Loading “If You Can’t Measure It, It’s of No Value.” IT Consultancy We recognise that every customer has a unique context that is shaped by their business models and goals, competitive challenges, Countries of Operations size, constraints, and cultural sensitivities. We therefore take a India “Customised Approach” and work collaboratively to architect Australia solutions that optimise value for our customers. We offer flexibility US in choosing delivery models and pricing structures. The team comprise of highly motivated professionals with a zest for Product/Services To life that is reflected in all they do. India, Australia, US, UK, Middle East, The company caters to multiple domains providing IT services, Holland products and solutions across various verticals. www.symphonytechnoventures.com Page 2
- 3. THE TEAM Being a knowledge and service‐based company, building and maintaining the right team is core and crucial for the company. It is this motivated and reliable team which enables the company to be able to innovate product and service lines and to be able to cost‐effectively deliver it to its large and receptive clients. Symphony currently has a core team of young as well as seasoned professionals, each of whom brings strong skills to the company. It is management's intent to selectively exploit its contacts within the industry by offering attractive incentive packages to proven technicians. Company executives comprise high calibre professionals whose experience’s create immense synergy for the company. Our operations are currently handled by a team of 25+ dedicated team and 20+ on‐contract and freelance professionals who are available to us on as‐required basis. The Software team comprises of Graduate and Post‐Graduate Software as well as Test Engineers with domain‐certifications in their respective areas of operations. All our Travel‐related IT executives are IATA certified with varying domain‐related experiences. With capacity to achieve scalability of 100+ professionals on immediate notice, the company can address any impulse requirements of scalabilities for our clients in their projected time frame. TRAVEL RELATED ITES OPERATIONS Fare Loading Primarily for large‐scale Consolidators and Consolidators‐custom built web‐ Airlines, the process involves Loading of applications. Fares for Airlines across various sectors and Product Loading seasons, and depends on complex rules, As one‐more‐step forward towards our goal of providing end‐to‐end solutions to our Clients, we terms and conditions as defined by the have also ventured into the domain of Product Airlines and IATA. Loading. Product Loading involves interpreting Currently we attend to 30+ Airlines complex contracts and filling in the room types , Worldwide through our Consolidators. facilities, rates with utmost accuracy. Our Team of IATA‐certified people develop With our team of experienced and Certified Faresheets and have the Fares published on product loading consultants , we fullfill this either GDS’s like Sabre, Galileo etc or onto demand , enabling the wholesalers/ travel www.symphonytechnoventures.com Page 3
- 4. agents to focus on their core expertise and HR and Admin costs, as well associated increase their revenues. liabilities to our client’s for this operations is minimal. Ticketing – Back Office Because of Time differences, the team After the Airline tickets are booked over‐the‐ here has been able to extend the phone, website or over‐the‐counter, the Availability‐time of our clients to the information is relayed to Back‐office operations Airlines. center in e‐format. Our staff then generates PNR, has the tickets issued and payment Fares are loaded so that online booking transacted. engines will auto price. Updates are done throughout the year Auditing Low cost yet guaranteed accuracy Auditing of all the tickets that have been issued Cost per published fare sheet/ticket sale occurs wherein actual tickets are compared to has gone down. the Rule‐sheets issued by the Airlines for the Because of our dedicated team, the respective Agent/Front‐office. Also are productivity in terms of Quality, Quantity compared the funds that have been and Complexity of Fare sheets or ticket transacted. In case of discrepancies, ADR’s sale transactions has been sufficiently are raised and action taken by the Airlines. high to justify the remote operations. Response Time to issues and problem‐ Some of the Cost Benefit Analysis by our areas is more or less immediate. clients for these Back‐office Operations show benefits to them on the following lines Some of our international clients in this domain : HR resource availability in India in terms Ticketech Solutions Pty. Ltd. of quantity is much higher while at the Orient Express Travel Group, same time the quality is at‐par to Australia Australia. So Scalability and at times, Fourcorners Travel, Australia redundancy is always available to the Easyrec, Australia. client. Curacao‐Actief, Holland www.symphonytechnoventures.com Page 4
- 5. DATA‐RELATED ITES OPERATIONS Data Digitization and Loading Converting Judgment, case laws, court Data Conversion filings, contracts, statutes, articles, and Conversion of data across various other legal materials from hard copy databases on different platforms formats into digital/electronic format Data Conversion via Input / Output for Conversion of paper to digital format for almost any media. text, symbols, engineering drawings, Data Conversion for databases, word Architectural designs, electrical processors, spreadsheets. schematics, terrain maps and piping Business Transaction Data entry like network drawings sales / purchase / payroll. It ensures you get electronic documents Data entry of E‐Books that can be searched, edited, re‐ Data Entry and compilation from formatted, reused, indexed and Web site organized into dynamic, live information Data Capture / Collection assets Data Entry from hardcopy/Printed Also digitize hand written pages, Material into Ms Office crumbling/aged material, multiple page Strategic Data Entry into Software size and column formats, document with Program and application images, tables and other graphics, Receipt / Bill Data Entry Receive scanned copies in tiff format – Catalog Data Entry. convert scanned files to text files using Data Entry for Mailing List/Mailing OCR and ensure that converted product Label. is 99.99% accurate by doing QA by our Manuscripting typing in to word team. Taped Transcription in to word. Copy, Paste, Editing, sorting, Indexing Data in to any format. www.symphonytechnoventures.com Page 5
- 6. Other standard and custom‐made XML TAGGING software packages as per Analyzing data and developing requirement. DTD/Schema. Add / Remove / Change Record Modifying third party DTDs. Delimiters. Writing conversion specifications. Convert Raw Data into MS Office. Pre ‐ Migration data clean up. Text to PDF and PDF to Word OCR / Capture the document. Data Compilation in PDF from Several XML/SGML Conversion. Sources. Proofing, Validation and QC Audits. E‐ Book Conversion. Conversion from Page maker to PDF format. Conversion from Word to HTML format SOFTWARE DEVELOPMENT At Symphony, we conceptualize developments in technology, and work with clients to deliver added value through cost savings, productivity, improved quality and time‐to market. Symphony provides solutions for a dynamic environment where business and technology strategies converge. Our approach focuses on new ways of business, combining IT innovation and adoption while also leveraging on organization's current IT assets. Our innovative teams at Systems Management have designed methodologies to generate substantial value, by reducing time‐to‐market and to ensure a high level of predictability in the time, cost and quality of our projects. This is primarily towards our focused commitment of providing substantially superior IT solutions at a lower cost. Client goals and their strategic business objectives are of utmost importance. Hence our focus is on working with our clients to create and optimize their business designs and thereby maximizing leverage through value generation. www.symphonytechnoventures.com Page 6
- 7. SOFTWARE DEVELOPMENT ‐‐ PROJECTS Data base Domain: Oracle, MS SQL Server, With our experienced team of professionals, we MySQL, Postgres. undertake software development for both Language Expertise: domestic and international customers. The Microsoft technologies: Visual Basic, Company’s proposed area of specialization Visual C++, Dot‐Net framework etc. Open systems: C, C++, Bash. includes software development in Linux was well as Windows based applications. Sun Systems: java, java beans, java applets/servlets, JDK, JDBC etc We have a vast experience in design and development of large integrated commercial Web Development/Internet technologies : PHP, ASP, J‐script, VB‐script, Perl /CGI, applications customized to user needs. HTML, DHTML, SHELL CGI, and XML,Python. We also offer outsourcing or contract Etc. programming services on either on‐site or Custom Linux OS Development. Web off‐site basis. Application Development Linux & Windows CE Embedded Systems Though not limited, the following list provides Thin Client Technologies an indicative list of the Software Technologies we work on : All Open Source Technologies : Installation, Customization, Management, Development and Consultancy. Platforms: Windows, Unix, Linux Some of our Major IT Projects Implementation of Banking solution at Union Bank Of India, C.K.P. Co‐Operative Bank Development & Implementation of Web‐based Online Enterprise Application for Sony Entertainment Television (The onealliance.biz Group). One alliance is the conglomeration of 13 channels, which include Discovery, SetIndia, AXN, Ten Sports etc. Development & Implementation of Enterprise Application for Endemol India. Endemol is available at www.endemol.com. Development and Maintenance of CRM Application for Insignia Marketing Solutions – Australia. Deployment, Implementation and Customization of two Open Source Projects at Writer Corporation, India Network Monitoring System CRM Application www.symphonytechnoventures.com Page 7
- 8. SOFTWARE DEVELOPMENT ‐‐ PRODUCTS SWAN INTERNET GATEWAY IT is a full‐featured Internet Gateway with a proxy and caching server/bandwidth‐controller especially developed to handle various demands of Internet Connectivity and Security. Currently it is deployed efficiently at many Internet Service providers. Key features: Effective Bandwidth Control and monitoring Smart Caching Mechanism. Extensive and Secure Server Control. Detail User‐friendly, Web based Graphical User Interface (GUI) for Administration. Detailed Log reports. Highly reliable Server based Authentication Module. Easily upgradeable with add‐ons like Mail server, communication gateway etc. ITHINC – THIN CLIENT SOLUTION iThinc is an embedded solution that converts a diskless node into a full‐featured thin client, supporting all major connectivity protocols. iThinc launches a small, stateless client that connects to application servers. The iThinc O/S is fully self‐contained and communicates with its environment by means of industry standard IP protocols. Features Support for Laptops. Display Support form 8‐bit to 32‐bit based on Server Operating System support. Remotely administer thin clients using VNC and telnet Network card and video card auto detection Eliminates Client/Node Desktop Hardware Upgrades, since all computing is on the server. Centralized Administration. Centralized Software Upgrades. (To be done only on the Server.) Maintenance free with no possibility of OS corruption. www.symphonytechnoventures.com Page 8
- 9. Read‐only file system on iThinc, thus providing highest protection against software corruption or virus attacks. Provision for fallback options for booting the node from various sources, viz Local boot (DOM), Remote boot (PXE) and Local Hard Disk boot if required. Typical Setup time for iThinc solution is very small with least changes required in existing network setup. DIGITAL SIGNAGE APPLIANCE PRELOADED WITH OPTIMIZED DIGITAL SIGNAGE OS. Features Show live TV, cable and video feeds Split the screen into up to dynamic content area Create dynamic tickers/crawls using RSS or text feeds Display URLs/websites as part of content schedules Control display hardware remotely (e.g. turn screens on and off at specific times) Rotate the display for use with portrait‐style monitors. Automatically copy content from USB Supports Multiple audio/video codecs , mpg4, divx, digital content, mp3 etc. Supports High resolutions above , 1280 * 1024 pixels. Auto rotation of content based on time, date schedules. Auto shutdown of the display based on time. Highly scalable ‐ Support for multiple screens from one server. CHANNEL DISTRIBUTION MANAGEMENT SYSTEM ( CDMS ) Channel Distribution Management System is an exhaustive workflow management system to manage operations for channel distribution. Component modules include sections to take care of Inventory , Logistics, Payments and receipts , distribution & operator management. These products complement each other in their implementation environs. www.symphonytechnoventures.com Page 9
- 10. CONSULTANCY SERVICES, NETWORK MANAGEMENT & SYSTEM INTEGRATION IT Infrastructure availability is critical to any business. It’s never been more challenging building solutions with myriad of technology choices supporting an ever‐dynamic business environment. Whenever a new application or system is scheduled to go online, a proper infrastructure assessment is done to align the IT infrastructure with the client’s business objectives. Achieving seamless integration is not all that easy as it appears, as it involves integration of internal, home grown applications, legacy systems with the external business processes and systems. A careful road map that will help customers meet the current and future business requirements of the enterprise is developed. As part of System Integration process we provide the following functionalities to our client: Architect, Integrate and Manage custom application and information infrastructures. Integration of Software and Hardware components. Network Integration. Enterprise Application Integration. If need be, Legacy Migration. Reduce Systems/IT Total Cost of Ownership. Maximize investments in existing systems. The Breadth and Depth of our System Integration and Application development capabilities enables us to leverage the client’s IT investments, minimize his risk and deliver complete system integration services and solutions addressed to his unique IT needs. To maximize compatibility, interoperability and enterprise wide IT integration, we delve on the following steps: Strategic Planning. www.symphonytechnoventures.com Page 10
- 11. Strategic Audit of current state and needs. Includes study on current architecture, network, server environment, management tools and related elements. Costs, returns and schedules Operational Assessment and Benchmarking. Asset Rationalization and Optimization Consolidation and Integration services. Detailed Bill of Materials. Architecture Definition services. Network Architecture and Definition Architecture prototyping Technology evaluation Arriving at the IT architecture. Planning and Implementation. Framework Adaptation Transition Services As System integrators we not only intend to provide our client’s with a one‐stop solution, but also leverage our exposure across technologies to their functional domains. HUMAN RESOURCE OUTSOURCING Symphony helps with the process and administration of staffing senior and C‐level professionals. Using external resources or internal employee pools, we fill positions that open for a limited amount of time due to temporary business changes, projects or gaps in permanent employee work schedules (vacations, etc.). The placement can also be on permanent basis. Our domain includes, though not limited to, Recruiting www.symphonytechnoventures.com Page 11
- 12. Staffing Offer/Screen Candidates Orientation Promotional Orientation Competency Assessment and Management Performance Management www.symphonytechnoventures.com Page 12
- 13. OUR CLIENTS & PARTNERS Disclaimer : All trademarks, service marks, registered marks, or registered service marks in this document are the property of their respective owners. Symphony Technoventures Pvt. Ltd. assumes no responsibility for any inaccuracies in this document. Symphony reserves the right to change, modify, transfer, or otherwise revise this publication without notice. www.symphonytechnoventures.com Page 13