Workshop 2 presentation
- 1. Helping Voluntary & Community Organisations Make Sense of ICT Session 2 – Potential Technology
- 2. Purpose of today To look at possible ICT applications that may meet your needs To review progress, Steps 1-5 eg Individual ‘clinic’ sessions By appointment Use other resources Share group experience Steps 6 to 10
- 3. Agenda Write your agenda in here
- 4. Session 2 - Structure eg 1 Presentation Optional second strand of mentoring/technical clinic appointments 2.5 – 3 hours: Day or Evening Sharing experience net:gain Mentoring sessions – review progress with steps 1 - 5 Hands on demonstrations
- 5. Session 2 - Structure eg 2 Visit to delegate organisation One to one review of progress One to one demo of: Test Drive area http://www.i-see-t.org.uk/netgain/ Password - read Experts Online service using it to ask specific question Introduce/use net:gain Toolkits Produce Action Plan Collect outcome data and next actions
- 6. Session 2 - Structure eg 3 Workshop at delegate organisation Run eg Steps 1-5, OR eg 3-7 ‘for real’ Group demo of: Test Drive area Experts Online service using it to ask specific question Introduce/use net:gain Toolkits Produce Action Plan Collect outcome data and next actions
- 7. Session 2: Structure eg 4 Presentation All Day or Evening drop in Open Day with core for everyone Sharing experience Hands-on demonstrations Hands-on demonstrations
- 8. Session 2: Structure eg 5 Session 2 Jan group Day and Evening Session 2 Jan group Session 2 Feb/Mar group Session 2 Apr/May group Session 2 Feb/Mar group Session 3 Jan group Session 2 Jun/Jul group Session 2 Apr/May group Session 3 Feb/Mar group Session 2 Sept group Session 2 Jun/Jul group Session 3 Apr/May group Lunchtime: Hands-on demonstrations for all delegates from Sessions 1 & 2
- 9. Recap: Session 1 Steps 1-5 Recap of 1 to 5 Insert support slides from Session 1 Facilitate groupwork ‘For Real’ Use printed templates/tools from Steps 1-5
- 10. Progressing Steps 5 to 7: Helping non-techies to ask the right questions
- 11. The Next Steps Steps 5, 6, 7 How do they fit together? What are the key issues to grasp? Forward look at Step 9 Sources of support - brainstorm
- 12. Review Step 5 Step 5 helped you to begin to identify and prioritise potential technical solutions Progress so far?
- 13. An online diary that all managers can access? A ‘to do’ list function on the diary? An ‘alarm’ function on the diary to raise prompts. Easy to use Quick to use Confidential Can run reports to show how long each counsellor has spent in sessions There was a project in North East that used SMS to send text messages to clients. Note: how does this work? Could a database or spreadsheet do this? Note: how would we run reports from it? Set up a system for counsellors to report their time in 3 Usable by all our clients Cheap to run and maintain Can reach clients at anytime Can be sent easily and quickly Confidential Send brief appointment reminder to clients 2 All managers should be able to put reminders in a calendar to prompt Info Officer to action Calendar to prompt Info Officer to make updates 1 Can we identify any technology that might help us with the activity? What do we need to be able to carry out this activity? What work needs to be done to help us achieve this goal? Notes on Potential Technology Requirements Initiative No.
- 14. Concepts for Steps 6 and 7 Full Cost of Ownership
- 15. Concepts for Step 6 A simple Cost:Benefit analysis Full Cost of Ownership factors are mapped against: Issues arising Add your queries and concerns Risks What if we do nothing? Benefits Indicative Costs (or cost queries we need to pursue)
- 16. Concepts for Step 7 How Many of What? Full Cost of Ownership factors are mapped against: Specific items against each FCO category (ie “What exactly….”) How many of each do we need? SMART Specific, Measurable, Achievable, Relevant, Time-bound
- 17. Step 9 - Sources of support Who can help for each FCO factor?
- 18. Progressing Steps 8 & 10: Quick review
- 19. Steps 8 and 10 - Quick review Personal to your own situation Step 8 - How will you implement? A simple calendar/timechart with responsibilities and dependencies Step 10 - Four Hats ride again!
- 20. Our ICT Strategy To …only use ICT for basic internal processes at an administrative level and to ensure all staff have level 2 training in Microsoft Office Applications OR…………..To implement ICT solutions at every level of our organisation Clients’ standpoint What role for ICT in: Making services better thro ICT? Delivery to and serving clients? Level of exposure of clients to our services via ICT means? How often would we review decisions? Funders’ and Stakeholders' standpoint What role for ICT in: reporting outputs, costs etc against funder criteria? Which element/% of ICT costs to claim? How often would aspects be reviewed? Internal processes standpoint Reflection & improvement standpoint What strategic ICT considerations on Staff Training? Policies? Performance improvement? Quality? Evaluation? Other? What role for ICT in: Supporting existing processes? Supporting new processes? As part of organisation infrastructure?
- 23. Date of PROGRESS session Feedback forms please! Complete next Actions
- 24. Funders Acknowledgements net:gain centres and mentors for their help with pathfinder work Original Sources Strategy Maps - Robert Kaplan and David Norton The Balanced Scorecard - Robert Kaplan and David Norton The Technology Trap - David Wilcox and Terry Grunwald Development consultants
Editor's Notes
- #2: This session is designed to be flexible for you to adapt to run as best fits your centre/delegates. eg it may be done as: Specific net:gain group event designed and run by your centre. Combined with a ‘paying’ event open to non-net:gain delegates (consider part refunds for those who enroll on net:gain on the day) One to one visit (eg circuit rider, awareness workshop run on delegate’s premises) Part of another event or another project, run, hosted or arranged by others The objective is to expose decision makers to: ICT options they may not have seen or be aware of as potential low cost solutions (eg Test Drive area) ICT options that meet specific needs stated by delegates (eg through demonstration, visit to a peer, signposting to a supplier/consultant/pro-bono advisor ICT options that the centre/its partners are able to demonstrate or recommend. (Please state any conflict of interest!) The session should also offer an opportunity to progress through the Ten Step plan eg Clinic appointments, group work, supported individual work/research/planning Finally it should help delegates achieve/work towards outcomes listed on the Feedback/Action form (Happy Sheet W2) You may use slides, or not. You may wish to work from the Reference Guide and/or print out and use relevant planning charts from Steps 1 to 5 (or beyond) to work on. ADDITIONAL MATERIALS - suggestions Give out the free ICT HUB publications pack. Introduce delegates to key areas suitable for support or reference at this stage - eg Section 2 - What you need and why; Budgets - Section 5 Relevant net:gain Toolkit material eg A - the outline ICT strategy in Word; Toolkit C - ICT Audits and Asset lists; Toolkit I - guidance on Technical Decisions ACTIONS required if you use slides: Amend slide 2 to clarify your purpose. Fill in your own Agenda/timings in slide 3 See slides 4,5,6 and choose one that suits the model of your day; adapt it to suit. Delete the options. Choose any slides you wish to use to repeat/reinforce concepts from earlier session(s) if applicable. Add your own slides, drawing on other material.