The case study outlines performance testing conducted on a system upgrade using LoadRunner between 2009-2010, aiming to assess performance impacts, verify response times, and identify potential problems under varying user loads. The results indicated that the system could handle approximately 320 concurrent users with acceptable response times, while intense transactions exhibited higher response times due to data volume. Detailed preparation and execution processes were implemented, including load generator setup, data preparation, monitoring, and logging of performance metrics.