Enterprise architecture
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The document discusses Oracle's enterprise architecture approach and services. It provides an overview of Oracle's enterprise architecture framework and reference architectures. It also highlights two customer case studies where Oracle helped customers transform their architecture and move to shared services and cloud computing models.
Enterprise architecture
- 1. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 1 Oracle Enterprise Architecture Timothy Davis Director, Enterprise Architecture Oracle Advanced Technology Services (ATS) November 10, 2011
- 2. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 2 Agenda •The Big Picture •Oracle’s EA Approach •OEAF Reference Architectures •OEA Success Stories The Art of Architecture Transformation
- 3. People. Process. Portfolio. The Big Picture Customer’s Problem Today
- 4. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 4 Client Server (late 80’s) N-tier architectures (early 90’s) Internet computing, Web Servers application Servers (post Y2K) Grid Computing (mid 00’s) Cloud Computing (late 00’s) Whose Innovation is Responsible for Exploding IT Costs and Slowing Progress? Increased Business Automation Decision Support Web Commerce Mass Customization Individual Orientation - Mobility - Social - Devices IT Business Have business cases been built on silo’d project investments and benefits, not IT portfolio costs?
- 5. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. IT is Too Aligned with Business ?
- 6. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 6 IT Builds What the Business Wants •Line of business centric deployments •Redundant applications and technology platforms •Stove-piped infrastructure with under- utilized resources •High levels of investment in integration to tie systems together limits ability to invest in innovation •Growing challenges with maintaining agility and responsiveness to changing business conditions
- 7. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 7 Why Customers Need EA •Large Complex Portfolios •Don’t know how to breakout and move forward •Can’t deliver desired innovation in the face of legacy investments and management •Can’t respond to “IT COSTS TOO MUCH” The Art of Architecture Transformation
- 8. People. Process. Portfolio. Oracle’s Own Challenge
- 9. Corporation – Proprietary and Confidential 9 Oracle Global Transformation Rapid Acquisitions for a Best-in-Class Portfolio Enterprise Content Management Performance Management Identity & Access Management Middleware Platform and Management Business Intelligence Data Integration Operating Systems Systems Management Virtual Machines (pending) (pending) over 70 acquisitions since 2004 … and counting
- 10. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 10 EAs Work in Diverse Customer Environments •Rationalize •Consolidate •Governance •Standards Oracle Enterprise Architecture IBM Microsoft SAP Dell HP BEA Java Siebel PeopleSoft Industry
- 11. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 11 Oracle’s Enterprise Architecture Leverage Oracle’s Portfolio of EA Assets People Certified Architects, Experienced Advisors Process Best Practices, Practical Methodology Portfolio Tested Principles, Trusted Artifacts
- 12. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 12 Oracle’s “Practical” Approach People Oracle Enterprise Architects Process Oracle Architecture Development Process Portfolio Oracle EA Framework
- 13. Oracle Enterprise Architecture Framework Oracle Architecture Development Framework Oracle Enterprise Architecture Framework & Process Pull Out Sample Artifacts
- 14. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 14 <Insert Picture Here> Chris Brewer Vice President of Platform Technologies PHH Corporation “We couldn’t have made as clear a business case without the Oracle Consulting teams, including the Oracle Enterprise Architecture development program, Oracle Advanced Customer Services, and the Oracle Insight program. They determined what we had and how to reframe it in our new reference architecture.” Click for case study white paper.
- 15. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 15 <Insert Picture Here> Mike McGrath Vice President Group Information Technology ICON PLC “The output was fantastic. I have to admit I was skeptical that a vendor could do an impartial review of our IT architecture that didn’t evolve into a sales pitch. This was an extremely professional and worthwhile exercise that has changed our perception of Oracle as a partner and not just a vendor.”
- 16. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 16 Oracle Has Been Guiding EA Oracle EA “Domain” Engagements •Re-engineer core business processes •Master data management •Improve analytics & information quality Information Architecture •Refine EA role & responsibility •Organize overall accountability •Bridge business & IT strategy Enterprise Architecture Methods •Refine capability models and metrics •Connect business model to EA vision •Guide industry best practices Business Architecture •Rationalize portfolio & roadmaps •Guide services, EDA & BPM strategy •Applications evolution roadmap Applications Architecture •Server consolidation (RAC-Exadata) •Enterprise security (DB-Identity) •IT-as-a-Service (DB-aaS, PaaS, IaaS) Technical Architecture •Establish processes & metrics •Oversee governance operations Governance Architecture
- 17. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 17 Portfolio Oracle Enterprise Architecture Framework Best Practices, Proven EA Artifacts •Best Practice Reference Architectures •Reduces Architecture/Solution Development Time
- 18. Copyright ©2011, Oracle. All rights reserved. Oracle Confidential. 18 Cloud Subscriber / Clients DBaaS SERVICE PROVIDER DBaaS Management Subscriber Interfaces Agency / LoB Business Owner User Registration & Acct Mgmt Product Catalog Billing & Payment Reports Approvals & Notifications Agency / LoB Business User Agency / Lob Developer Service Management Provisioning Backup Patching Tuning Installation Configuration Testing Security DBaaS IT Service Management Service Strategy Service Design Service Transition Service Operation Continual Svc Improvement Citizens / Consumers Agency / LoB Applications & DBs IT Support Services Subscriber Services Business Svc Catalog Customer Mgmt Contracts Pricing Accounts Receivable Accounts Payable Metering & Billing Analytics and Reporting Fulfillment Infrastructure Software Network Data Center DBaaS Development Management Security Compute OS CPU / MEM Storage Disk Tape Virtualization Product Management Deployable Service Development Deployable Service Management DBaaS Management Interface Service Provider Subsriber Admin / Service Admin Client Interface Workload Management Service Definition Resource Pools Segementation / Isolation Availability Security DB Instances Business and IT Exec / LoB and IT Leadership Service Developers Service Architects / Developers / Operators Database as a Service – Conceptual View
- 19. Copyright ©2011, Oracle. All rights reserved. Oracle Confidential. Individuals Employers Web Phone, IVR Email Text Chat Local Office Eligibility Automation Portal Layer (Customer, Worker, Provider) Security – Identity and Access Management, SSO Business Intelligence Dashboards Ad Hoc & Scheduled Reporting OLAP / Data Mining IRS DHS SSA HHS DMV Equifax State / External Verification Services De-duplication Standardization Matching Services Master Data Management & Data Quality Services Fraud Detection Client Identifiers Address Cleansing Workers Providers Policy Modeling (Business Rules) Policy Modeling Natural Language Rule Authoring Rule Debugging & Regression Testing Policy Automation Eligibility Determination Benefits Calculation Temporal Reasoning Data Management Structured & Unstructured Data Data Security & Availability Financial System Payments Receivables Accounts Marketing Government Benefit Programs (TANF, SNAP, Medicaid, CHIP, ERDC, Other) Health Insurance Exchange Screening Application Intake Verification Eligibility Benefit Plan Service Plans Provider Mgt. Premium Enrollment Billing Screening Carrier / Plan Mgt. Subsidy Calculation Integrated Eligibility Premium Collection Eligibility State Managed Offerings (Eligible for Federal Subsidiaries) Activity Management Workflow SR Management CRM Call Center Case Management Investigations & Appeals Heath Insurance Exchange Reference Model Web Phone, Fax, IVR Email, Imaging Text Chat Local Office SOA Enterprise Integration Services Business Intelligence Enrollment Benefit Summary Plans / Pricing Insurance Carriers Data Cleansing Standardization Policy Automation (uses rules compiled from Policy Modeling) Eligibility Determination Benefits Calculation Temporal Reasoning Data Management Health Insurance Exchange AHBE / SHOP Intake Assessments Service / Benefit Plans Provider Mgt. Account View Enrollment / Payment Carrier / Plan Mgt. Subsidy Calculation Integrated Eligibility Social Services / Medicaid Assignment & Workflow CRM Call Center Case Management Plan Selector SHOP Portal Eligibility Automation Portals: Workers, Clients, Providers, Consumers Change of Circumstances Mobile / Disconnected Marketing / Outreach Verification Screening Eligibility Determination Common Functional Components 19
- 20. Leverage Proven Reference Architectures
- 21. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 21 Case Study: State Government Shared Services and Cloud Computing Scope: Creation of a New Business Model •Reduce IT costs Outsource IT •Chargeback model for IT services •Standardize shared services offerings •Thorough deployment of ITIL Business Goals •Agency autonomy and independence •Budget constrained IT staffing •Over populated data centers •Many legacy, redundant services •Lack of standards and methodology Challenges Source: MIT Sloan Center for Information Systems Research Future State Choices
- 22. State Cloud Service Provider NEW Business Model SUPPLY DEMAND • Agencies • Vendors • System Integrators • Auditors • Agencies (Federal, State, and/or Local) • K-12 • Citizens • Cloud Consumer Model • IT Abstraction • Shared Services • Value-added Svcs • Predictable Cost • Elastic Computing • (ITSM ) Best Practices • IT Governance • Security & Privacy • Availability and Continuity Revenue through Cost Recovery model per OMB A-87 • Customer Acquisition, Onboarding & Provisioning • Value-added Services • Operational Support (Change, Release, & Configuration Mgmt) • Services Portfolio Mgmt • Business Continuity • Metering & Chargeback • IT Ops Staff • Service Desk • Mktg, Sales, Finance • Cloud Data Center(s) • Partners (SI, ISV) Value-driven cost structure per OMB A-87 • Private Cloud • Remote access • Partner extranet • Customer Relationship Mgmt • Communities • Tech Support / Service Desk • Enablement programs
- 23. Oracle Architecture Development Process Oracle Architecture Development Process Business Case: Enabling A Simple Service Catalog Block Size Core Memory Storage Workloads Function Small 3 4G 1TB OLTP Dev Medium 6 8G 2TB ERP, HRMS Dev, Test, Prod Large 12 16G 4TB Data Warehouse Prod Standardized Per Use Service Additional Per Use Services Upgrade Storage I/O Storage Option 1 XX-YY GB 2 TB Option 2 YY-ZZ GB 4 TB Option 3 ZZ-AA GB 8 TB
- 24. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 24 Case Study: Financial Services Portfolio Rationalization Scope: Re-engineering the Core Information Architecture •Reduce closing cycle from 35-50 days •Complete re-engineering of processes •Ensure data reliability & governance •Provide basis for agility and innovation Business Goals •Hardcoded accounting rules •Complex, heterogeneous portfolio •No centralized data quality strategy •Never rationalized portfolio Challenges Master Data Reference Data Metadata Transaction Data Analytical Data Unstructured Data Big Data Data Realms Information Sharing & Delivery Business Intelligence & Data Warehousing Data Integration Content Management Master Data Management Enterprise Data Model Data Governance, Quality, & Lifecycle Data Security Data Technology Management
- 25. Kick Start EA Principles Information as an Asset Information needs to be managed and treated the same way as physical asset. Value and Risk Classification A classification of an information asset’s value and risk should be the foundation on which its management and governance is based. Single Version of Truth Data should only be collected once electronically within a single interface, and shared across systems. Minimum Quality Quality requirement needs to be set for information assets. Information has Authoritative Sources All business data needs to have an authoritative source. Information Security Information needs to be secure throughout its lifecycle. Information Accessibility Information is accessible for users to perform their functions. Data Stewardship Every data item has one person or role as ultimate custodian. Metadata Driven Information architecture needs to be metadata driven. Measurement for Quality Quality of data will be measured. Principle Description
- 28. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 28 Oracle Architecture Advisory Services Information Management & Governance Cloud Architecture & Advisory Services Oracle Architecture Service Center Application Strategy & Roadmap Oracle EA Services Portfolio Ensures Alignment & Optimization of IT Investments
- 29. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 29 Social Media Links Bookmark Sites, Put in Email Signature •Facebook Fan Page –Oracle Enterprise Architects –www.facebook.com/OracleEA •Linked In Group –Oracle Enterprise Architects – A Public Discussion Forum –http://www.linkedin.com/groups/Oracle-Enterprise-Architects-Public-Discussion- 4052248?home=&gid=4052248&trk=anet_ug_hm •Twitter –http://twitter.com/#!/oracleeas •Oracle Blog –http://blogs.oracle.com/enterprisearchitecture/ •Use Slideshare.net to post PPTs
- 30. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 30 Oracle’s “Practical” Approach People Oracle Enterprise Architects Process Oracle Architecture Development Process Portfolio Oracle EA Framework