TQL DCCC Example School
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Delaware County Community College initiated total quality/continuous quality improvement methods in 1985-86, introducing a faculty in-service program based on tq/cqi principles. The 'Learn' model encourages collaboration between instructors and student quality teams to enhance student learning through data collection and the plan-do-check-act cycle. Faculty reported positive impacts on student responsibility and classroom dynamics, though they faced challenges in finding time for implementation.
TQL DCCC Example School
- 1. TQL Example
- 2. Delaware County Community College (DCCC) in Media, Pennsylvania
- 3. began pursuing Total Quality/Continuous Quality Improvement (TQ/CQI) methods in 1985- 86.
- 4. A major initiative to support TQ/CQI efforts in the classroom was the development of a faculty in-service program to introduce models reflecting TQ/CQI principles and practice.
- 5. Baugher's LEARN (Locate-Establish-Assess- Research-Nominate) Model
- 6. and
- 7. Cross and Angelo's classroom assessment technique generated the most interest.
- 8. The LEARN brings the instructor together with a student quality team to identify opportunities to improve student learning.
- 9. The model forces systematic data gathering, through the Plan-Do-Check-Act cycle of continuous improvement;
- 12. and requires that data be collected from the entire class,
- 13. not just a small segment.
- 14. The student team brainstorms to identify characteristics that may be interfering with student learning,
- 15. gathers data,
- 16. plans changes to improve the classroom process,
- 17. and evaluates the changes.
- 18. Faculty were asked to describe how they adapted LEARN,
- 19. the benefits,
- 20. problems,
- 21. and impacts on the faculty,
- 22. classroom
- 24. Faculty commented that students realized that they were responsible for their own learning;
- 25. that it was helpful to see classroom dynamics from the students' perspective;
- 26. that changes seemed trivial to instructors but important to students;
- 27. and that the project created greater cohesiveness among students.
- 28. The most common difficulty cited was finding time to implement LEARN.
- 29. From: ERIC Database Record ED373847
- 30. http://www.eric.ed.gov/ERICWebPorta l/search/detailmini.jsp? _nfpb=true&_&ERICExtSearch_Searc hValue_0=ED373847&ERICExtSearch _SearchType_0=no&accno=ED373847
- 31. Work Cited Unknown. Deming-wheel4. N.d. totalqualitymanagement.wordpress.com. N.p., n.d. Web. 17 Oct. 2012. Unknown. Pdca. N.d. qualitytrends.blogspot.com. N.p., n.d. Web. 17 Oct. 2012.