TQL DCCC Example School
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Delaware County Community College began pursuing Total Quality/Continuous Quality Improvement methods in 1985-86. A major initiative was a faculty in-service program introducing models reflecting TQ/CQI principles. The LEARN (Locate-Establish-Assess-Research-Nominate) Model and Cross and Angelo's classroom assessment technique generated the most interest. The LEARN model brings together instructors and student teams to identify opportunities to improve learning through systematic data gathering and the Plan-Do-Check-Act cycle of improvement. Faculty reported students realized their responsibility for learning and benefits of seeing classroom dynamics from students' perspectives.
TQL DCCC Example School
- 1. TQL Example
- 2. Delaware County Community College (DCCC) in Media, Pennsylvania
- 3. began pursuing Total Quality/Continuous Quality Improvement (TQ/CQI) methods in 1985- 86.
- 4. A major initiative to support TQ/CQI efforts in the classroom was the development of a faculty in-service program to introduce models reflecting TQ/CQI principles and practice.
- 5. Baugher's LEARN (Locate-Establish-Assess- Research-Nominate) Model
- 6. and
- 7. Cross and Angelo's classroom assessment technique generated the most interest.
- 8. The LEARN brings the instructor together with a student quality team to identify opportunities to improve student learning.
- 9. The model forces systematic data gathering, through the Plan-Do-Check-Act cycle of continuous improvement;
- 12. and requires that data be collected from the entire class,
- 13. not just a small segment.
- 14. The student team brainstorms to identify characteristics that may be interfering with student learning,
- 15. gathers data,
- 16. plans changes to improve the classroom process,
- 17. and evaluates the changes.
- 18. Faculty were asked to describe how they adapted LEARN,
- 19. the benefits,
- 20. problems,
- 21. and impacts on the faculty,
- 22. classroom
- 24. Faculty commented that students realized that they were responsible for their own learning;
- 25. that it was helpful to see classroom dynamics from the students' perspective;
- 26. that changes seemed trivial to instructors but important to students;
- 27. and that the project created greater cohesiveness among students.
- 28. The most common difficulty cited was finding time to implement LEARN.
- 29. From: ERIC Database Record ED373847
- 30. http://www.eric.ed.gov/ERICWebPorta l/search/detailmini.jsp? _nfpb=true&_&ERICExtSearch_Searc hValue_0=ED373847&ERICExtSearch _SearchType_0=no&accno=ED373847
- 31. Work Cited Unknown. Deming-wheel4. N.d. totalqualitymanagement.wordpress.com. N.p., n.d. Web. 17 Oct. 2012. Unknown. Pdca. N.d. qualitytrends.blogspot.com. N.p., n.d. Web. 17 Oct. 2012.