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Demand Forecasting
Decisions that Need Forecasts 
 Which markets to pursue? 
 What products to produce? 
 How many people to hire? 
 How many units to purchase? 
 How many units to produce? 
 And so on……
Common Characteristics of 
Forecasting 
 Forecasts are rarely perfect 
 Forecasts are more accurate for aggregated data 
than for individual items 
 Forecast are more accurate for shorter than longer 
time periods
Forecasting Steps 
 What needs to be forecast? 
 Level of detail, units of analysis & time horizon required 
 What data is available to evaluate? 
 Identify needed data & whether it’s available 
 Select and test the forecasting model 
 Cost, ease of use & accuracy 
 Generate the forecast 
 Monitor forecast accuracy over time
Types of Forecasting Models 
 Qualitative (technological) methods: 
 Forecasts generated subjectively by the forecaster 
 Quantitative (statistical) methods: 
 Forecasts generated through mathematical modeling
Qualitative Methods 
Type Characteristics Strengths Weaknesses 
Executive 
opinion 
A group of managers 
meet & come up with 
a forecast 
Good for strategic or 
new-product 
forecasting 
One person's opinion 
can dominate the 
forecast 
Market 
research 
Uses surveys & 
interviews to identify 
customer preferences 
Good determinant of 
customer preferences 
It can be difficult to 
develop a good 
questionnaire 
Delphi 
method 
Seeks to develop a 
consensus among a 
group of experts 
Excellent for 
forecasting long-term 
product demand, 
technological 
changes, and 
scientific advances 
Time consuming to 
develop
Quantitative Methods 
 Time Series Models: 
 Assumes the future will follow same patterns as the 
past 
 Causal Models: 
 Explores cause-and-effect relationships 
 Uses leading indicators to predict the future 
 E.g. Stationery Products for students
Exponential Smoothing 
 Include all past observations 
 Weight recent observations much more 
heavily than very old observations: 
weight 
today 
Decreasing weight given 
to older observations

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04 demand forecasting

  • 2. Decisions that Need Forecasts  Which markets to pursue?  What products to produce?  How many people to hire?  How many units to purchase?  How many units to produce?  And so on……
  • 3. Common Characteristics of Forecasting  Forecasts are rarely perfect  Forecasts are more accurate for aggregated data than for individual items  Forecast are more accurate for shorter than longer time periods
  • 4. Forecasting Steps  What needs to be forecast?  Level of detail, units of analysis & time horizon required  What data is available to evaluate?  Identify needed data & whether it’s available  Select and test the forecasting model  Cost, ease of use & accuracy  Generate the forecast  Monitor forecast accuracy over time
  • 5. Types of Forecasting Models  Qualitative (technological) methods:  Forecasts generated subjectively by the forecaster  Quantitative (statistical) methods:  Forecasts generated through mathematical modeling
  • 6. Qualitative Methods Type Characteristics Strengths Weaknesses Executive opinion A group of managers meet & come up with a forecast Good for strategic or new-product forecasting One person's opinion can dominate the forecast Market research Uses surveys & interviews to identify customer preferences Good determinant of customer preferences It can be difficult to develop a good questionnaire Delphi method Seeks to develop a consensus among a group of experts Excellent for forecasting long-term product demand, technological changes, and scientific advances Time consuming to develop
  • 7. Quantitative Methods  Time Series Models:  Assumes the future will follow same patterns as the past  Causal Models:  Explores cause-and-effect relationships  Uses leading indicators to predict the future  E.g. Stationery Products for students
  • 8. Exponential Smoothing  Include all past observations  Weight recent observations much more heavily than very old observations: weight today Decreasing weight given to older observations