10 ms resource integration management
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Mainfreight is a global logistics provider that began in 1978 in New Zealand and has since expanded to 21 countries with over 6,400 employees. It provides freight services including warehousing, domestic distribution, and international air and ocean services. The document discusses Mainfreight's resources including management, market, manpower, methods, machinery, minutes, money, and measurements. It focuses on Mainfreight's growth strategy of providing more services to more customers in more locations through geographical and service intensification.
10 ms resource integration management
- 1. 10MS OF MAINFREIGHT LTD. R E S O U R C E I N T E G R A T I O N M A N A G E M E N T A N U R A J S A N K A R
- 2. INTRODUCTION..A global logistics provider, partner with customers to provide an end-to-end freight services – Warehousing – Domestic distribution – International air and ocean services 1978 Began operations in Auckland, New Zealand. 1989 Investment in Australia (Own branches & Acquisitions) 1999 Acquisition of businesses in Asia and United States 2011 Expansion the operations in Europe 2017 Owns 51 fully owned subsidiaries in 21 countries
- 3. RESOURCES (10MS) List of Ms • Management • Market • Manpower • Ministry • Methods • Materials • Minutes • Money • Machine • Measurement
- 4. MANAGEMENT “Special people, Special company” embodies Mainfreight and its unique culture. They have developed a style of doing business, successful not only in New Zealand but around the world. Mainfreight commenced operations in Auckland on 1978 and now expanded to 21 countries with 239 branches and 6,440 team members with a group revenue of 2.28 Billion NZD. It’s the largest freight company in New Zealand. MISSION The only way to Keep Ahead on competitors is by the superior performance. The only measurement of that superior performance is how customer perceives it.
- 5. MARKET Mainfreight believes the growth will come through providing MORE SERVICES TO MORE CUSTOMERS IN MORE LOCATIONS. GEOGRAPHICAL INTENSIFICATION • Opening up in more countries • Developing new services and locations in each region. SERVICE INTENSIFICATION • Customer service is an attitude, not a department • Cost effective warehousing and distribution • Supply chain solution specialist Target/Benefits The physical closeness also means, • can understand customers’ businesses better • Make fast decisions and • Recognize opportunities in the market • Can deliver sooner, • More efficiently and more often.
- 6. MANPOWER “The health and wellness of our people directly affects how well we perform for our customers.” - TRUDY BURT, Auckland, New Zealand • Hire the right people, • Promote from within and • Always have the ability to grow with a talented, passionate and intelligent team • Discretionary Bonus • Training • Health and Safety FOCUS STRATEGY
- 7. METHOD Raw Material Production Planning Manufacturing Traffic Management Transportation Deliver To Customer Customer Seller Order Processing Inventory Management Warehousing https://www.youtube.com/watch?v=eQfLuoBNxC8
- 8. MINISTRY Why regulations.? • Efficient movement of freight (road and rail accidents, natural disasters) • Maximize socio-economic wellbeing (MPI Biosecurity , environmental impact) • Reduce administrative burdens • Enhance the quality of the industry locally and internationally Common rules and regulations - Company compliances (Companies Act) - Environmental compliances - Taxation - Health & Safety compliances - Employee relations & regulations - Country Specific rules & regulations Land transport - Licensing and permits based on the weight and dimension - Safety Carriage of dangerous goods Maritime freight transport & Air freight transport - Packaging, handling and transporting dangerous goods - Biosecurity Act-Prevent the introduction of pests and diseases - Accreditation of International Air Transport Association (IATA)
- 9. MACHINE • Machines used for transit • Loading and unloading • Recycling In partnership with Envirowaste Recycling glass bottles, process starting from customer’s gate Fully automated and no human invention Invested in 50 purpose built glass containers wide spread all over New Zealand
- 10. MINUTES Around town, or around the world, with over 240 branches and an extensive global network along with their systematic process and expertise, Mainfreight delivers wherever the product needs to go within the time limit. They are capable of handling variety size of boxes, full pallets & full truck loads with a dedicated nationwide freight network.
- 11. MONEY Money is the key to run the business, • Manage working capital requirements. • Motivate people • Measurement of company wealth • Fulfil the capital requirements 10 year trend Net Surplus Net surplus is 17% - $103.2 Mn Revenue $2.3Bn – Offshore revenue - $ 1.72Bn Largest ever bonus of $19.3 million to be paid to team members globally Payment of bonus Revenue
- 12. MEASUREMENT • Delivering the orders on time. • Technological Improvement • Delivery tracking options • Customer Feedbacks, such as delivery and quality complaints. Example: Missing of products, Damage, Poor service.
- 13. CONCLUSION AND SUGGESTIONS • Own leased warehouse operation in Hong Kong has been unsuccessful, and plan to withdraw from this sector as the new financial year progresses. • Strength currently lies in their China business by improving capability and profitability in Southeast Asian locations. • Businesses in USA are disappointed with their financial performance over the past year. • primary focus is to provide Air & Ocean services in and out of the Asia region and interests can be described as “potential in waiting”
- 14. REFERENCES • Benette, B. (2014, November 28). Dynamic Business: Visionary leader - Bruce Plested, Mainfreight . Retrieved September 03, 2017, from NZ Herald - Business: http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11365942 • Mainfreight. (2017, August 30). Warehousing and Distribution. Retrieved August 30, 2017, from MAINFREIGHT - Services: https://www.mainfreight.com/global/en/global- home/warehousing.aspx • Plested, B. (2017). MAINFREIGHT Annual Report 2017. Annual Report 2017, 130.
- 15. THANK YOU…