10 Real World Lessons and 4 Practical Tips for Large Group LSP Method
- 1. Soo Ren Chang, Malaysia Jessica Low, Malaysia LSP Asia Community Meeting August 3, 2025 From Fumbles to Flourishes 10 Real-World Lessons and 4 Practical Tips for Large Group LEGO® SERIOUS PLAY® method
- 2. Build a model: What is the 1st thing that comes to mind, when facilitating a large group (100 participants)? You have 2 minutes to build Then, 1) Share with a partner (1 min per person) 2) Post on LinkedIn with hashtags #LSPACM25 #LEGOSERIOUSPLAY Let’s Build
- 3. Background Client Government agency with 80+ employees Lead Facilitator ● My large group facilitation experience ○ Open space technology (100+ senior leaders) ○ World cafe (50+ participants) ● Facilitated 5 LSP workshops Workshop Design ● 1-day workshop on organisation’s aspirational culture ● AT1, AT2, action planning Facilitator Team ● 5 certified LSP facilitators with varied experience ○ 1 co-facilitator have facilitated large groups with LSP ○ 1 co-facilitator have facilitated AT1 only ● 5 scribes to record stories shared & photos of all models
- 4. 10 Real World Lessons What Went Well 🎉 1. Space setup ○ 5 large tables & chairs for participants ○ Tables for identify & landscape kit ○ Table and chair for scribe 2. Bricks ○ 100 window exploration bags ○ 5 identity & landscape kits 3. Technology ○ Shared model projected on screen with iPad ○ Wireless microphone for storytelling and questions about the shared model 4. Slide deck with instructions and time (1 slide per core process step) 5. Facilitator briefing (morning of the workshop) ○ … and a co-facilitator asked “What is the red brick?”
- 5. 10 Real World Lessons What Could Be Improved 🛠 1. Facilitators team confirmed (7 days before workshop) ○ Virtual meeting with high level info shared - 5 days before workshop ○ Detailed workshop agenda shared - 12 hours before workshop 2. Role of table facilitator not clear ○ e.g. debrief by table facilitator or lead facilitator? 3. Expectation of table facilitator not aligned ○ e.g. not to leave participants idle while the other groups are still building/ storytelling 4. Lead facilitator is one of the table facilitator ○ Unable to oversee & jump in to support table facilitators 5. Client’s expectations on deliverables ○ Written statements of aspirational culture, in addition to documentation of models & stories
- 6. 4 Practical Tips for Lead Facilitators 1. 2. Share details & clarify expectations with co-facilitators, at least 2 weeks before! ○ Detailed agenda ○ Co-facilitator’s role throughout the workshop 3. Do not play a dual role as table facilitator, when: ○ you do not have experience with large group LSP ○ you have not worked, nor observed your co-facilitators in action 4. Always conduct facilitator briefing (morning of the workshop) 1. Proactively network to identify co-facilitators that you can count on! ○ LSP facilitation experience matters e.g. what is the red brick? ○ Gather information on their breadth & depth in LSP application