The document provides 10 tips for getting more from the Sage CRM software, including leveraging social media through Twitter, Yammer, Facebook and LinkedIn within Sage CRM; setting up Google Alerts to display customer information on the Sage CRM dashboard; creating custom reports to suit business needs; synchronizing Sage CRM with Outlook emails and contacts; updating or deleting old contacts to keep data current; holding all customer data within Sage CRM; setting and managing Key Performance Indicators; matching revenue to marketing/sales campaigns to track return on investment; storing information on customer conversations; and accessing tutorial videos, FAQs and community support for help.