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Inside Sales Series


  10 Tips for Sales People using LinkedIn
  From Evolve Consultants on November 22, 2012. By David Malone



  LinkedIn is changing the way we gather prospecting intelligence in the B2B sales
  arena. Yet, many Inside Sales professionals set up their LinkedIn profile without
  fully thinking through how they intend utilising the application as part of their
  prospecting strategy. "Build it and they will come" may have worked for Kevin
  Costner in the movie "Field of Dreams", but it's a recipe for failure in LinkedIn. In
  this blog, I will put forward 10 tips that will assist you get noticed by and connected
  to the people who really want to meet on LinkedIn ...... sales prospects and former
  customers whom you lost touch with.


* Part 1 - (Tips 1 to 5)
  1. Complete and optimise your profile - it's your LinkedIn DNA

  Complete your profile out 100%. Attach a resume or company bio to your profile.
  Include all your job roles in your profile. Make sure you include a decent business
  photograph of yourself.

  Include your entire employment history. Many people only include changes of
  employer on their profile. This is a mistake. You need to include all internal job
  postings within a single employer. Remember, some of the people you are trying to
  connect with may only remember you for a specific role you held for a short period
  of time with one employer.




                            © This article is copyright of Evolve Consultants 2012
Inside Sales Series

Make sure you include all educational programmes you may have successfully
completed (and the location of same).

Tip 1: Make sure you optimise your profile by describing your professional expertise
     using the key words potential sales targets will search under.

Example: If you are accountant specialising in working with high net worth clients you
    might need to ensure phrases such as: - Specialise / Family Trusts / Tax Advisor /
    Investment Expert / Blue Chip ... etc, appear in your description of your
    expertise.



2. Purge your old rollerdex and reach out via LinkedIn.

Many inside sales professionals have rollerdex full of business cards from previous
business lives. I recommend you try and track down some of your old and lapsed
contacts by using the advanced search facility on LinkedIn. Here's how you do it.

    (1) Open the advanced search facility and type in the person's name

   (b) Type in the company name as it appears on the business card

   (c) Under the company name button you have the option to click either past
       (employer) or current (employer).

   * You should be able to identify the individual by matching the job title on the
       business card with the past / current employment experience section on
       their profile.

Tip: If you have their existing email address but haven't been in touch in some time,
then you might email them in advance of sending the LinkedIn invitation reminding
them of how you are connected and telling them of the pending invite.


                         © This article is copyright of Evolve Consultants 2012
Inside Sales Series




3. Make connecting with existing customers part of your account
  management process.

Reach out and connect with all existing customer contacts. Make it part of your
account management protocol.             Once you are connected you can track their
activity and profile updates. By doing this you can do things that add value such as



      Comment on articles / blogs they post on LinkedIn.

      Answer some of the questions they post to LinkedIn (assuming that you have
       the expertise)

       Congratulate customers on promotions and movement to new places of
       employment.

       Introduce them to some of your connections (as you deem appropriate)



Tip: Follow your customer's company page - not just the individual contacts you
       have in that organisation.




                         © This article is copyright of Evolve Consultants 2012
Inside Sales Series



4. Follow sales targets as well

All Inside Sales professionals have a list (sometime referred to as the 'dream' list) of
target companies that they want to talk with. Many of these target companies
have LinkedIn pages. Follow these company pages. It might just be the difference
between finding that conversation angle or not.

       Once you get past that 1st conversation with them, invite them to get
   LinkedIn with you. This offers you several advantages. Once you are connected
   they will most probably check out both your profile and your contact base for
   commonality and mutually trusted business contacts.



5. Join groups and make a contribution

Joining appropriate groups and making a contribution to the 'conversation' within
that forum can be a great way to get noticed for your expertise. It's also a useful
way to build credibility with potential sales targets.

Remember, once you join a group, then members of that forum become accessible
to you as if they were 1st degree contacts of yours. However, before you rush off to
join a multitude of groups here are some considerations to mull over.

      Select your groups carefully. There is no point joining a very large number of
   groups unless you will have the time to look at the activity within the group on a
   regular basis. Pick groups that

   (a) Are relevant to your targets and customers

   (b) Allow you show your expertise


                          © This article is copyright of Evolve Consultants 2012
Inside Sales Series

     (c) Is an openly managed group where possible (which means your contributions
         get posted automatically)


Ends:
Next week * Part 2 - (Tips 6 to 10)




         davemaloneinsidesalescoach                             + 353 1 853 20 75


         www.evolve.ie                                          info@evolve.ie




                          Ireland’s leading sales performance authority
                          © This article is copyright of Evolve Consultants 2012

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10 tips for sales people using linked in

  • 1. Inside Sales Series 10 Tips for Sales People using LinkedIn From Evolve Consultants on November 22, 2012. By David Malone LinkedIn is changing the way we gather prospecting intelligence in the B2B sales arena. Yet, many Inside Sales professionals set up their LinkedIn profile without fully thinking through how they intend utilising the application as part of their prospecting strategy. "Build it and they will come" may have worked for Kevin Costner in the movie "Field of Dreams", but it's a recipe for failure in LinkedIn. In this blog, I will put forward 10 tips that will assist you get noticed by and connected to the people who really want to meet on LinkedIn ...... sales prospects and former customers whom you lost touch with. * Part 1 - (Tips 1 to 5) 1. Complete and optimise your profile - it's your LinkedIn DNA Complete your profile out 100%. Attach a resume or company bio to your profile. Include all your job roles in your profile. Make sure you include a decent business photograph of yourself. Include your entire employment history. Many people only include changes of employer on their profile. This is a mistake. You need to include all internal job postings within a single employer. Remember, some of the people you are trying to connect with may only remember you for a specific role you held for a short period of time with one employer. © This article is copyright of Evolve Consultants 2012
  • 2. Inside Sales Series Make sure you include all educational programmes you may have successfully completed (and the location of same). Tip 1: Make sure you optimise your profile by describing your professional expertise using the key words potential sales targets will search under. Example: If you are accountant specialising in working with high net worth clients you might need to ensure phrases such as: - Specialise / Family Trusts / Tax Advisor / Investment Expert / Blue Chip ... etc, appear in your description of your expertise. 2. Purge your old rollerdex and reach out via LinkedIn. Many inside sales professionals have rollerdex full of business cards from previous business lives. I recommend you try and track down some of your old and lapsed contacts by using the advanced search facility on LinkedIn. Here's how you do it. (1) Open the advanced search facility and type in the person's name (b) Type in the company name as it appears on the business card (c) Under the company name button you have the option to click either past (employer) or current (employer). * You should be able to identify the individual by matching the job title on the business card with the past / current employment experience section on their profile. Tip: If you have their existing email address but haven't been in touch in some time, then you might email them in advance of sending the LinkedIn invitation reminding them of how you are connected and telling them of the pending invite. © This article is copyright of Evolve Consultants 2012
  • 3. Inside Sales Series 3. Make connecting with existing customers part of your account management process. Reach out and connect with all existing customer contacts. Make it part of your account management protocol. Once you are connected you can track their activity and profile updates. By doing this you can do things that add value such as Comment on articles / blogs they post on LinkedIn. Answer some of the questions they post to LinkedIn (assuming that you have the expertise) Congratulate customers on promotions and movement to new places of employment. Introduce them to some of your connections (as you deem appropriate) Tip: Follow your customer's company page - not just the individual contacts you have in that organisation. © This article is copyright of Evolve Consultants 2012
  • 4. Inside Sales Series 4. Follow sales targets as well All Inside Sales professionals have a list (sometime referred to as the 'dream' list) of target companies that they want to talk with. Many of these target companies have LinkedIn pages. Follow these company pages. It might just be the difference between finding that conversation angle or not. Once you get past that 1st conversation with them, invite them to get LinkedIn with you. This offers you several advantages. Once you are connected they will most probably check out both your profile and your contact base for commonality and mutually trusted business contacts. 5. Join groups and make a contribution Joining appropriate groups and making a contribution to the 'conversation' within that forum can be a great way to get noticed for your expertise. It's also a useful way to build credibility with potential sales targets. Remember, once you join a group, then members of that forum become accessible to you as if they were 1st degree contacts of yours. However, before you rush off to join a multitude of groups here are some considerations to mull over. Select your groups carefully. There is no point joining a very large number of groups unless you will have the time to look at the activity within the group on a regular basis. Pick groups that (a) Are relevant to your targets and customers (b) Allow you show your expertise © This article is copyright of Evolve Consultants 2012
  • 5. Inside Sales Series (c) Is an openly managed group where possible (which means your contributions get posted automatically) Ends: Next week * Part 2 - (Tips 6 to 10) davemaloneinsidesalescoach + 353 1 853 20 75 www.evolve.ie info@evolve.ie Ireland’s leading sales performance authority © This article is copyright of Evolve Consultants 2012