The document discusses 12 essential features of Drupal 8, an open-source content management system, highlighting its improvements in user experience, mobile responsiveness, and multilingual support, among others. Key enhancements include a new theming engine (Twig), configuration management, built-in web services, and better accessibility. The document also emphasizes Drupal's capability to adapt to digital technology and customer needs, making it a robust choice for organizations seeking scalable web solutions.