From ECM to Extended ECM

Thomas Demmler
Director Product Management
Extended ECM Applications
From ECM to Extended ECM
Digital Transformation through
Information-Fueled Business Processes

Agenda
• Extended ECM Concept and Benefits
• Connecting Applications
• Solution Accelerators

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Harness developing market
adoption of digital
experience platforms
X
Multiply the value of your ECM system:
Information-Fueled Business Processes
Excellent integrations into the world-
leading business ecosystems
Digitize and automate information
flows in context of business process

Copyright © OpenText Corporation. All rights reserved.OpenText Confidential. ©2015 All Rights Reserved. 4
Extended ECM
Content Suite Platform
+ EIM
Deep Integration with
Enterprise Applications
Information-Fueled
Business Processes
=
Improve business process efficiency by connecting
content to leading enterprise applications
Improve regulatory compliance by managing content
through its lifecycle AssetEmployee Finance
Product CustomerSupplier

Top challenges in ECM
 User challenges
 Requirement to “step outside” of
business process
 Application and update of
metadata and classifications
 Deep, unnavigable folder
structures
 Findability
 Enterprise challenges
 Adoption
 Planning and maintenance of
“enterprise taxonomy”
 Inconsistent application of
metadata
 Keep permissions consistent
 Site sprawl

Extended ECM:
Concept of a Business Workspace
Context
Documents
Teams
Actionable
DATA
CONTENT TASKS
PEOPLE
Business workspace
A business workspace represents a meaningful entity in your organization, e.g. a customer, a sales
opportunity, a legal matter, a project, or even a community of people with common interests.

Extended ECM:
Example: Vendor Workspace in Web UI
Extended ECM workspace
for vendor AluCast
Related Material
Workspaces
Transparency on all
changes – e.g. new
documents
Standardized folder structure with
SAP- and non-SAP documents
SAP Vendor Master
Data

Extended ECM:
SAP with embedded Business Workspace
Business Workspace for Vendor
Provides Full ECM capabilities
(in SAP NetWeaver Business Client)

Extended ECM:
Salesforce with embedded Business Workspace
Extended ECM Account
Workspace in Salesforce

Extended ECM:
Oracle EBS with embedded Business Workspace
Extended ECM Supplier Workspace in Oracle EBS

Extended ECM:
Anatomy of the Integration
Business Object
Lead Application
Data,
Roles,
Structure,
Relations,
Classifications
Content
in Context
Workspace User Interface (Widgets)
DATA
CONTENT TASKS
PEOPLE
Workspace Template
Trigger Event
DATA
CONTENT TASKS
PEOPLE
Business Workspace
Template-Based Creation
Extended ECM Platform

Benefits of Extended ECM
 User benefits
 Ability to stay in business processes
and associated applications
 Consistent workspace for filing
documents
 Documents automatically filed by
lead applications
 Unified access to documents outside
of the lead applications
 Metadata and classification applied
automatically and in the background
 Single source of unstructured content
 Administrator benefits
 Compliance and internal controls for
the most critical content
 Consistently applied metadata that
powers search and faceted browsing
 Consistently applied RM classifications
with trigger-based retention as needed
 Single source of unstructured content
 Incremental implementation instead of
Big-Bang implementation

Connecting Applications
Integration of Extended ECM into several
applications

Extended ECM platform
OpenText Extended ECM
DATA
CONTENT TASKS
PEOPLE
Customer Workspace
DATA
CONTENT TASKS
PEOPLE
Sales Order Workspace
DATA
CONTENT TASKS
PEOPLE
Product Workspace

Extended ECM – Your information backbone:
Network of Business Workspaces
DATA
CONTENT TASKS
PEOPLE
Customer Workspace
DATA
CONTENT TASKS
PEOPLE
Project Workspace
D A T A
CONTENT T A S K S
P E O P L E
Supplier Workspace
D A T A
CONTENT T A S K S
P E O P L E
PO Workspace
DATA
CONTENT TASKS
PEOPLE
Opportunity Workspace

Extended ECM – Your Digital Information Backbone
Connects People and Information across Applications
MS SharePoint
SAP ECC, SRM …
Employee Centr.
ECM Web
MS Windows
E-mail & MS
Office
SAP C4C
Account
Executive
HR Manager
Project
Manager
Purchaser
Consultant
Assistant
Oracle EBS
 Ties processes and
information together in
business workspaces
 Business content from
extended ECM
 Business data from
enterprise applications
 Deeply connects with data,
structures, and roles
 Seamlessly integrated

Solution Accelerators
Accelerate Digital Transformation

Accelerate Digital Transformation
with Solution Accelerators
Product
Solution accelerator
Partner solution
Custom project
License and
standard maintenance
Best-practice templates for content and implementation
– free of charge, but no product support

Solution Accelerators
Extended ECM Platform
Plant Maintenance
Portfolio and Project
Management
Customer Relationship
Management
Environment, Health
and Safety
Management
Solution Manager Global Trade & Service
SAP Document
Management System
Supplier Relationship
Management
Procurement
Manufacturing
Management
Human Capital
Management
Master Data
Governance

Thank You – Questions?
Thomas Demmler
Director Product Management
Extended ECM Applications
Email: thomas.demmler@opentext.com
Blog: thomasdemmler.wordpress.com
LinkedIn: de.linkedin.com/in/thomasdemmler
Slideshare: www.slideshare.net/thomasdemmler
Twitter: @thomasdemmler

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