What’s new in OpenText Release 16 Extented ECM EP5
5 likes1,443 views
The document outlines the new features and enhancements in OpenText's Extended ECM Platform Release 16 Enhancement Pack 5 (EP5), aimed at improving enterprise content management by integrating ECM with leading applications and enabling mobile access. Key updates include accelerated workspace creation, intelligent automation controls, and enhanced document generation capabilities, especially in integration with SuccessFactors and Microsoft Teams. OpenText reaffirms its leadership in content services, as recognized by Gartner, emphasizing the platform's role in driving insights, efficiencies, and governance.
What’s new in OpenText Release 16 Extented ECM EP5
- 1. OpenText Confidential. ©2018 All Rights Reserved. 1 What’s New in OpenText Extended ECM Platform EP5
- 2. OpenText Confidential. ©2018 All Rights Reserved. 2 We are The Information Company Enabling Intelligent and Connected Enterprises Inspiring a new way to work
- 3. OpenText Confidential. ©2018 All Rights Reserved. 3 Connects content to your digital business Process productivity • Extend content services into business process • High-end DM • Repeatable collaboration • Records management • Archiving User productivity • Content creation and retrieval • Communication • Ad-hoc collaboration and sharing • Good-enough lifecycle management Digital workplace Digital business
- 4. OpenText Confidential. ©2018 All Rights Reserved. 4 OpenText has once again been named a Leader in the Gartner Magic Quadrant for Content Services Platforms This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from OpenText. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Download the 2018 report at www.opentext.com/campaigns/ecm/gartnermq
- 5. The new release of OpenText Extended ECM Platform Release 16 Enhancement Pack 5 (EP5) continues to push the boundaries of how content elevates process-driven business systems. Extended ECM EP5 further deepens integrations with lead applications to bridge content silos, unlocking the value of content to drive insights, efficiencies and governance. OpenText Content Services EP5 releases will be generally available by November, 2018
- 7. OpenText Confidential. ©2018 All Rights Reserved. 7 What’s new in Release 16 EP5 for the OpenText Extended ECM Platform
- 8. OpenText Confidential. ©2018 All Rights Reserved. 8 What’s new in OpenText Extended ECM Platform EP5? The Extended ECM platform integrates Enterprise Content Management (ECM) with most lead applications to bridge content silos and deliver content in context for more effective business processes.
- 9. OpenText Confidential. ©2018 All Rights Reserved. 9 OpenText Extended ECM 16 EP5 delivers business value in these key areas: • Empowering mobile workers to engage in business processes on the go • Placing intelligent automation control in the hands of business owners • Accelerating Extended ECM deployments, rolling out business workspaces 20x faster • Further enhancements for cloud readiness enable continued deployment flexibility OpenText Extended ECM—EP5 highlights
- 10. OpenText Confidential. ©2018 All Rights Reserved. 10 Access Business Workspaces via Content Server Mobile • Extended ECM goes mobile: Workspace on mobile devices • Access business process-related content, any place, any time • Browse through workspace network • Take photos to document an incident or scan a document • Scan QR code to immediately open an Extended ECM Workspace
- 11. OpenText Confidential. ©2018 All Rights Reserved. 11 Access Extended ECM Workspaces on mobile devices Scan QR code on delivery van to immediately open the vehicle workspace
- 12. OpenText Confidential. ©2018 All Rights Reserved. 12 Up-to-date vehicle data Access Extended ECM Workspaces on mobile devices Responsible fleet team members
- 13. OpenText Confidential. ©2018 All Rights Reserved. 13 Access Extended ECM Workspaces on mobile devices
- 14. OpenText Confidential. ©2018 All Rights Reserved. 14 Add photo to an Extended ECM Business Workspace
- 15. OpenText Confidential. ©2018 All Rights Reserved. 15 Placing intelligent automation control in the hands of business owners • Extended ECM’s brand-new Event Action Center brings intelligence to workspaces • Combine events with business data-based rules to generate documents, update workspace or start workflows • Automate reactions for events initiated by Extended ECM or published by leading business applications
- 16. OpenText Confidential. ©2018 All Rights Reserved. 16 Event Action Center—Configuration Smart View A new widget for configure event action center Business Admin Both external systems or internal Extended ECM system can generate events that trigger actions in Extended ECM Filter option
- 17. OpenText Confidential. ©2018 All Rights Reserved. 17 Event Action Center—Action Plan A new Smart UI widget to configure Event Action Center Multiple actions can be planned in one action plan. Actions are executed sequentially. Initial supported actions: generate document, initiate Extended ECM Workflow 65 % Supported source: 1. Event properties 2. Content Server Object 3. Result from previous action Save as template: Action plan is saved into template volume to be used in future. Business Admin
- 18. OpenText Confidential. ©2018 All Rights Reserved. 18 Event Action Center—Business Admin Access New admin entry in the Extended ECM Platform Volume Shortcut widget pointing to Event Action Center Shortcut widget
- 19. OpenText Confidential. ©2018 All Rights Reserved. 19 Event Action Center—Synchronous Mode EventActionConfigurationInterface Extended ECM Action LibrarySAP SuccessFactors Events Salesforce Events Extended ECM Internal Eents S/HANA Events 1. Single Event: execute the action synchronously Event Action Center takes events from business applications and triggers a defined sequence of actions in Extended ECM (e.g. Document Generation, Approval Workflows)
- 20. OpenText Confidential. ©2018 All Rights Reserved. 20 Accelerate Extended ECM rollouts—20x faster • Benefit from new workspace bulk creation framework that accelerates workspace creation • Up to 20 times faster creation of business workspaces • Speed up initial loads and bulk imports of workspaces for new Extended ECM customers 0 5 10 15 20 25 30 35 1 2 Created Workspace per Second Series1 Series2 Performance Lab Study
- 21. OpenText Confidential. ©2018 All Rights Reserved. 21 What’s new in Release 16 EP5 for the OpenText Extended ECM Ecosystem
- 22. OpenText Confidential. ©2018 All Rights Reserved. 22 Business Attachments—work more efficiently • Business attachment is a powerful concept for linking one document to many business objects • An individual document can now be linked within the business workspace • This supports re-use of documents across workspaces
- 23. OpenText Confidential. ©2018 All Rights Reserved. 23 Snapshots—important tool for compliance • A snapshot is an image of attachments in a workspace at a time of creation • Snapshots point to the document version at the time the snapshot was created • The snapshot document version cannot be deleted and is therefore a key feature in ensuring compliance
- 24. OpenText Confidential. ©2018 All Rights Reserved. 24 • HR processes generally require some form of document generation • The Document Self Service widget has been enhanced with document generation capability as well as the browse existing document • New documents are automatically stored in the employee workspace for compliance purposes Document Self Service
- 25. OpenText Confidential. ©2018 All Rights Reserved. 25 Integration with SuccessFactors® • Employee self service is a key requirement to support HR transformation— reducing the burden on HR staff for day-to-day queries • All document generation capabilities are now available in the lead application interfaces— SuccessFactors allows employees to create and answer their own common queries
- 26. OpenText Confidential. ©2018 All Rights Reserved. 26 Configure document types and SuccessFactors Roles • Security and access control are key requirements when dealing with sensitive employee data, both for staff (permanent or temporary access) and HR users • Security can now be set for each document type depending on user’s role, with total granularity
- 27. OpenText Confidential. ©2018 All Rights Reserved. 27 Integration with Microsoft® Teams • Microsoft Teams and Office 365® are the standard for Content creation in the Digital Workplace but lack true document management and records management capabilities • Extended ECM Office 365 now integrates directly into the Microsoft Teams user interfaces to provide full content lifecycle management
- 28. OpenText Confidential. ©2018 All Rights Reserved. 28 Integrated business workspaces • Not only is the document structure integrated into Teams, but as more and more organizations use the Business Workspace approach, these can also be accessed via the Teams interface • This can link unstructured content with structured data from other lead applications such as SAP® ERP, S/HANA, Salesforce® and SuccessFactors
- 29. OpenText Confidential. ©2018 All Rights Reserved. 29 Integration with Microsoft Teams • When working in a business workspace in Extended ECM, users can add documents directly from Office 365—including recently accessed documents in Team spaces and One Drive
- 30. OpenText Confidential. ©2018 All Rights Reserved. 30 Extended ECM for Microsoft Dynamics Customer Engagement, by Contesto • Customer, Prospect, Sales and Support documentation all contain key knowledge for organizations and this needs to be made centrally available to all stakeholders • Improve customer engagement by surfacing OpenText Business Workspace content in the Microsoft Dynamics 365 UI with supporting capabilities including drag and drop, edit, filter content and search • Securely manage the lifecycle of Microsoft Dynamics 365 content by applying roles and authorization from Microsoft Dynamics 365 to content hierarchies
- 31. OpenText Confidential. ©2018 All Rights Reserved. 31 Ready to upgrade? Maximize the value of your investment in OpenText technology and take advantage of new features and performance improvements by staying current with the latest releases.
- 32. OpenText Confidential. ©2018 All Rights Reserved. 32 Upgrade with the Professional Services experts De-risk upgrade 75% fewer upgrade related issues to Customer Support when OpenText PS manages the upgrade Tools and best practices Upgrade assessment, customization and module review, data migration cloud or on-premises Local presence, global reach 1400+ global Consultants sharing project implementation experiences and best practices Discuss your upgrade requirements with the OpenText PS Team www.opentext.com/campaigns/services-upgrade-opentext-software
- 33. OpenText Confidential. ©2018 All Rights Reserved. 33 Resources, supporting material Where to find more information
- 34. OpenText Confidential. ©2018 All Rights Reserved. 34 OpenText Extended ECM Platform EP5 resources Blogs Extended ECM Platform EP5: blogs.opentext.com/announcing-opentext-extended-ecm-16-ep5/ Content Suite 16 EP5: https://blogs.opentext.com/announcing-opentext-content-suite-16-ep5/ OpenText Content Suite 16 info https://www.opentext.com/products-and-solutions/opentext-release- 16/opentext-content-suite-16 Extended ECM Platform info https://www.opentext.com/products-and-solutions/products/enterprise- content-management/extended-ecm-platform Ready to upgrade? www.opentext.com/campaigns/services-upgrade-opentext-software OT Live Customer Webinars Upcoming: http://www.opentext.com/events-and-webinars Previously Recorded: https://sunnyside.vidavee.com/opentext/11FF3CBEEA85260D0A4458 DC55600C54.doc?AF_deliveryChannel=landingpage
- 35. OpenText Confidential. ©2018 All Rights Reserved. 35 Join the conversation OpenText Content Services@OpenTextContent https://www.opentext.com/products-and-solutions/products/enterprise-content-management/extended-ecm-platform