Do it Yourself Cloud Databases. Is it Really Possible? (Hint: Yes)
0 likes412 views
The document discusses do-it-yourself cloud databases and provides an example case study of Good Shepherd Catholic Church. The presentation covers what cloud databases are good for, top providers and pricing, and a demonstration. The case study details how Good Shepherd faced challenges from a high workload, lack of a single customer record source, and multiple applications. They implemented a cloud database using methodologies and metrics to solve these problems, which improved their ability to provide service excellence. Going forward, they see opportunities to further streamline processes and apply the solution to other problem areas.
Do it Yourself Cloud Databases. Is it Really Possible? (Hint: Yes)
- 1. Do It Yourself Cloud Databases Is it Really Possible? (Hint: Yes) Presentation by Eric Segal, Founder of the Data Collaborative, Boston MA (Eric@DataCollaborative.com) And Mona Peglow, Director of Development, Good Shepherd Catholic Church, Alexandria, VA (Mona@GS-CC.org) 1. Quick Background: Who are Cloud Databases good for, and Who is this Session Designed for? 2. Quick Intros, and what you would like to get from this session 3. What is a database? What is a cloud database? 4. Providers 5. Case Study: Good Shepherd Catholic Church 6. Demonstration 7. Questions and Answers
- 2. Consumers Guide to Cloud Databases & url profits Provider for non- product basic cost for Monthly power zation Customi ease zation - Customi Use Ease of system Eco- Notes QuickBase, $199 for 5 Very good Excellent Excellent Good Intuit is behind the product www.quickbase.com users Salesforce, www. Free for 10 Satisfactory Problematic Satisfactory Excellent Large, stable provider Salesforce.com and seats for basic for many http://www.salesforce.co users; users m/company/foundation/ excellent for very high- powered users Eunify, www.eunify.net $149 for 5 users Caspio, $39 for lite; www.caspio.com $149 for These cells to be filled in prior to the conference! professional Zoho Creator, $15 for 3 www.zoho.com/creato users r Method, $40/user Excellent Good Very good Integrated with QuickBooks out of the www.methodintegratio Modest box, built in portal for n.com customers;(donors or grantors) Can be slow, especially on secure pages TrackVia, www.trackvia.com
- 3. Case Study: Good Shepherd Catholic Church Three key challenges we faced that caused us to do things more systematically Volume of workload (80 processes, open 7-days/week; 13 hours/day; very diverse community - age, culture, socio-economic) impacting our ability to provide service (we call it pastoral care) excellence No single source of truth (customer master) No single application met our parish needs (we had a variety of applications in use) Approach to solving the challenges methodologies, primary metrics, tools and datasets Results How the approached solved the problems What we learned How sensitive the solutions are to the variables Path forward There is more capability to make processes more efficient and robust to meet our needs There are similar problem areas that to which we can apply this solution Application can be utilized by other parishes Managing Change Governance - Records | Document Management Workload shift - changing job responsibilities Utilization of staff and volunteers Keeping the back-office in synch with web-office Workflow Opportunities - applying refinements to our processes